At a Glance
- Tasks: Manage customer risk, assess credit exposure, and implement risk policies.
- Company: Join Mastercard, a leader in the financial services industry.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Engage with senior management and collaborate across teams for impactful results.
- Why this job: Be at the forefront of risk management in a rapidly evolving business model.
- Qualifications: Graduate degree and experience in credit risk assessment required.
The predicted salary is between 60000 - 80000 € per year.
Requirements
- Graduate degree in business, finance, economics or equivalent
- Experience in credit risk assessment and financial statements analysis; experience in / knowledge of the European banking sector and/or payments is a strong plus
- Strong analytical and problem‑solving skills; ability to identify potential sources of risk and provide solutions
- Strong negotiation and influencing skills
- Ability to manage through a crisis and ability to make tough decisions with imperfect / incomplete information
- Excellent written and verbal English communication skills
What the job involves
We are currently looking for a Manager, Europe Customer Risk Management (CRM), reporting to the Europe Regional CRM VP. The primary responsibility of the Manager is to ensure counterparty/credit customer risk is appropriately identified, monitored and managed in accordance with the applicable Mastercard policies & procedures and risk appetite.
The role is on the First Line of Defense under the Strategy & Operations organization, with partnership with the Second Line Credit Risk function. Mastercard has approximately $75B in credit exposure to financial institutions and other counterparties worldwide, placing the CRM role as a key part of its evolving and quickly growing business model. The magnitude and strategic nature of this exposure necessitates engagement with senior management, Mastercard’s sales, franchise, and product organizations as well as our customers (issuers, acquirers, etc.). This role provides great opportunities to learn and grow your career within Mastercard.
The primary responsibility is to ensure counterparty customer risk for assigned markets is appropriately identified, assessed, managed and mitigated in accordance with Mastercard’s policies & procedures and risk appetite framework.
- Managing credit risk for the assigned portfolio, both on an individual and on a portfolio basis; point of contact for all CRM related matters for the assigned portfolio
- Implementing risk policies and procedures to minimize potential credit losses while supporting business initiatives
- Conducting customer credit risk underwriting analysis and strategy execution of customer risk management, leveraging the understanding of risks and regulations
- Partnering with CRM Center of Excellence to ensure 24x7 customer exposure monitoring and management
- Developing and managing risk processes, including the development of alternative risk mitigation solutions
- Conducting credit considerations in the application process of new customers where needed
- Helping prepare external and internal CRM-related reporting
- Supporting cross-functional initiatives to deliver on risk goals
- Abide by Mastercard’s security policies and practices
- Ensure the confidentiality and integrity of the information being accessed
- Report any suspected information security violation or breach
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines
Manager of Risk Management (Customer Risk Management) in London employer: Deepstreamtech
Mastercard is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. With a commitment to employee growth, we offer extensive learning opportunities and the chance to engage with senior management in a rapidly evolving sector. Located in Europe, this role not only provides a competitive salary and benefits but also positions you at the forefront of risk management in the financial industry, making a meaningful impact on our global operations.
StudySmarter Expert Advice🤫
We think this is how you could land Manager of Risk Management (Customer Risk Management) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Mastercard. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by brushing up on your analytical skills. Be ready to discuss how you've identified risks in the past and what solutions you implemented. We want to see your problem-solving prowess in action!
✨Tip Number 3
Showcase your negotiation skills during the interview. Think of examples where you influenced decisions or managed crises. This is your chance to shine and demonstrate that you can handle tough situations with ease.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mastercard team and ready to tackle customer risk management head-on.
We think you need these skills to ace Manager of Risk Management (Customer Risk Management) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Manager of Risk Management. Highlight your experience in credit risk assessment and any relevant knowledge of the European banking sector. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your analytical skills and problem-solving abilities, and don’t forget to mention your communication skills – they’re key for us!
Showcase Your Experience:In your application, be sure to showcase your experience managing credit risk and any tough decisions you've made in the past. We love seeing how you’ve navigated challenges and what solutions you’ve implemented!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Deepstreamtech
✨Know Your Numbers
Brush up on your credit risk assessment skills and be ready to discuss financial statements. Make sure you can explain how you've identified risks in the past and what solutions you proposed. This will show that you understand the core responsibilities of the role.
✨Understand the Landscape
Familiarise yourself with the European banking sector and payment systems. Being able to discuss current trends or challenges in this area will demonstrate your knowledge and interest in the industry, making you a more attractive candidate.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've managed crises or made tough decisions with limited information. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical and problem-solving abilities.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or using video to record yourself, so you can refine your delivery and ensure you're confident in your verbal skills.
