At a Glance
- Tasks: Support UK & EMEA services in systems engineering and automation.
- Company: Join a dynamic tech team focused on innovation and collaboration.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Great chance to work with global teams and enhance your tech skills.
- Why this job: Be hands-on with cutting-edge tech and make a real difference in service stability.
- Qualifications: Experience in systems support, troubleshooting, and a passion for learning.
The predicted salary is between 30000 - 40000 € per year.
Requirements:
- Experience in a systems/infrastructure support role, with proven troubleshooting across networking, on-prem and hybrid/cloud infrastructure, corporate and personal devices including MDM and MAM, and business apps.
- Comfortable working in Jira Service Management / ITSM processes (incident/change/problem), with strong written communication and documentation habits.
- Practical automation mindset (PowerShell/Python preferred) and an inclination to standardise/runbook what you fix.
- A hunger for knowledge and a quick learner with logical thinking.
- Understanding of enterprise GenAI implementation and governance, and any experience with configuration practices that enforce guardrails and align to approved tooling and security requirements (e.g., safe onboarding patterns, usage visibility, and structured approval for new AI tools/PoCs).
- Experience with SQL server infrastructure and Apple device management and troubleshooting is also desirable.
What the job involves:
- This is a hands-on Systems Engineer role supporting UK & EMEA services across Infrastructure & Connectivity, Business Applications & Automation, and IT Service Management (ITSM).
- You’ll work closely with global ICT teams and service owners to keep services stable, secure, and easy to use—taking ownership for tickets and improvements and using automation and documentation to reduce repeat issues.
- Operate within ITIL/ITSM practices to deliver strong outcomes in: Service Desk Operations, Incident Management, Request Fulfilment, Change Management, Problem Management, Knowledge Management, and Service Catalogue & Self-Service.
- Produce crisp ticket updates and KB articles that reduce recurrence.
- Provide troubleshooting and operational support across networking operations, and baseline telemetry; coordinate with security and service owners where policies/approvals sit elsewhere.
- Support core operations across compute/virtualisation, storage & backup, and data centre coordination, with an emphasis on reliability, lifecycle hygiene, and evidence-quality restores when needed.
- Administer and support tier-1 enterprise applications and SaaS tenants (baseline configuration, access model alignment, licence enablement, vendor escalation).
- Contribute to lightweight automation (PowerShell or Python preferred) and repeatable runbooks/workflow patterns that improve fulfilment speed and reduce manual effort.
- Involvement in the ongoing management of information security guardrails for GenAI usage: approved-tool alignment, secure access patterns, telemetry/usage reporting, and integration with existing governance workflows (e.g., request/approval processes for new AI tools or AI PoCs).
- Build working awareness of adjacent ICT domains—Digital Workplace, Identity & Access Management, and Security Operations—so you can spot cross-domain impacts and collaborate effectively (without being the final authority for those domains).
Junior Systems Engineer in London employer: Deepstreamtech
As a Junior Systems Engineer, you'll thrive in a dynamic and supportive environment that prioritises employee growth and innovation. Our company fosters a collaborative work culture where your contributions are valued, and you will have access to continuous learning opportunities, particularly in cutting-edge technologies like GenAI. Located in the UK, we offer a flexible work-life balance and a commitment to maintaining a secure and efficient IT infrastructure, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Systems Engineer in London
✨Tip Number 1
Network, network, network! Reach out to folks in the industry through LinkedIn or local meetups. You never know who might have a lead on that perfect Junior Systems Engineer role.
✨Tip Number 2
Get hands-on with your skills! Set up a home lab or contribute to open-source projects. This not only sharpens your troubleshooting skills but also gives you real-world examples to discuss in interviews.
✨Tip Number 3
Prepare for those technical interviews by brushing up on your PowerShell and Python skills. Practice common scenarios you might face in a systems support role, and don’t forget to showcase your automation mindset!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Junior Systems Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your troubleshooting experience, especially with networking and cloud infrastructure, to show us you’re a great fit for the role.
Show Off Your Communication Skills:Since strong written communication is key, ensure your application is clear and concise. Use bullet points for easy reading and don’t forget to include examples of your documentation habits!
Demonstrate Your Automation Mindset:If you’ve got experience with PowerShell or Python, flaunt it! Share any projects or tasks where you’ve automated processes or created runbooks, as this will resonate well with us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Deepstreamtech
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of systems and infrastructure support. Be ready to discuss your experience with troubleshooting networking issues, cloud infrastructure, and device management. Having specific examples from your past roles will show that you’re not just familiar with the concepts but have practical experience too.
✨Get Comfortable with ITSM Processes
Familiarise yourself with Jira Service Management and ITIL practices. Be prepared to talk about how you've handled incidents, changes, and problems in previous roles. Highlight any documentation habits you have, as clear communication is key in this role.
✨Show Off Your Automation Skills
If you’ve got experience with PowerShell or Python, make sure to mention it! Discuss any automation projects you’ve worked on and how they improved efficiency. Employers love candidates who can think outside the box and streamline processes.
✨Demonstrate Your Eagerness to Learn
Express your hunger for knowledge and your ability to learn quickly. Share examples of how you’ve tackled new challenges or technologies in the past. This will show that you’re adaptable and ready to grow within the company.
