At a Glance
- Tasks: Lead operations strategy for UK & Ireland, driving efficiency and performance across teams.
- Company: Join a dynamic company focused on innovative operational excellence.
- Benefits: Competitive salary, professional development, and opportunities for impactful leadership.
- Other info: Exciting chance to work in a fast-paced environment with career advancement opportunities.
- Why this job: Shape the future of operations while influencing key stakeholders and driving growth.
- Qualifications: 6-10 years in operations strategy with strong analytical and leadership skills.
The predicted salary is between 70000 - 90000 € per year.
We are looking for an analytical, strategic operational leader with great interpersonal skills and the ability to influence and align stakeholders on operational initiatives with clear business outcomes.
In addition to being fluent in English, we believe the right person has:
- Bachelor's degree in operations, engineering, business or similar
- 6-10 years' experience in operations strategy, logistics/field operations, or a high-growth environment
- Proven experience managing budgeting, forecasting, and operational cost performance
- Strong analytical capability with experience in deep data analysis and translating insights into strategy
- Experience driving complex, cross-functional initiatives and influencing senior stakeholders
- Strong understanding of operational models, including 3PL and workforce management
- Experience managing and developing high-performing teams
- Experience using AI in a role-specific context, with a focus on continuously improving output quality
If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply - even if you don't check every box.
As Head of Operations Strategy (UK & Ireland) you will report to the General Manager - UK&I and set Voi's operations strategy across the region, driving scalable, efficient, and high-performing operations. In this role, you will define operating models, optimise cost and performance, and ensure strong alignment between local markets and central functions to support business growth and operational excellence.
Strategy & Alignment
- Setting, communicating and implementing the regional operations strategy in close partnership with local and central stakeholders, ensuring alignment between markets and functions to support business growth and operational excellence
Operating Model & Performance
- Developing and evolving operating models (including 3PL, workforce management, and service design) to enable scalable and efficient operations
- Managing budgeting, forecasting, and cost performance, partnering with FP&S to drive financial discipline
- Overseeing unit economics, ride performance, and utilisation to inform city-level P&L decisions and market profitability
- Building and evolving performance frameworks (KPIs, dashboards, routines) and oversee data and platform management across the region, ensuring high-quality data, strong adoption, and actionable insights
- Identifying, monitoring, and preparing for city launches while delivering high-impact operational initiatives (e.g. feature rollouts, warehouse sourcing, fleet swaps, WFM model changes, 3PL implementations)
Analytics & Optimisation
- Driving operational and rider analytics, translating insights into actions that improve performance while balancing cost and rider experience, and addressing critical operational issues and misalignments
Leadership & Team Development
- Supporting and developing the operations strategy team in London by setting clear goals and aligning work with strategic priorities
- Acting as a senior strategic partner to local teams, with close indirect oversight of the fleet management organisation
- Contributing to global operations discussions, sharing insights to support cross-market alignment and capability development
Head of Operations Strategy (UK & Ireland) in London employer: Deepstreamtech
At Voi, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Head of Operations Strategy role in the UK & Ireland. Our commitment to employee growth is evident through our focus on developing high-performing teams and providing opportunities for strategic influence across the organisation. With a strong emphasis on innovation and operational excellence, we offer a unique environment where your analytical skills and leadership can thrive, all while contributing to our mission of sustainable urban mobility.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations Strategy (UK & Ireland) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its operations strategy. We suggest you come armed with questions that show you’re genuinely interested in how they align their operational initiatives with business outcomes.
✨Tip Number 3
Showcase your analytical skills during interviews. Bring examples of how you've used data to drive decisions in past roles. We want to see how you can translate insights into actionable strategies that improve performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are excited about our mission and ready to contribute to our operational excellence.
We think you need these skills to ace Head of Operations Strategy (UK & Ireland) in London
Some tips for your application 🫡
Show Your Analytical Side:We want to see your analytical skills shine through in your application. Use specific examples from your past experiences that demonstrate how you've tackled complex problems and turned data insights into actionable strategies.
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight your experience in operations strategy and any relevant projects that align with our mission at StudySmarter. This shows us you’re genuinely interested and have done your homework!
Highlight Team Leadership Experience:As a potential Head of Operations Strategy, we’re keen on your ability to lead and develop high-performing teams. Share stories about how you've motivated teams, set clear goals, and achieved results together. It’s all about showing us your leadership style!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Deepstreamtech
✨Know Your Numbers
As a Head of Operations Strategy, you'll need to demonstrate your analytical skills. Brush up on key metrics related to budgeting, forecasting, and operational performance. Be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Your Stakeholder Skills
This role requires influencing senior stakeholders. Prepare examples of how you've successfully aligned different teams or departments on operational initiatives. Highlight your interpersonal skills and how they helped you navigate complex situations.
✨Understand the Operating Models
Familiarise yourself with various operational models, especially 3PL and workforce management. Be prepared to discuss how you've developed or evolved these models in previous positions and the impact they had on efficiency and scalability.
✨Emphasise Team Development
Leadership is key for this position. Think about how you've supported and developed high-performing teams in the past. Share specific strategies you've used to set clear goals and align team efforts with broader business objectives.
