At a Glance
- Tasks: Lead AI-driven transformations in Life Sciences and manage key client relationships.
- Company: Join a leading firm at the forefront of AI innovation.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Open to part-time roles and flexible working arrangements.
- Why this job: Make a real impact by driving change in the Life Sciences sector.
- Qualifications: Experience in stakeholder management and AI project leadership required.
The predicted salary is between 80000 - 100000 € per year.
Requirements
- You’ve managed senior, complex stakeholder relationships in the Life Sciences industry - some experience in consulting preferred.
- You have experience leading large-scale AI/digital transformation projects.
- You possess a strong business development mindset with experience in sales methodologies and the end-to-end management of deal processes.
- You are a practical problem solver with the forensic skills to scope a problem, identify client needs and implement effective solutions.
- You are a compelling communicator - comfortable collaborating with technical experts and translating data-oriented concepts for non-technical audiences.
- You bring experience in team mentorship and coaching.
- You have demonstrated capability to balance multiple strategic projects simultaneously, while maintaining a focus on quality and commercial impact.
- If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please do apply or reach out to our Talent Acquisition team for a confidential chat.
- Please know we are open to conversations about part‑time roles or condensed hours.
What the job involves
- As a Customer Director, you’ll play an influential role in growing our most impactful accounts.
- You will act as a strategic partner to our Life Sciences clients, helping them supercharge their operations and end‑user engagement through AI-powered decision‑making.
- Leading a high‑performing team of delivery and engagement specialists, you’ll oversee complex commercial negotiations, ensure the successful delivery of cutting‑edge Applied AI solutions, and build key relationships which position Faculty as the global leader in AI‑driven transformation.
- Driving revenue growth; identifying strategic opportunities to expand current accounts and onboarding new clients within your sector.
- Developing and implementing robust strategic account plans that align Faculty’s AI solutions with client business objectives.
- Leading commercial negotiations and partnering with the Business Unit Director on accurate sales planning and forecasting.
- Building trusted relationships with senior budget holders and C‑suite stakeholders to ensure high levels of client satisfaction and retention.
- Managing and mentoring cross‑functional commercial teams.
- Representing Faculty at industry events and networking forums to build a reputation as a thought leader in AI-driven transformation.
- Collaborating with technical teams to translate complex data concepts into innovative use cases that solve real‑world client problems.
Customer Director (Life Sciences) in London employer: Deepstreamtech
At Faculty, we pride ourselves on being an exceptional employer, particularly for the role of Customer Director in the Life Sciences sector. Our vibrant work culture fosters collaboration and innovation, providing ample opportunities for professional growth and mentorship within a supportive environment. Located at the forefront of AI-driven transformation, we offer unique advantages such as flexible working arrangements and the chance to lead impactful projects that drive real change in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Director (Life Sciences) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Life Sciences industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show off your problem-solving skills! When you get the chance to chat with hiring managers or during interviews, share specific examples of how you've tackled complex challenges in the past. This will demonstrate your practical approach and ability to deliver effective solutions.
✨Tip Number 3
Be a compelling communicator! Practice explaining your experiences in a way that’s easy for anyone to understand, especially if they’re not from a technical background. This will help you stand out as someone who can bridge the gap between technical teams and clients.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you don’t tick every box in the job description, if you’re excited about the role and believe you have key strengths, we want to hear from you. Let’s have a chat and see how you can fit into our team!
We think you need these skills to ace Customer Director (Life Sciences) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Customer Director in Life Sciences. Highlight your experience with senior stakeholders and any consulting work you've done. We want to see how your background aligns with our needs!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex problems in the past. We love practical problem solvers, so share specific instances where you identified client needs and implemented effective solutions.
Communicate Clearly:Since you'll be translating technical concepts for non-technical audiences, make sure your application is clear and compelling. Use straightforward language and avoid jargon where possible. We want to see your communication skills shine through!
Don’t Hold Back!:If you’re excited about the role but don’t meet every single requirement, go ahead and apply anyway! We value enthusiasm and potential. Remember, we’re open to part-time roles or condensed hours, so let us know what works for you!
How to prepare for a job interview at Deepstreamtech
✨Know Your Stakeholders
Before the interview, research the key stakeholders you might be working with in the Life Sciences industry. Understand their roles and how they influence decision-making. This will help you demonstrate your ability to manage complex relationships and show that you’re already thinking strategically about how to engage with them.
✨Showcase Your Problem-Solving Skills
Prepare specific examples of how you've tackled complex problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Highlight your forensic skills in scoping problems and implementing effective solutions, as this is crucial for the role.
✨Communicate Clearly and Confidently
Practice explaining technical concepts in simple terms. You’ll need to collaborate with both technical experts and non-technical audiences, so being able to translate data-oriented ideas into relatable language is key. Consider doing mock interviews with a friend to refine your communication style.
✨Demonstrate Your Business Development Mindset
Be ready to discuss your experience with sales methodologies and managing deal processes. Think of examples where you identified strategic opportunities for growth or successfully negotiated commercial agreements. This will show your potential employer that you have the right mindset to drive revenue growth.
