At a Glance
- Tasks: Manage client relationships and drive growth in a dynamic B2B SaaS environment.
- Company: Join a forward-thinking company that values innovation and collaboration.
- Benefits: Competitive salary, career growth opportunities, and a supportive team culture.
- Other info: Exciting opportunity to grow your career in a thriving sales organisation.
- Why this job: Be the key link between partners and our solutions, making a real impact.
- Qualifications: 2+ years in B2B sales, strong analytical skills, and a passion for customer success.
The predicted salary is between 35000 - 45000 € per year.
Requirements
- 2+ years of B2B sales experience, ideally in SaaS
- Proven track record of consistent customer engagement and high client satisfaction
- A challenger mindset: you know how to push thinking while keeping empathy front and centre
- Strong analytical and creative problem-solving skills
- An active listener who builds trust quickly with decision-makers and stakeholders at all levels
- Commercially sharp, with solid knowledge of SaaS metrics and GDR targets
- Beginning to find new ways to drive value from relationships, connecting advocates to new partners, spotting opportunities others miss
- Previous success in a B2B sales role with phone-based customer engagement
- You love numbers and are motivated by hitting Gross Dollar Retention targets
- Strong business acumen and the ability to manage portfolio health across adoption, opportunity, risk, and advocacy
- Innovative, collaborative, and a genuine team player
- High emotional intelligence, you read the room and adapt accordingly
- Self-motivated with a consistently high activity level
- Ambitious to grow your career within a sales organisation
What the job involves
- As our Account Manager, you'll be the link between our valued partners and Dext, managing your own portfolio, prioritising effectively, and building the kind of relationships that drive long-term success
- Act as the primary point of contact for all client concerns and needs
- Build and strengthen long-term partnerships across your portfolio
- Introduce new, additional, and premium products tailored to each partner's needs and pain-points
- Maintain accurate client records, tracking contract updates and renewals
- Use our passive account management (PAM) tools and market awareness to prospect and forecast selling opportunities
- Develop a deep understanding of Dext's product suite to maximise upsell and cross-sell activity
- Drive growth in monthly recurring revenue and average invoice value
- Collaborate with internal teams to deliver a seamless buying and deployment experience
- Build a successful buyer journey that mitigates churn, contraction, and cancellation
Account Manager (B2B Software as a Service) in London employer: Deepstreamtech
At Dext, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work culture. As an Account Manager in our vibrant team, you'll benefit from extensive professional development opportunities, a collaborative environment that values innovative thinking, and the chance to make a real impact on our clients' success. Located in a thriving area, we offer competitive compensation, flexible working arrangements, and a commitment to employee well-being, making Dext a truly rewarding place to advance your career in B2B SaaS sales.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (B2B Software as a Service) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the SaaS industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! Prepare for interviews by practising your pitch. Highlight your B2B sales experience and how you've driven client satisfaction. Use real examples to demonstrate your analytical and problem-solving skills – this will set you apart from the competition.
✨Tip Number 3
Research is key! Dive deep into Dext’s product suite and understand their market position. This knowledge will not only help you in interviews but also show your genuine interest in the company. Plus, it’ll help you tailor your approach to potential clients once you land the job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. So, get your application in and let’s get the conversation started!
We think you need these skills to ace Account Manager (B2B Software as a Service) in London
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your 2+ years of B2B sales experience, especially in SaaS. We want to see how you've engaged with customers and kept them happy, so share specific examples that showcase your success!
Be a Challenger:We love a challenger mindset! In your application, demonstrate how you've pushed boundaries while keeping empathy at the forefront. Share stories where you’ve creatively solved problems or introduced innovative ideas.
Numbers Matter:Since we’re all about those Gross Dollar Retention targets, don’t shy away from sharing your love for numbers. Include any metrics or achievements that show how you’ve driven value and growth in previous roles.
Connect with Us Online:Ready to take the plunge? Apply through our website! It’s the best way for us to get to know you and for you to showcase your personality and skills in a way that stands out.
How to prepare for a job interview at Deepstreamtech
✨Know Your SaaS Metrics
Make sure you brush up on key SaaS metrics like Gross Dollar Retention and Monthly Recurring Revenue. Being able to discuss these confidently will show that you understand the business side of things and can drive value for the company.
✨Showcase Your Challenger Mindset
Prepare examples of how you've pushed thinking in previous roles while maintaining empathy. This is crucial for an Account Manager, so think of specific situations where you’ve successfully navigated challenges with clients.
✨Demonstrate Active Listening Skills
During the interview, practice active listening. Respond thoughtfully to questions and show that you can build trust quickly. This will highlight your emotional intelligence and ability to connect with decision-makers.
✨Highlight Your Problem-Solving Abilities
Be ready to discuss how you've tackled complex problems in past roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing both your analytical and creative problem-solving skills.
