HR Manager

The ideal candidate brings deep knowledge of UK employment law, proven experience supporting UK HR environments, and the ability to operate confidently across both strategic and operational work.

• Bachelor’s degree in human resources, Business Administration, or a related field (preferred)
• 5+ years of progressive HR experience with strong depth in UK HR operations and employment law
• Demonstrated experience supporting global HR Teams and employment markets including but not limited to North America & EMEA
• Experience in other EMEA & North America geographies, such as the Netherlands, USA & Canada or other Medius regions would be beneficial.
• Hands‑on experience with payroll and benefits administration
• Strong HRIS experience with a focus on data integrity, audits, and process optimization with HR systems including but not limited to HiBob, Deel etc
• Ability to work independently while collaborating effectively with global stakeholders
• HR certification (CIPD, PHR/SPHR, SHRM‑CP/SHRM‑SCP, or equivalent) is desirable but not required

What the job involves:

We are seeking an experienced HR Manager to lead and manage end‑to‑end HR operations for our UK, Ireland & Netherlands employee population, while also providing HR & ER support as required for other geographic locations across EMEA & North America. This role combines hands‑on HR generalist ownership with operational excellence, systems rigor, and policy governance.

• The HR Manager will act as the primary HR SME for the UK, ensuring compliance, consistency, and a high‑quality employee experience, while partnering closely with global HR, Payroll, Compensation, and Operations teams to scale and strengthen people processes across regions.
• Serve as the primary owner and SME for all UK HR processes, ensuring compliance with UK employment law and regulatory requirements.
• Provide clear, practical guidance to managers and employees on HR policies, procedures, and best practices.
• Maintain and continuously update UK HR policies and handbook content in line with legislative changes and company standards.
• Monitor employment law developments and proactively recommend updates to policies, processes, and practices.
• Identify operational risk in employment practices, payroll handling, and data privacy. Ensure complete credibility in people data.
• Lead and oversee UK onboarding and offboarding processes (from contract signature to first day readiness and benefits enrolment), ensuring a smooth, compliant, and positive employee experience.
• Lead work authorization, right‑to‑work checks, and audit readiness.
• Coordinate closely with Payroll, Benefits, IT, and Finance to ensure seamless employee transitions.
• Support employees with work authorization requirements, and manage relevant periodic audits.
• Establish service delivery standards, workflows, and SLAs across geographically owned locations.
• Partner with global payroll stakeholders to review and validate UK payroll for accuracy and compliance.
• Manage benefits administration across regions, serving as a point of escalation for complex employee inquiries.
• Ensure accurate HR data flow between HR systems, payroll, and benefits platforms.
• Own the integrity and day‑to‑day administration of the HRIS (HiBob), partnering with HR Business Partners to ensure accurate data, strong functionality, and consistent processes.
• Establish and maintain regular audit cadences for HR systems, employee records, and payroll inputs.
• Identify, troubleshoot, and resolve HR process or system inefficiencies, implementing scalable and well‑documented improvements.
• Deliver actionable workforce insights and operational reporting to support data‑driven decision‑making.
• Conduct regular audits of HR policies to ensure relevance, compliance, and alignment with company values.
• Identify gaps or opportunities for new or enhanced policies in collaboration with HR leadership and Legal.
• Maintain a centralized, accessible library of HR policies, procedures, and templates driving self‑service where reasonable.
• Serve as the first point of escalation for UK employee relations matters, ensuring fair, consistent, and compliant outcomes.
• Coach and advise managers on performance management, employee development, and sensitive people matters.
• Support investigations, disciplinary processes, and terminations in partnership with HR leadership and Legal.
• Provide Employee Relations case management data to Functional HR Business Partners and work in partnership to identify opportunities to reduce future cases.
• Where relevant, lead and contribute to HR initiatives aligned with global priorities, including engagement programs, compensation cycles, and process standardization.
• Partner with HR colleagues across regions to ensure alignment while addressing local market needs.
• Build local geographical processes that are scale ready to drive efficiency globally.
• Support Environmental, Social, and Governance (ESG), compliance, and audit‑related requests in collaboration with cross‑functional stakeholders.
• Act as a key partner supporting HR Operations in the wider EMEA market and North America as required.
• Provide guidance and operational support across onboarding, offboarding, payroll, benefits, and employee relations processes in other global markets as required.
• Partner with global HR stakeholders and external providers (e.g., PEOs) to ensure accuracy, consistency, and compliance.