At a Glance
- Tasks: Lead operations strategy for UK & Ireland, optimising performance and driving business growth.
- Company: Join a dynamic team at Voi, a leader in innovative transport solutions.
- Benefits: Competitive salary, professional development, and the chance to shape operational excellence.
- Other info: Exciting opportunity for career growth in a fast-paced environment.
- Why this job: Make a real impact by driving scalable operations and influencing key stakeholders.
- Qualifications: 6-10 years in operations strategy with strong analytical and leadership skills.
The predicted salary is between 70000 - 90000 € per year.
We are looking for an analytical, strategic operational leader with great interpersonal skills and the ability to influence and align stakeholders on operational initiatives with clear business outcomes. In addition to being fluent in English, we believe the right person has:
- Bachelor’s degree in operations, engineering, business or similar
- 6-10 years’ experience in operations strategy, logistics/field operations, or a high-growth environment
- Proven experience managing budgeting, forecasting, and operational cost performance
- Strong analytical capability with experience in deep data analysis and translating insights into strategy
- Experience driving complex, cross-functional initiatives and influencing senior stakeholders
- Strong understanding of operational models, including 3PL and workforce management
- Experience managing and developing high-performing teams
- Experience using AI in a role-specific context, with a focus on continuously improving output quality
If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply - even if you don’t check every box.
As Head of Operations Strategy (UK & Ireland) you will report to the General Manager - UK&I and set Voi’s operations strategy across the region, driving scalable, efficient, and high-performing operations. In this role, you will define operating models, optimise cost and performance, and ensure strong alignment between local markets and central functions to support business growth and operational excellence.
Strategy & Alignment
- Setting, communicating and implementing the regional operations strategy in close partnership with local and central stakeholders, ensuring alignment between markets and functions to support business growth and operational excellence
Operating Model & Performance
- Developing and evolving operating models (including 3PL, workforce management, and service design) to enable scalable and efficient operations
- Managing budgeting, forecasting, and cost performance, partnering with FP&S to drive financial discipline
- Overseeing unit economics, ride performance, and utilisation to inform city-level P&L decisions and market profitability
- Building and evolving performance frameworks (KPIs, dashboards, routines) and oversee data and platform management across the region, ensuring high-quality data, strong adoption, and actionable insights
- Identifying, monitoring, and preparing for city launches while delivering high-impact operational initiatives (e.g. feature rollouts, warehouse sourcing, fleet swaps, WFM model changes, 3PL implementations)
Analytics & Optimisation
- Driving operational and rider analytics, translating insights into actions that improve performance while balancing cost and rider experience, and addressing critical operational issues and misalignments
Leadership & Team Development
- Supporting and developing the operations strategy team in London by setting clear goals and aligning work with strategic priorities
- Acting as a senior strategic partner to local teams, with close indirect oversight of the fleet management organisation
- Contributing to global operations discussions, sharing insights to support cross-market alignment and capability development
Head of Operations Strategy (UK & Ireland) employer: Deepstreamtech
At Voi, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Head of Operations Strategy role in the UK & Ireland. Our commitment to employee growth is evident through our focus on developing high-performing teams and providing opportunities for strategic influence across the organisation. With a strong emphasis on innovation and operational excellence, we offer a unique environment where analytical minds can thrive and contribute to meaningful initiatives that drive business success.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations Strategy (UK & Ireland)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its operations strategy. We want you to be able to discuss how your experience aligns with their goals, especially around operational excellence and performance optimisation.
✨Tip Number 3
Showcase your analytical skills! Be ready to share examples of how you've used data to drive decisions in past roles. We believe this will really resonate with employers looking for someone who can translate insights into actionable strategies.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you don’t tick every box, if you’re excited about the role and have transferable skills, we want to hear from you. Your passion could be the key to landing that position!
We think you need these skills to ace Head of Operations Strategy (UK & Ireland)
Some tips for your application 🫡
Show Your Analytical Side:We want to see your analytical skills shine through in your application. Use specific examples from your past experiences that demonstrate how you've tackled complex problems and turned data insights into actionable strategies.
Tailor Your Application:Make sure to customise your CV and cover letter for the Head of Operations Strategy role. Highlight your experience in operations strategy, logistics, and any relevant projects that align with our mission at StudySmarter.
Highlight Team Leadership Experience:Since this role involves managing and developing high-performing teams, share your leadership experiences. Talk about how you've motivated teams, set clear goals, and aligned their work with strategic priorities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Deepstreamtech
✨Know Your Numbers
As a candidate for the Head of Operations Strategy, you’ll need to demonstrate your analytical prowess. Brush up on key metrics related to budgeting, forecasting, and operational cost performance. Be ready to discuss specific examples where you've used data analysis to drive strategic decisions.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about how you can convey your experience in managing and developing high-performing teams. Prepare anecdotes that highlight your ability to influence stakeholders and align teams towards common goals, especially in complex, cross-functional initiatives.
✨Understand the Operational Models
Familiarise yourself with various operational models, including 3PL and workforce management. Be prepared to discuss how you’ve implemented or improved these models in previous roles, and how they can be adapted to support scalable operations in the UK and Ireland.
✨Emphasise Continuous Improvement
Since the role involves using AI to enhance output quality, think about how you’ve leveraged technology in past positions. Be ready to share examples of how you’ve driven continuous improvement initiatives and the impact they had on operational efficiency and rider experience.
