At a Glance
- Tasks: Lead CRM strategies to enhance customer retention and lifetime value using data-driven insights.
- Company: Join Deepstreamtech, a forward-thinking company in the travel sector.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on international markets and cutting-edge technology.
- Why this job: Make a real impact by personalising customer experiences in an innovative environment.
- Qualifications: Experience in app-first CRM and strong leadership skills are essential.
The predicted salary is between 60000 - 80000 € per year.
Deepstreamtech is seeking a CRM lead to drive its retention strategy in the UK and international markets. The ideal candidate will manage a multi-disciplinary CRM function, focusing on delivering personalized, data-driven experiences to improve customer retention and lifetime value.
A strong background in the travel sector and expertise in app-first CRM is essential, alongside proven leadership and analytical skills. Familiarity with Braze and a data-driven mindset is crucial for success in this role.
Head of CRM & Growth - AI-Driven Personalisation employer: Deepstreamtech
Deepstreamtech is an exceptional employer that fosters a dynamic and innovative work culture, particularly for those passionate about AI-driven personalisation in the travel sector. With a strong emphasis on employee growth and development, team members are encouraged to explore new ideas and enhance their skills in a supportive environment. Located in the UK, the company offers unique opportunities to work on cutting-edge technology while enjoying a collaborative atmosphere that values creativity and data-driven decision-making.
StudySmarter Expert Advice🤫
We think this is how you could land Head of CRM & Growth - AI-Driven Personalisation
✨Tip Number 1
Network like a pro! Reach out to people in the travel sector and connect with those who have experience in app-first CRM. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your leadership and analytical skills. Share specific examples of how you've driven retention strategies in the past.
✨Tip Number 3
Stay data-driven! Make sure you can discuss how you've used data to personalise customer experiences. Familiarity with tools like Braze will definitely set you apart, so brush up on that if you haven't already.
✨Tip Number 4
Apply through our website! We make it super easy for you to showcase your talents and fit for the role. Plus, it shows you're genuinely interested in joining our team at Deepstreamtech.
We think you need these skills to ace Head of CRM & Growth - AI-Driven Personalisation
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of CRM & Growth. Highlight your experience in the travel sector and any app-first CRM strategies you've implemented. We want to see how your background aligns with our needs!
Showcase Your Leadership Skills:In your application, don’t shy away from sharing examples of how you've led teams or projects. We’re looking for someone who can manage a multi-disciplinary function, so let us know how you’ve done this in the past!
Data-Driven Mindset:Since this role is all about delivering personalised experiences, make sure to mention your analytical skills and any tools like Braze that you’ve used. We love candidates who can back up their strategies with data!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Deepstreamtech
✨Know Your CRM Tools
Make sure you’re well-versed in the tools mentioned in the job description, especially Braze. Familiarise yourself with its features and how it can enhance customer retention strategies. Being able to discuss specific use cases or campaigns you've managed using such tools will definitely impress.
✨Showcase Your Travel Sector Experience
Since a strong background in the travel sector is essential, prepare examples of your previous work in this area. Highlight any successful CRM strategies you've implemented that led to improved customer engagement and retention. This will demonstrate your relevance to the role.
✨Data-Driven Mindset
Be ready to discuss how you leverage data to inform your decisions. Bring examples of how you've used analytics to drive growth and improve customer lifetime value. Showing that you can interpret data and translate it into actionable strategies will set you apart.
✨Leadership Skills Matter
As a potential leader in the CRM function, be prepared to talk about your leadership style and experiences. Share instances where you’ve successfully led a team, managed cross-functional projects, or mentored others. This will help convey your capability to manage a multi-disciplinary team effectively.
