EPM Presales Operations (Marketing)

Requirements

• Experience: 2–5 years of experience in the EPM space as a Solution Consultant, practitioner, or implementer, or 2+ years in an SC Ops or presales operations role.
• Demo Capability: Able to tailor demos for specific prospects, developing individual talk tracks and adapting collateral to context.
• Creative Producer: Strong video production and editing skills; comfortable creating polished content for platforms like Consensus.
• Model Builder: Able to build intermediate PoVs based on prospect-provided datasets and extend existing models for reuse.
• AI-Native: An AI-native professional who actively uses LLMs and AI tools to accelerate work and explore new possibilities.
• Competitive Awareness: Understands Pigment's competitors and can position platform strengths effectively in the assets produced.
• Organised: Detail-oriented and organised, with the ability to manage multiple creative projects simultaneously.
• Collaborative: An effective communicator who can collaborate across Marketing, PMM, Design, and the SC team.

What the job involves

As a Solution Innovation Specialist providing support to Marketing and Product Marketing, you will be the SIC's primary resource for creating the digital and live experiences that Pigment's marketing engine depends on. You will produce Consensus demo videos, Interactive Product Tours (IPTs), event demos, and supporting assets that put Pigment in front of prospects and the market at scale. Working closely with Field Marketing, PMM, and Design, you will ensure that Pigment is represented with clarity, consistency, and impact across every marketing touchpoint.

This will leverage the same assets that the Solution Innovation Center manages to support the GTM teams. Own the creation and maintenance of Pigment's Demo automation library (in Consensus), covering core use cases across Finance, Sales, Workforce, and Supply Chain. Produce high-quality recorded demo content that field teams and marketing can deploy at scale without additional production work. Build interactive product tours that guide prospects through Pigment's value proposition in a self-serve format. Maintain the video demo library, incorporating new platform features and refreshing content on a regular cadence.

Prepare and deliver compelling live demos for marketing events, roundtables, webinars, and mainstage presentations. Develop event-specific demo assets and Pigment environments that showcase relevant use cases for target audiences. Support Product Marketing with launch demos, capability webinars, and analyst response materials (e.g. Gartner). Collaborate with Design, Field Marketing, and PMM to create visually polished presentation materials, positioning decks, and enablement assets.

Apply strong video editing skills to produce professional demo content for the Consensus platform and marketing channels. Ensure all assets meet Pigment's visual and brand standards, and are accessible and usable by field teams. Work closely with the Digital Marketing team to ensure the product experience is front and center of the Pigment website. Act as an AI-native practitioner, using LLMs (ChatGPT, Claude) alongside Pigment AI capabilities (Modeler Agent) to accelerate model and asset development and create innovative demo experiences.

Maintain and evolve Presales' internal Pigment reporting and analytics, including time reporting and Consensus engagement tracking. Support the organisation and hosting of SIC content in document management platforms (Notion, Allego, Consensus, Google Drive, Slack). Contribute to operational consistency across demo environments. Create and deliver enablement sessions for internal SCs and GTM teams on new demo assets and use cases. Develop talk tracks and supporting materials that allow SCs to confidently use and adapt new assets independently. Contribute to the RFP answer library, ensuring answers reflect current product capabilities.