Embedded Sales Lead

Requirements

• Proven experience in channel sales, sales, or partner management, ideally in a SaaS or technology-driven environment
• Sales Expertise: A deep understanding of the full sales cycle, including managing complex sales processes from lead generation to closure
• Relationship Management: Excellent interpersonal and relationship-building skills to support partner success and foster long-term partnerships
• Salesforce Expertise: Experience using Salesforce (or similar CRM) to manage pipelines, leads, and sales data accurately
• Problem-Solving: Proactive approach to resolving partner challenges, with a focus on results and customer satisfaction
• Training & Enablement: Ability to train and enable partner teams with strong communication and presentation skills
• Attention to Detail: Strong organizational skills to ensure accuracy in Salesforce, forecasting, and reporting
• Adaptability: Comfort working in a fast-paced, remote environment, with the ability to pivot and adjust strategies based on changing priorities
• Team Player: Collaborative mindset, with a willingness to engage cross-functional teams to support partner success
• Writes and speaks fluent English
• It’s not required to have experience working remotely, but considered a plus

What the job involves

• L2 Sales Support: Provide Level 2 sales support to partner sales teams. This includes addressing complex sales inquiries, offering insights on best practices, facilitating the resolution of any challenges that arise during the sales process, and providing partners with the necessary resources to close deals effectively
• Lead Management: Manage all partner-referred leads and own the complete sales cycle. This includes tracking leads from initial contact through to closure, ensuring timely follow-ups, and managing the full sales cycle
• Pipeline Management: Ensuring a clean pipeline, and accurate forecasting for direct referrals to Remote, and also forecasting partner revenue for accurate GTM reporting
• On-the-Job Training: Support sales enablement with the design and deliver comprehensive on-the-job training sessions for partner teams. Focus on equipping partners with the knowledge and tools needed to sell our services effectively, including product features, competitive positioning, and objection handling techniques
• Sales Support Channel: Own the Slack sales support channel, serving as the primary point of contact for partner sales inquiries. Facilitate real-time communication, provide quick responses to queries, and ensure partners have the support they need to succeed in their sales efforts. Pull in DRIs from specialized teams when necessary
• Deal Closure and Salesforce Management: Ensure timely closure of all deals while maintaining the accuracy and cleanliness of Salesforce records. Regularly audit and update partner information to reflect current statuses, ensuring all data is reliable and actionable
• Role Framework Iteration & Strategic Planning: Continuously iterate on the role framework as it develops, adapting strategies and processes based on feedback, performance metrics, and industry trends to ensure alignment with business goals and partner needs. Plan partner success over time with a strategic plan for driving revenue and automating the role
• You’ll report to: Team Lead, Embedded Sales