At a Glance
- Tasks: Lead complex risk management initiatives and develop innovative solutions for customer credit analysis.
- Company: Join Mastercard, a global leader in payment technology and innovation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Be part of a collaborative team driving strategic initiatives across Europe.
- Why this job: Make a significant impact on Mastercard's success while shaping the future of risk management.
- Qualifications: Graduate degree and experience in credit risk assessment; strong analytical and negotiation skills required.
The predicted salary is between 80000 - 120000 € per year.
Requirements
- Graduate degree in business, finance or a related discipline
- Experience in credit risk assessment, financial statements analysis and management is a prerequisite; experience in / knowledge of the banking sector and the European payments regulation landscape are a strong plus
- Experience in leading complex, cross-functional initiatives or programmes end to end, from scoping and prioritisation through implementation and ongoing oversight
- Ability to manage a portfolio of risk initiatives, balancing priorities, dependencies and resources
- Commercial mindset with sound judgement to balance between risk and reward in support of sustainable customer growth
- Ability to think outside the box and identify potential sources of risk and provide solutions, strong analytical and problem-solving skills
- Strong negotiation and influencing skills, including at the very senior management levels
- Ability to manage through a crisis, leading a team to make tough decisions with imperfect/incomplete information
- Excellent written and verbal English communication skills
What the job involves
We are currently looking for a Director, reporting to the Head of Customer Risk Management (CRM) for Europe. Mastercard has over $70B credit exposure to its customers and other counterparties worldwide, placing the CRM role as a key part of its evolving and quickly growing business model. The CRM team operates as a vital component of the broader Strategy & Operations organization, playing a critical role in supporting and driving Mastercard’s success. The magnitude and strategic nature of this exposure necessitates engagement with senior management, Mastercard’s sales and product organizations as well as our customers. This further provides great opportunities to grow your career within Mastercard.
This role is on the first line of defense, with key responsibilities including CRM strategy and roadmap for the assigned portfolio, customer credit analysis and underwriting, formulating risk mitigation approach, developing risk management solutions for new products, and engaging regulators within the region. The primary responsibility is to own and manage the CRM initiatives for Europe while ensuring they are scalable across other regions. This includes, but is not limited to:
- Leading the end-to-end governance and delivery of complex, cross-functional CRM initiatives across Europe — from scoping and stakeholder alignment through to implementation and post-launch monitoring
- Establishing and maintaining a programme-level view of CRM priorities, dependencies, and risks across the European portfolio, with regular reporting and clear escalation paths to the Head of CRM
- Driving initiative prioritisation and resource allocation decisions in partnership with the Head of CRM, ensuring team capacity is directed at the highest-impact workstreams
- Partnering with senior stakeholders to embed CRM initiatives into wider business processes, ensuring alignment with CRM strategy and effective translation of strategic objectives into day to day execution
- Developing and maintaining CRM playbooks, frameworks, and operating procedures that can be scaled and replicated across markets
- Understanding and partnering to design innovative approaches to cater to customers with different business models
- Proactively liaising with CRM Directors and Risk Managers to identify and develop risk mitigants for customers
- Abide by Mastercard’s security policies and practices
- Ensure the confidentiality and integrity of the information being accessed
- Report any suspected information security violation or breach
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines
Director of Risk Management employer: Deepstreamtech
Mastercard is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. As a leader in the financial services sector, employees benefit from extensive career growth opportunities, a strong emphasis on professional development, and the chance to engage with senior management on impactful projects. Located in Europe, the role of Director of Risk Management not only provides a competitive salary and benefits package but also allows for meaningful contributions to the company's strategic objectives in a rapidly evolving landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Risk Management
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Director of Risk Management role.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your credit risk assessment knowledge and be ready to discuss your experience in the banking sector. We want you to showcase your analytical skills and problem-solving abilities with confidence.
✨Tip Number 3
Show off your leadership chops! Be ready to share examples of how you've led complex initiatives in the past. We’re looking for someone who can manage through a crisis and make tough decisions, so highlight those experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Director of Risk Management
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Director of Risk Management role. Highlight your experience in credit risk assessment and financial analysis, and don’t forget to mention any relevant knowledge of the banking sector and European payments regulations.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how you've led complex initiatives and managed risk portfolios, and show off your commercial mindset and problem-solving skills.
Showcase Your Leadership Skills:We want to see your ability to lead teams through tough decisions. Include examples of how you've managed crises or made tough calls with incomplete information, as this is crucial for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Deepstreamtech
✨Know Your Stuff
Make sure you brush up on your knowledge of credit risk assessment and financial statements analysis. Familiarise yourself with the European payments regulation landscape, as this will show that you're not just a candidate but a well-informed one.
✨Showcase Your Leadership Skills
Prepare examples of how you've led complex, cross-functional initiatives in the past. Be ready to discuss specific challenges you faced and how you navigated them, especially in high-pressure situations. This will demonstrate your ability to manage through a crisis.
✨Think Outside the Box
Come prepared with innovative ideas for risk management solutions. Think about potential sources of risk and how you would address them. This will highlight your analytical skills and your commercial mindset, which are crucial for the role.
✨Communicate Effectively
Practice your verbal and written communication skills. You’ll need to engage with senior management and stakeholders, so being clear and persuasive is key. Consider preparing a brief presentation on a relevant topic to showcase your communication prowess.
