At a Glance
- Tasks: Lead AI-driven transformations in Life Sciences and manage key client relationships.
- Company: Join a pioneering company at the forefront of AI innovation.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Open to part-time roles and flexible working arrangements.
- Why this job: Make a real impact by helping clients enhance their operations with cutting-edge AI solutions.
- Qualifications: Experience in managing complex stakeholder relationships and leading digital transformation projects.
The predicted salary is between 80000 - 100000 € per year.
Requirements
- You’ve managed senior, complex stakeholder relationships in the Life Sciences industry - some experience in consulting preferred.
- You have experience leading large-scale AI/digital transformation projects.
- You possess a strong business development mindset with experience in sales methodologies and the end-to-end management of deal processes.
- You are a practical problem solver with the forensic skills to scope a problem, identify client needs and implement effective solutions.
- You are a compelling communicator - comfortable collaborating with technical experts and translating data-oriented concepts for non-technical audiences.
- You bring experience in team mentorship and coaching.
- You have demonstrated capability to balance multiple strategic projects simultaneously, while maintaining a focus on quality and commercial impact.
If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please do apply or reach out to our Talent Acquisition team for a confidential chat - talent@faculty.ai. Please know we are open to conversations about part‑time roles or condensed hours.
What the job involves
- As a Customer Director, you’ll play an influential role in growing our most impactful accounts.
- You will act as a strategic partner to our Life Sciences clients, helping them supercharge their operations and end‑user engagement through AI-powered decision‑making.
- Leading a high‑performing team of delivery and engagement specialists, you’ll oversee complex commercial negotiations, ensure the successful delivery of cutting‑edge Applied AI solutions, and build key relationships which position Faculty as the global leader in AI‑driven transformation.
- Driving revenue growth; identifying strategic opportunities to expand current accounts and onboarding new clients within your sector.
- Developing and implementing robust strategic account plans that align Faculty’s AI solutions with client business objectives.
- Leading commercial negotiations and partnering with the Business Unit Director on accurate sales planning and forecasting.
- Building trusted relationships with senior budget holders and C‑suite stakeholders to ensure high levels of client satisfaction and retention.
- Managing and mentoring cross‑functional commercial teams.
- Representing Faculty at industry events and networking forums to build a reputation as a thought leader in AI-driven transformation.
- Collaborating with technical teams to translate complex data concepts into innovative use cases that solve real‑world client problems.
Customer Director (Life Sciences) employer: Deepstreamtech
At Faculty, we pride ourselves on being an exceptional employer in the Life Sciences sector, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through mentorship opportunities and the chance to lead transformative AI projects that make a real impact. Located in a vibrant area, we provide a supportive environment where your contributions are valued, and you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Director (Life Sciences)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Life Sciences industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might help you land that Customer Director role!
✨Tip Number 2
Show off your problem-solving skills! When chatting with potential employers, share specific examples of how you've tackled complex challenges in previous roles. This will demonstrate your practical approach and ability to deliver effective solutions.
✨Tip Number 3
Be a compelling communicator! Practice explaining technical concepts in simple terms. This will not only help you connect with non-technical stakeholders but also showcase your ability to bridge the gap between teams, which is crucial for a Customer Director.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals who are excited about AI-driven transformation. If you think you’ve got what it takes, send us your application and let’s have a chat about how you can make an impact at Faculty.
We think you need these skills to ace Customer Director (Life Sciences)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Customer Director in Life Sciences. Highlight your experience with senior stakeholders and any consulting work you've done. We want to see how your background aligns with our needs!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex problems in the past. We love practical problem solvers, so share specific instances where you identified client needs and implemented effective solutions.
Communicate Clearly:As a compelling communicator, it's crucial to convey your ideas clearly. Use straightforward language to explain your experience with AI and digital transformation projects, especially when discussing technical concepts for non-technical audiences.
Don’t Hold Back!:If you’re excited about the role but don’t tick every box, still apply! We value enthusiasm and key strengths. Remember, you can reach out to our Talent Acquisition team for a chat if you have any questions before applying through our website.
How to prepare for a job interview at Deepstreamtech
✨Know Your Stakeholders
Before the interview, research the key stakeholders you might be working with in the Life Sciences industry. Understand their roles and how they influence decision-making. This will help you demonstrate your ability to manage complex relationships and show that you’re already thinking strategically about how to engage with them.
✨Showcase Your Problem-Solving Skills
Prepare specific examples of how you've tackled complex problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses. Highlight your forensic skills in scoping problems and implementing effective solutions, as this is crucial for the Customer Director role.
✨Communicate Clearly and Confidently
Practice explaining technical concepts in simple terms. You’ll need to collaborate with both technical experts and non-technical audiences, so being able to translate data-oriented ideas into relatable language is key. Consider doing mock interviews with friends or colleagues to refine your communication style.
✨Demonstrate Your Business Development Mindset
Be ready to discuss your experience with sales methodologies and managing deal processes. Think of examples where you identified strategic opportunities for growth and how you successfully expanded accounts. This will show your potential employer that you have a strong business development mindset and can drive revenue growth.
