At a Glance
- Tasks: Support the Founder in driving strategic initiatives and managing cross-functional projects.
- Company: Join the dynamic team at Charlotte Tilbury, a leader in beauty innovation.
- Benefits: Gain invaluable experience in a high-growth environment with a focus on personal development.
- Other info: Fast-paced role with opportunities for significant impact and career growth.
- Why this job: Be a key player in shaping the future of a globally recognised brand.
- Qualifications: Experience supporting C-suite leaders and strong communication skills are essential.
The predicted salary is between 80000 - 100000 € per year.
We're looking for a highly capable operator with prior experience working directly for a Founder or C-suite leader in a high-intensity, global environment. The successful candidate will combine strong strategic and commercial acumen with the stamina, judgement and discretion required to act as a trusted extension of the Founder across complex, cross-functional priorities.
Experience and Skills Required:
- Experience working in a high growth company, ideally with direct Founder experience.
- Excellent communicator in written and verbal form, with a focus on interdepartmental communication.
- Proven success in planning and leading cross functional projects.
- Excellent workload prioritisation and ability to multi-task whilst maintaining high levels of attention to detail and meeting deadlines.
- Comfortable with ambiguity, change, demonstrating resilience and ability to work at pace.
- Ability to build productive relationships across all levels, with strong influencing and networking skills.
- Utterly discreet and used to managing confidential information and projects.
- Comfortable operating at Founder / C-suite level, with the gravitas to engage credibly with senior leaders.
- Strong understanding of commercial drivers, including trading performance, P&Ls, financial results, and operational trade-offs.
- Experience in high-growth, fast-moving businesses where ambiguity and pace are the norm.
- Deeply trusted operator who can act as an extension of the Founder.
- Calm under pressure, unflappable in high-stakes situations.
- High judgement, low ego, strong sense of accountability.
- Comfortable being “behind the scenes” while driving significant impact.
What the job involves:
- 12-month FTC (Fixed-Term Contract).
- Support our Founder, Chair, Chief Creative Officer, and President, Charlotte Tilbury, channelling her direction effectively across the entire business.
- Enable the continued explosive growth of the Charlotte Tilbury brand by helping our Founder prioritise her time on the most strategic and important topics.
- Maximise effectiveness by ensuring that meetings and materials are prepared to a high standard, following up on actions and helping to make connections across the business.
- Own the daily operating rhythm with the Founder, including concise daily briefings covering key strategic priorities.
- Anticipate upcoming decisions and proactively ensure the Founder is briefed with the right materials, context and options.
- Act as a thought partner to the Founder on strategic, organisational and commercial topics.
- Work with the Founder and CEO to ensure strategic direction is communicated to the leadership team with a clear roadmap in place.
- Attend key internal and external meetings alongside the Founder to document decisions, actions and owners.
- Maintain a clear view of Founder-level commitments and decisions, ensuring nothing is lost between intent and execution.
- Support preparation for board, investor and market-facing presentations, ensuring strategic clarity, strong commercial narrative and robust data and financial grounding.
- Review trading updates, performance dashboards and financial outputs, synthesising key insights and implications for the Founder.
- Support long-range and annual strategic planning cycles, ensuring alignment between ambition, resources and execution.
- Day-to-day liaison between the Founder and business leaders/external clients to ensure the successful activation of key business initiatives.
- Liaise on critical issues and collaborate with/coordinate business leaders to resolve.
- Act as first point of review for presentations and proposals requiring the Founder’s approval.
- Collaborate with the Founder’s EA Team to ensure effective prioritisation of time and schedule management.
- Coordinate and/or lead ad-hoc projects, presentations, and briefs of strategic importance to Founder.
Chief of Staff (12-month FTC) employer: Deepstreamtech
At Charlotte Tilbury, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Chief of Staff, you will play a pivotal role in supporting our visionary Founder, with ample opportunities for personal and professional growth in a fast-paced, high-growth environment. Our commitment to employee development, coupled with the chance to work alongside industry leaders in a vibrant London setting, makes us an attractive choice for those seeking meaningful and impactful careers.
StudySmarter Expert Advice🤫
We think this is how you could land Chief of Staff (12-month FTC)
✨Tip Number 1
Network like a pro! Reach out to your connections, especially those who have worked with Founders or C-suite leaders. A personal introduction can make all the difference in landing that interview.
✨Tip Number 2
Prepare for the unexpected! In high-growth environments, things can change rapidly. Be ready to discuss how you've thrived in ambiguity and how you can bring that resilience to the role.
✨Tip Number 3
Showcase your strategic thinking! During interviews, share examples of how you've successfully managed cross-functional projects and prioritised tasks under pressure. This will demonstrate your ability to support the Founder effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Chief of Staff (12-month FTC)
Some tips for your application 🫡
Show Your Strategic Side:When writing your application, make sure to highlight your strategic and commercial acumen. We want to see how you've successfully navigated complex projects in high-growth environments, so share specific examples that demonstrate your ability to think critically and act decisively.
Communicate Clearly:As excellent communication is key for this role, ensure your written application is clear and concise. Use straightforward language and structure your thoughts logically. Remember, we’re looking for someone who can communicate effectively across all levels, so let your writing reflect that!
Demonstrate Resilience:We thrive in a fast-paced environment, so it’s important to show us how you handle pressure and ambiguity. Share experiences where you’ve remained calm under stress and how you’ve managed competing priorities while maintaining attention to detail.
Be Authentic:We value authenticity and discretion, especially when it comes to supporting our Founder. In your application, be genuine about your motivations and how you align with our mission. Don’t forget to apply through our website – we can’t wait to hear from you!
How to prepare for a job interview at Deepstreamtech
✨Know Your Founder
Before the interview, do your homework on the Founder and the company. Understand their vision, values, and recent developments. This will help you demonstrate your alignment with their strategic agenda and show that you're genuinely interested in supporting their goals.
✨Showcase Your Multi-Tasking Skills
Be prepared to discuss specific examples of how you've successfully managed multiple projects or priorities in a high-pressure environment. Highlight your ability to stay organised and maintain attention to detail while juggling various tasks, as this is crucial for the Chief of Staff role.
✨Communicate Clearly and Confidently
As an excellent communicator, you'll need to convey your thoughts clearly and concisely. Practice articulating your ideas and experiences in a way that showcases your strategic thinking and commercial acumen. Remember, strong interdepartmental communication is key!
✨Demonstrate Discretion and Judgement
In this role, you'll be privy to sensitive information. Be ready to discuss situations where you've had to exercise discretion and sound judgement. Share examples that highlight your ability to handle confidential matters with care and professionalism, reinforcing your trustworthiness.
