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For Companies At a Glance
- Tasks: Build trust with health tech companies and manage customer relationships effectively.
- Company: Join a dynamic team in the innovative health tech industry.
- Benefits: Enjoy flexible work options and a supportive corporate culture.
- Why this job: Be at the forefront of health tech, making a real impact on customer success.
- Qualifications: 3+ years in B2B account management, preferably in health tech.
- Other info: Ideal for those who thrive in fast-paced, creative environments.
The predicted salary is between 43200 - 72000 £ per year.
Requirements
You\’ve owned complex customer relationships in B2B environments for 3+ years, preferably within the health tech industry and/or a regulated industry.
You operate with a bias for action. Customers turn to you in critical moments, and internal teams count on your signal to make smart bets.
You have strong project management skills. You connect dots, see risks early and keep multiple workstreams on track without breaking a sweat.
You have an insatiable curiosity and thrive in a fast-paced and innovative environment, eager to think creatively and iterate quickly.
Your verbal and written communication skills are exemplary, aligned with MECE principles and adapted to an asynchronous work environment.
What the job involves
Build long-term, trust-based relationships with forward-thinking companies in health tech
Act as the central point of accountability for customers, ensuring the right outcomes, at the right time, with clear communication throughout.
Listen closely, capture what matters, and surface it, so internal teams stay aligned with what customers value (and what they don\’t) throughout the journey.
Spot friction early and eliminate it – whether it is process confusion, scope drift, or quiet frustrations.
Own every key moment – from onboarding to expansion – keeping customers focused and confident, even when the path is complex.
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Account Manager employer: Deepstreamtech
Contact Detail:
Deepstreamtech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the health tech industry and its key players. Understanding the landscape will help you speak confidently about the challenges and opportunities your potential clients face, making you a more attractive candidate.
✨Tip Number 2
Showcase your project management skills by preparing examples of how you've successfully managed complex customer relationships in the past. Be ready to discuss specific situations where you identified risks early and kept projects on track.
✨Tip Number 3
Demonstrate your ability to communicate effectively in an asynchronous environment. Practice articulating your thoughts clearly and concisely, as this will be crucial when interacting with both customers and internal teams.
✨Tip Number 4
Prepare to discuss how you build trust-based relationships with clients. Think of examples where you've listened closely to customer needs and adapted your approach to ensure their satisfaction, as this aligns perfectly with the role's requirements.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing complex customer relationships, especially in B2B environments. Emphasise any relevant experience in the health tech industry or regulated sectors.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your project management skills and your ability to maintain multiple workstreams. Use specific examples to illustrate how you've successfully navigated challenges in previous roles.
Showcase Communication Skills: Since exemplary verbal and written communication is crucial for this role, ensure your application materials are clear, concise, and well-structured. Follow MECE principles to present your ideas logically.
Highlight Problem-Solving Abilities: Provide examples of how you've identified and resolved friction points in past roles. This could include process improvements or ways you’ve kept customers aligned with their goals during complex projects.
How to prepare for a job interview at Deepstreamtech
✨Showcase Your B2B Experience
Make sure to highlight your experience in managing complex customer relationships, especially in B2B environments. Be prepared to discuss specific examples from your past roles, particularly within the health tech or regulated industries.
✨Demonstrate Project Management Skills
Prepare to talk about your project management abilities. Share instances where you successfully kept multiple workstreams on track and how you identified risks early. This will show your potential employer that you can handle the demands of the role.
✨Communicate Clearly and Effectively
Since strong communication skills are essential for this position, practice articulating your thoughts clearly. Use the MECE principles in your responses to ensure your answers are structured and easy to follow, especially in an asynchronous work environment.
✨Emphasise Your Curiosity and Adaptability
Express your eagerness to learn and adapt in a fast-paced environment. Share examples of how you've thought creatively to solve problems or iterated quickly on projects, demonstrating your ability to thrive in innovative settings.
