Senior Product Manager | Account & Team Experience (London)

Meet DeepL

DeepL is a global communications platform powered by Language AI. Since 2017, we’ve been on a mission to break down language barriers. Our human-sounding translations and intelligent writing suggestions are designed with enterprise security in mind. Today, they enable over 100,000 businesses to transform communications, reach new markets, and improve productivity. And, empower millions of individuals worldwide to make sense of the world and express their ideas.

Our goal is to become the global leader in Language AI, building products that drive better communication, foster connections, and make a real-life impact. To achieve this, we need talented individuals like you to join our exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.

What sets us apart

What sets us apart is our blend of modern technology, competitive benefits, and an open, welcoming work culture that enables our people to thrive. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This may be because of our products that have helped countless people worldwide or our shared mission to improve communication for individuals and businesses, bringing cultures closer together. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation and employee well-being. Discover what our teams have to say about life at DeepL on LinkedIn , Instagram and our Blog .

Meet the team behind this journey

We are looking for a Senior Product Manager to join our Convert & Scale track. The mission of this track is to help more people and businesses buy DeepL—and to make sure our customers can convert and scale with us, no matter their size.

The teams in this track cover a mix of areas that are critical to scaling our business: billing and payments, identity and access management platform, conversion optimization, and features designed to help Enterprise customers. That includes things like Single-Sign-On, Role-Based Access Control, and supporting deployment and rollout of our products within customer infrastructure.

You’ll join one of these areas and work closely with engineers, designers, and go-to-market teams to drive product decisions that improve the experience for our enterprise customers.

We’re looking for someone who’s customer-centric, analytical and strategic—someone who’s not afraid to dive into the details and enjoys solving complex problems with cross-functional teams. You’ll lead your team through the entire product lifecycle and make sure we deliver real impact at scale.

Your responsibilities

• Define the mission, strategy and roadmap for a key part of the customer journey or product portfolio

• Lead a collaborative team process to translate user and business needs into development requirements that drive impact

• Own the product lifecycle from discovery to launch and driving measurable business impact

• Define metrics and KPIs to measure and report progress

• Drive Return on Investment for all of your team’s efforts

• Communicate strategy, ideas and concepts clearly, aimed at the right audience, with the help of insight and data

• Identify opportunities for new features and products that leverage the global scale of our user base and data

Qualities we look for

• 5+ years of experience as a Product Manager working with Engineers and Design in an agile environment for web, mobile or desktop applications

• Strong understanding of how to lead an impactful product team – analysis, hypothesis formation, ideation, prioritisation and execution

• Experienced in driving the whole product lifecycle – research, prototyping, iterative development and testing, launch, and continuous improvement

• Consistent in using qualitative and quantitative insights to define strategy, goals and roadmap

• Comfortable taking decisions and moving forward to learn fast when data or research might be difficult to acquire

• Analytical and focused on solving problems elegantly but simply. You are able to analyze and break down large problems to a structured approach, with small measurable steps to achieve your goals

• Data driven. You base your decisions on facts, not opinion, and always seek to validate any hypothesis both before and after implementation

• Experienced working on a product at scale, with an international footprint

• Strong communication and presentation skills with the help of insight and data

• Resilient and able to deal with uncertainty and constant change

• Fluent in English

What we offer

• Diverse and internationally distributed team : joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.

• Open communication, regular feedback : as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.

• Hybrid work, flexible hours : we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration.

• Regular in-person team events : we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.

• Monthly full-day hacking sessions : every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.

• 30 days of annual leave : we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.

• Competitive benefits : just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.

If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!

We are an equal opportunity employer

You are welcome at DeepL for who you are—we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.

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