At a Glance
- Tasks: Lead immigration services and manage workforce planning across EMEA regions.
- Company: Join Deel, a fast-growing SaaS company transforming global work opportunities.
- Benefits: Competitive salary, stock options, remote work flexibility, and inclusive perks.
- Other info: Diverse culture with continuous learning and growth opportunities.
- Why this job: Make a real impact in global mobility while advancing your career in a dynamic environment.
- Qualifications: 8+ years in immigration with strong project management and team leadership skills.
The predicted salary is between 63000 - 77000 £ per year.
Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.
As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We’re not just building software; we’re creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy.
Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you’ll tackle complex challenges that impact millions of people’s working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you’ll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.
Responsibilities
- Overseeing capacity planning and workforce management across multiple regions ensuring accurate forecasting and alignment.
- Provide detailed and accurate reporting to the Director and Operations Manager on regional performance, workforce management, and capacity planning.
- Monitoring and ensuring the achievement of regional goals and KPIs.
- Conducting regular performance reviews and providing feedback to Immigration Consultants.
- Address and resolve complex escalated employee and client complaints, ensuring positive outcomes and consistent solutions.
- Assisting with compliance and risk management activities related to day-to-day operations.
- Leading the launch of new immigration services and products, including end-to-end project management, development and updating of SOPs and operational documentation, and training and enablement of regional teams to ensure consistent, high-quality delivery.
- Develop, document, and maintain standardized SOPs for all phases of the Operation. Lead continuous training on these standards and ensure consistent execution.
- Monitor team and case performance against defined KPIs. Flag trends early, develop remediation projects and drive corrective action.
- Lead hiring for EMEA positions, including job design, interview panels, offer negotiation, and onboarding.
- Serve as the escalation point for client complaints and team conflicts. Own de-escalation, resolution, and root cause analysis to prevent recurring issues.
- Collaborate with Product and Operations leadership specific needs for AI and automation workflows. Support testing, SOP development, and team enablement for new product launches.
Qualifications
- 8+ years of immigration or global mobility experience with deep knowledge of EMEA immigration compliance (Europe essential; Africa experience a plus) combined with project management capability, process optimization, and data-driven decision-making.
- At least 2 years of experience as People Manager (nice to have experience managing remote teams).
- Fluency in English (written and spoken) and the ability to communicate effectively with regional stakeholders, partners, clients and authorities.
- Demonstrated ability to manage multiple immigration matters using structured processes, track metrics, and optimize workflows using data insights.
- Strong understanding of immigration frameworks across EMEA, including country-specific regulatory requirements and familiarity with key EMEA immigration authorities.
- Experience building or refining AI/automation workflows in legal or operations contexts will be considered competitive advantage.
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
We don’t ask about salary history. Offers are based on the role and what you bring to it.
At Deel, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs.
Regional Immigration Manager | EMEA in Moffat employer: Deel
Deel is an exceptional employer, offering a dynamic and inclusive work culture that empowers employees to thrive in a global environment. With a commitment to continuous learning and innovation, employees benefit from competitive pay, stock grant opportunities, and the flexibility of remote work, all while contributing to a mission that transforms the future of work. Join Deel to be part of a rapidly growing SaaS company where your expertise will drive meaningful impact and career advancement.
