Klarna is seeking an Accountable Lead for Workforce Management to own forecasting, staffing, and operational execution for Financial Crime Ops in the UK. You will lead the in-house WFM team, govern vendor partners, and ensure the right people with the right skills are in the right place at the right time.
This is a high-impact, data-driven leadership role across in-house and vendor operations. You will own forecasting models, staffing plans, real-time management, and cost-per-case metrics,
#J-18808-Ljbffr
Head of Workforce Management & Vendor Governance employer: Deel
Deel is an exceptional employer that champions a dynamic and inclusive work culture, offering remote engineers the opportunity to thrive in a globally distributed team of 7,000 professionals across 100 countries. With a strong focus on employee growth, competitive compensation, and unique benefits such as stock grants and flexible work arrangements, Deel empowers its workforce to make a meaningful impact while enjoying the freedom of remote work. Join us in transforming global talent connections and experience a workplace that values innovation and diversity.
