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For Companies At a Glance
- Tasks: Drive customer success by designing and delivering impactful enablement programs.
- Company: Join Deel, a leading global payroll and HR platform transforming the future of work.
- Benefits: Enjoy competitive pay, stock options, remote work flexibility, and inclusive perks.
- Why this job: Shape how teams support clients and unlock growth in a fast-paced tech environment.
- Qualifications: 3+ years in enablement or customer success with strong project management skills.
- Other info: Be part of a diverse team making a real impact on global opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Who We Are Is What We Do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.
Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you’ll tackle complex challenges that impact millions of people’s working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you’ll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.
What You’ll Do
- Customer Success Enablement Strategy: Contribute to the development, delivery, and continuous improvement of Deel’s core global Customer Success enablement programs. Translate business priorities (adoption, retention, expansion, efficiency) into structured, outcome-driven enablement programs for CS roles. Act as a thought partner to CS leadership on capability gaps, readiness needs, and skill development priorities.
- Program Design & Delivery: Design and deliver blended enablement programs, combining live remote sessions, e-learning, self-serve resources, and practical application. Partner with Subject Matter Experts, Product Enablement, and Instructional Design to create high-quality, role-specific learning experiences. Ensure programs are practical, scenario-based, and directly applicable to real client conversations and workflows.
- Adoption, Retention & Expansion Enablement: Enable CSMs to confidently drive product adoption, value realization, and renewal readiness. Partner with Product and Customer Education to reinforce best practices for ongoing client enablement. Use customer insights, CS feedback, and performance data to identify adoption or retention gaps and design targeted enablement interventions.
- Measurement & Stakeholder Management: Define program milestones and success metrics aligned to CS and GTM goals. Track KPIs and report regularly on enablement progress, outcomes, and impact. Set clear expectations with stakeholders and provide ongoing feedback and recommendations.
What You Bring
- 3+ years of relevant experience in enablement, program management, Customer Success, Sales, or a related role.
- Strong understanding of Customer Success motions, with at least 2 years of experience working in or closely with CS, Onboarding, or a revenue-impacting role.
- Experience designing and delivering enablement programs for global, distributed teams.
- Ability to translate complex product, process, or domain knowledge into clear, actionable learning.
- Excellent project management and organizational skills; able to balance multiple priorities in a fast-paced environment.
- Confident facilitator, coach, and communicator with strong presentation skills; fluent in English.
- Highly collaborative, able to build trust and influence across CS, Product, Enablement, and cross-functional teams.
- Data-informed and outcomes-focused, with experience defining and tracking enablement KPIs.
- Self-directed, proactive, and comfortable operating as a single owner with high situational awareness.
- Passion for learning, development, and helping others succeed.
- Experience working in a high-growth technology or SaaS environment.
Why This Role Matters
Customer Success is where Deel’s value is realized. In this role, you will directly shape how CSMs support clients, drive adoption, and unlock long-term growth. Your work will improve client outcomes, reduce operational friction, and ensure our Customer Success teams are confident, consistent, and prepared to deliver at scale.
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
At Deel, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
GTM Enablement Manager, Client Success employer: Deel
Contact Detail:
Deel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GTM Enablement Manager, Client Success
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Deel on LinkedIn. Ask them about their experiences and any tips they might have for your interview. Personal connections can give you insights that make you stand out.
✨Tip Number 2
Prepare for the interview by understanding Deel's mission and values. Think about how your skills align with their goals in Customer Success. Show them you’re not just looking for a job, but you want to be part of their success story!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to enablement and customer success. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace GTM Enablement Manager, Client Success
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the GTM Enablement Manager role. Highlight your relevant experience in Customer Success and enablement, and show us how you can contribute to our mission at Deel.
Showcase Your Skills: We want to see your project management and organisational skills shine through! Use specific examples from your past roles to demonstrate how you've successfully managed multiple priorities in a fast-paced environment.
Be Authentic: Let your personality come through in your application. We value collaboration and a positive attitude, so don’t hesitate to share your passion for learning and helping others succeed!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our careers page. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at Deel
✨Know Your Stuff
Before the interview, dive deep into Deel's mission and values. Understand their Customer Success model and how it aligns with their global vision. This will not only show your enthusiasm but also help you articulate how your experience can contribute to their goals.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in enablement and program management. Focus on how you've driven product adoption and client success in previous positions, as this is crucial for the GTM Enablement Manager role.
✨Ask Insightful Questions
During the interview, ask questions that demonstrate your understanding of the challenges in Customer Success. Inquire about their current enablement programs and how they measure success. This shows you're thinking critically about the role and are genuinely interested in contributing.
✨Be a Collaborative Communicator
Since this role requires working closely with various teams, emphasise your collaborative skills. Share examples of how you've built trust and influenced stakeholders in past projects. Being a confident communicator will set you apart as a candidate who can thrive in Deel's dynamic environment.
