Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. SummaryThe Senior Operations Manager will be responsible for leading and executing the administration and improvement of the systems, tools and processes that power our teams. Support automation initiatives to reduce manual processes and improve accuracy and speed. Ensure adherence to operational controls, compliance requirements, and risk management practices. Contribute to fraud prevention and regulatory alignment efforts by maintaining strong operational standards. Monitor operational performance metrics and escalate risks or gaps to leadership. Drive customer-focused process improvements to enhance turnaround times, resolution quality, and escalation handling. Expand and improve self-service options to reduce dependency on manual support. Execute operational projects and strategic initiatives in collaboration with senior leaders. KPI-driven, with experience tracking and improving performance metrics. Strong analytical skills with ability to turn data into actionable insights (SQL familiarity a plus).Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Some things you'll enjoyStock grant opportunities dependent on your role, employment status and locationAdditional perks and benefits based on your employment status and countryOptional flexible working office membership, with IWGAt Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy. For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT
Graduate Operations Manager (Permanent) employer: Deel
Deel is an exceptional employer that champions a dynamic and inclusive work culture, offering remote engineers the opportunity to thrive in a globally distributed team of 7,000 professionals across 100 countries. With a strong focus on employee growth, competitive compensation, and unique benefits such as stock grants and flexible work arrangements, Deel empowers its workforce to make a meaningful impact while enjoying the freedom of remote work. Join us in transforming global talent connections and experience a workplace that values innovation and diversity.
