At a Glance
- Tasks: Lead strategic projects and oversee governance in the Children & Education directorate.
- Company: Join a vibrant, diverse community committed to equity and inclusion.
- Benefits: Flexible working, central location, and a chance to shape future services.
- Other info: Empower a multidisciplinary team and drive cultural change.
- Why this job: Make a real impact on children's education and community well-being.
- Qualifications: Experience in leadership, governance, and building positive relationships.
The predicted salary is between 50000 - 60000 £ per year.
We connect outstanding professionals with career-defining roles that directly impact our vibrant, diverse community. We are currently seeking a visionary leader to join our Children & Education directorate in a pivotal management role. If you are a strategic thinker who champions equity, thrives in a fast-paced civic environment, and knows how to turn service feedback into continuous organizational improvement, we want to hear from you.
The Role
As the Strategy & Governance Manager, you will provide the strategic leadership and operational oversight needed to integrate our Strategy & Governance and Complaints & Feedback functions. This is a high-profile role where you will direct the overall workflow of strategic projects, corporate and Member-level governance, statutory complaints (including LGSCO enquiries), and digital content development. You will act as a trusted advisor to Heads of Service and Senior Managers, ensuring that the Children & Education directorate remains politically astute, compliant, and deeply connected to the needs of Hackney's residents.
Key Responsibilities
- Line-manage and empower a multidisciplinary team, including a Complaints & Feedback Manager, Strategy & Governance Officers, and a Web Content Manager.
- Analyse learning from complaints and feedback to inform strategic direction and quality assurance frameworks across the directorate.
- Oversee Member liaison activity, quality-assure monthly briefings, and manage the pipeline of agenda items for Council and Cabinet meetings.
- Take ownership of the Children & Education Directorate Risk Register, coordinate Business Continuity Plans, and collaborate on the Annual Governance Statement.
- Systematically collaborate across the Council network; embed trauma-informed practices; and maintain a resolute, proactive commitment to anti-racism in all policies and procedures.
About You
We are looking for an inspiring leader who balances technical expertise with excellent interpersonal skills. To thrive in this role, you should possess:
- Experience leading, motivating, and developing a team to deliver against complex strategic plans.
- Significant experience overseeing governance, corporate complaints, information requests (GDPR/FOI/SAR), and digital content.
- Experience building positive relationships with elected members and navigating the balance between political drivers and strategic priorities.
- A track record of driving cultural change, interpreting vision into delivery, and implementing automated workflow tracking systems.
- Practical experience managing budgets (up to £1M) and navigating risk assessment frameworks.
Working with the London Borough of Hackney
Hackney is a place like no other. We are proud of our diverse workforce and deeply committed to creating an inclusive environment. In this role, you will be expected to actively challenge discrimination and promote a culture of learning, growth, and self-reflection. We offer a flexible working framework to meet service demands, a central location at the Hackney Service Centre, and a genuine opportunity to shape the future of Children & Education services in London.
Strategy and Governance Officer employer: Deekay Technical Recruitment
As a Strategy and Governance Officer with the London Borough of Hackney, you will join a vibrant and diverse community dedicated to equity and continuous improvement. Our inclusive work culture fosters professional growth and empowers you to lead a multidisciplinary team while making a meaningful impact on local education services. With flexible working arrangements and a central location, this role offers a unique opportunity to shape the future of our community.
Contact Details:
Deekay Technical Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Strategy and Governance Officer
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how your skills align with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experiences and how they relate to the role of Strategy and Governance Officer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our community.
We think you need these skills to ace Strategy and Governance Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your experience aligns with the Strategy & Governance Officer role. We want to see how you can bring your unique skills to our vibrant community!
Showcase Your Leadership Skills:As a potential leader, it’s crucial to demonstrate your ability to motivate and develop teams. Share specific examples of how you've successfully led projects or initiatives in the past – we love a good success story!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences shine through without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in the Children & Education directorate.
How to prepare for a job interview at Deekay Technical Recruitment
✨Know Your Strategy Inside Out
Before the interview, dive deep into the organisation's strategic goals and recent initiatives. Be prepared to discuss how your vision aligns with their objectives, especially in relation to equity and community impact.
✨Showcase Your Leadership Style
Think about examples from your past where you've successfully led a team through complex projects. Highlight your approach to motivating and developing team members, as well as how you handle challenges in a fast-paced environment.
✨Prepare for Governance Questions
Brush up on your knowledge of governance frameworks and complaint management processes. Be ready to discuss how you've navigated these areas in previous roles, particularly in relation to statutory complaints and digital content development.
✨Demonstrate Cultural Awareness
Given the emphasis on anti-racism and inclusivity, come prepared with examples of how you've promoted diversity and challenged discrimination in your previous roles. This will show that you resonate with their values and are committed to fostering an inclusive environment.
