At a Glance
- Tasks: Oversee Tribunal caseload, manage complaints, and lead on mediation practices.
- Company: This role is within Enfield Local Authority, focusing on SEND tribunal matters.
- Benefits: Hourly rate is negotiable; indicate your desired rate when applying.
- Other info: The position requires 36 hours of work per week.
- Why this job: Join a vital role impacting children's educational outcomes through effective dispute resolution.
- Qualifications: Strong written and verbal communication skills, with a focus on accuracy and detail.
The predicted salary is between 30000 - 40000 £ per year.
Enfield (Local Authority role)
Contract role
Hourly rate negotiable - Indicate rate sought when applying
36 hours per week
SEN Tribunal, Mediation and Dispute Resolution Officer will oversee Enfield's Tribunal caseload including all pre-hearing work as well as attendance at hearings.
Accountabilities:
- Plan and organise work to ensure the delivery of those aspects of the service for which responsible. Ability to work with minimum supervision, balancing using own initiative against need to seek management guidance. Ability to work to tight statutory deadlines, be flexible in approach and have good general IT skills.
- Negotiate with outstanding written and verbal communication skills and a strong eye for accuracy and detail.
- Apply knowledge and understanding of the impact of SEND tribunals on children and young people’s educational outcomes.
- Lead on any developments in disagreement resolution/mediation/tribunal practice related to the SEND Reforms.
- Undertake/support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.
- Oversee and manage all complaints (including Ombudsmen, MP/member enquiries) in an efficient manner ensuring that all correspondence is responded to in a timely manner and responses are of the highest quality.
- Collate, process and analyse complex information.
Tribunal, Mediation & Complaints Officer in Southall employer: Deekay Technical Recruitment
Enfield Local Authority offers a contract role with a negotiable hourly rate. The team focuses on improving educational outcomes for children with SEND through effective mediation and tribunal processes.
Contact Details:
Deekay Technical Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tribunal, Mediation & Complaints Officer in Southall
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We think you need these skills to ace Tribunal, Mediation & Complaints Officer in Southall
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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How to prepare for a job interview at Deekay Technical Recruitment
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Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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