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- Tasks: Lead a team to manage repairs scheduling and ensure efficient service delivery.
- Company: Join Deekay Technical Recruitment, a dynamic company in Maidstone.
- Benefits: Full-time contract with opportunities for professional growth.
- Why this job: Make a real difference in housing services while developing your leadership skills.
- Qualifications: Experience in management and strong organisational skills required.
- Other info: Collaborative environment with a focus on innovation and improvement.
The predicted salary is between 36000 - 60000 £ per year.
Lead a team of back-office functions for the Repairs Team—out-of-hours enquiries, work in progress, invoicing, officer enquiries, contractor management, chase-ups and complex repair orders. Ensure that repairs jobs are monitored and coordinated and scheduled appropriately to maximise efficient service delivery.
Key Responsibilities
- Manage scheduling to ensure full automation while overseeing manual override functions.
- Ensure correct information and contact management for internal/external customers and suppliers aligns with policies and procedures.
- Provide analysis of workflows and service demand, monitor performance data and potential risks, and act on solutions.
- Provide administrative support for the efficient running of the repairs service—including voids, disrepair, damp and mould, invoicing, and other areas.
- Support the Operations Manager Responsive Repairs and work in close liaison with the Repairs Front Office Team Leader.
- Take responsibility for reviewing processes and systems, and support and drive any new system or process changes.
- Support the Housing Service in carrying out customer surveys regarding repairs, complaints and other areas of housing as required.
Responsive Repairs Planning Supervisor in Maidstone employer: Deekay Technical Recruitment
Contact Detail:
Deekay Technical Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Responsive Repairs Planning Supervisor in Maidstone
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in repairs or housing services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to repairs management. Think about how you’d handle scheduling conflicts or customer complaints—show them you’re the go-to person for efficient service delivery!
✨Tip Number 3
Don’t forget to showcase your analytical skills! Be ready to discuss how you’ve used data to improve workflows or manage performance in past roles. This will highlight your ability to monitor and act on service demand effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Responsive Repairs Planning Supervisor in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Responsive Repairs Planning Supervisor role. Highlight your experience in managing teams and coordinating repairs, as well as any relevant skills in scheduling and customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that relate to the key responsibilities, like managing workflows or supporting operational changes.
Showcase Your Analytical Skills: Since the role involves analysing workflows and performance data, be sure to include examples of how you've used data to drive improvements in past roles. This will show us you can handle the analytical side of things!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Deekay Technical Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of the repairs process. Familiarise yourself with scheduling, invoicing, and contractor management. Being able to discuss these topics confidently will show that you're ready to lead the team.
✨Showcase Your Analytical Skills
Be prepared to talk about how you've used data analysis in previous roles. Think of examples where you've monitored performance data or identified risks, and be ready to explain how you acted on those insights to improve service delivery.
✨Demonstrate Team Leadership
Since this role involves leading a back-office team, think of specific instances where you've successfully managed a team or project. Highlight your ability to coordinate tasks and support team members, as well as how you handle complex situations.
✨Prepare Questions
Have a few thoughtful questions ready for the interviewer. Ask about the current challenges the Repairs Team faces or how they measure success in this role. This shows your genuine interest and helps you gauge if the company is the right fit for you.