At a Glance
- Tasks: Lead a dynamic HR Casework Team, providing expert advice and managing complex cases.
- Company: Join a forward-thinking Council committed to effective people management.
- Benefits: Enjoy competitive pay, professional development, and a supportive work environment.
- Other info: Collaborative culture with opportunities for growth and impact.
- Why this job: Make a real difference in HR while developing your leadership skills.
- Qualifications: Experience in HR management and a solid understanding of employment legislation.
The predicted salary is between 40000 - 50000 € per year.
Overall Purpose of the Post: To provide timely, professional, and solution-focused HR advice and support to the Council’s Senior Management Teams, schools, and partner organisations, enabling effective people management and service delivery. To manage the day-to-day operations of the HR Casework Team, including line management responsibilities and taking the lead on complex and sensitive casework as required. To coordinate and deliver HR service priorities, balancing deadlines, competing demands, cost, and quality, while ensuring the Council’s interests are protected and its reputation upheld. To maintain and promote high performance standards across the team, supporting continuous improvement, efficiency, and value for money in service delivery. To contribute to the development and consistent application of HR policies, procedures, and processes that safeguard the Council, its employees, and service users helping to minimise risk, avoid legal challenge, and protect the organisation’s reputation.
Detailed knowledge of Employment Legislation and its application in a large and diverse workforce. Knowledge and experience of all aspects of Human Resource Management, including best practice and its application in a large and diverse workforce. Understanding of the Local Government business and its key roles. Detailed knowledge and understanding of requirements to demonstrate value for money in working practices. Possesses detailed understanding of organisational policies, employment legislation, and procedural frameworks that support consistent, fair, and legally compliant employee behaviour. Demonstrated capability to manage HR teams, resolve complex queries, and maintain high service standards in a fast-paced, customer-focused environment.
Key Responsibilities
- To manage the day to day operational requirements of the team through regular supervisions, case allocation, monitoring of workloads and measurement of KPIs.
- To provide daily leadership and direction to team members, engaging with and motivating staff and creating a culture of teamwork and creativity.
- Provide high level advice and support to team colleagues to enable the management of difficult and complex casework across both the Council and Schools for matters relating to conduct, grievance, bullying and harassment, sickness absence, performance and whistleblowing.
- Take the lead on any case learning arising from casework both within the team and across HR.
- To provide solution focused, professional advice and support direct to the Council and its customers when dealing with complex and sensitive cases, ensuring a consistent application across the Council.
- To provide specific HR support on complex and sensitive casework when allocated; advice during management investigations; supporting the preparation and presentation of cases at Formal Hearings and Appeals.
- To advise panel members at Hearings and Appeal Hearings with appropriate liaison with legal representatives to ensure up-to-date advice is provided to the panel members.
- To attend strategy meetings with other external agencies including police, health and other partners.
- To contribute to HR development by participating in working groups, discussions and negotiations, offering professional advice on HR issues.
- To plan, develop and deliver staff briefings and training on new HR policies and procedures, ensuring managers are fully informed of their roles and responsibilities in the implementation of new policies.
- To contribute to a performance management culture by ensuring the performance requirements are identified, monitored and managed through Council procedures.
- To effectively contribute to supporting the Council and Schools in responding to Employment Tribunals, Appeals and Settlement Agreements.
- To contribute to the development of appropriate policies, procedures and processes that meet local and national terms and conditions of employment and legislative requirements including supporting, when directed, key stakeholder consultation.
- To work within key performance indicators and benchmarks against external comparators and report on a regular basis to managers.
- To work effectively with a number of key stakeholders including Trade Unions, partners and external bodies to develop partnership working with positive outcomes.
- To prepare information for SMT/DMT, Clinics, JCC and other forums – internal and external to the Council as required.
- Ensure all duties and responsibilities of self and team members are discharged in accordance with the Councils constitution and all policies.
HR Casework Team Leader in London employer: Deekay Technical Recruitment
As an HR Casework Team Leader within the Council, you will thrive in a supportive and collaborative work environment that prioritises professional development and employee well-being. The Council is committed to fostering a culture of teamwork and creativity, offering opportunities for continuous improvement and career advancement while ensuring high performance standards are maintained. With a focus on delivering impactful HR solutions, you will play a vital role in shaping policies that protect both employees and the organisation, making this an excellent place for meaningful and rewarding employment.
Contact Detail:
Deekay Technical Recruitment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land HR Casework Team Leader in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in HR, especially those who work in local government. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of employment legislation and HR best practices. Think about real-life examples where you've tackled complex casework or led a team. This will show you’re not just book-smart but also have hands-on experience.
✨Tip Number 3
When you get an interview, make sure to ask insightful questions about the team dynamics and how they handle sensitive cases. This shows you’re genuinely interested and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and stand out from the crowd. Plus, it’s a great way to show you’re keen on joining our team!
We think you need these skills to ace HR Casework Team Leader in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in HR casework and leadership. We want to see how your skills align with the specific responsibilities mentioned in the job description.
Showcase Your Knowledge:Demonstrate your understanding of employment legislation and HR best practices. We’re looking for candidates who can provide solution-focused advice, so include examples of how you've done this in the past.
Highlight Team Management Skills:Since this role involves managing a team, share your experiences in leading and motivating staff. We love to see how you’ve created a positive team culture and handled complex casework effectively.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Deekay Technical Recruitment
✨Know Your HR Legislation
Make sure you brush up on your knowledge of employment legislation and how it applies in a diverse workforce. Be ready to discuss specific examples where you've successfully navigated complex HR issues, as this will show your understanding and expertise.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in managing teams and leading them through challenging situations. Think of instances where you've motivated staff or improved team performance, as this will demonstrate your capability to lead the HR Casework Team effectively.
✨Be Solution-Focused
During the interview, highlight your ability to provide solution-focused advice. Share examples of how you've resolved sensitive casework or handled grievances, showcasing your problem-solving skills and commitment to maintaining high service standards.
✨Understand the Council's Needs
Familiarise yourself with the Council's priorities and challenges. Be prepared to discuss how you can contribute to their goals, particularly in terms of balancing deadlines and ensuring value for money in service delivery. This shows that you're not just looking for a job, but are genuinely interested in supporting their mission.
