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- Tasks: Lead system improvements and enhance user experience on the iTrent platform.
- Company: Join the Government Legal Department's HR Operations Team focused on service improvement.
- Benefits: Competitive salary, professional development, and a chance to make a real impact.
- Why this job: Be at the forefront of transforming HR systems and processes for better efficiency.
- Qualifications: Experience with iTrent systems and strong HR knowledge required.
- Other info: Opportunity to work in a dynamic environment until March 2026.
The predicted salary is between 36000 - 60000 £ per year.
Background: Government Legal Department (GLD) HR Operations Team have an ambitious service improvement programme aimed at:
- Providing accurate and compliant payroll and pension services
- Processing employee changes promptly and accurately
- Providing professional and timely HR advice via Service Now and HR Helpline
- Improving user experience of digital HR platforms and increasing efficiency and self-service
We are looking for an experienced iTrent system specialist to join our team until the end of March 2026 to help implement the priority change requests that will make our use of iTrent more efficient and user-friendly and improve the quality and range of data held on the platform. They will work closely with HR colleagues across HR to understand, test and implement improvements as well as responding reactively to resolve errors and glitches as they arise.
Responsibilities:
- Lead on the design, testing, deployment, review, launch, monitor and close down of system changes
- Undertake data cleansing and data improvement to iTrent fields to maintain integrity and improvement of employee data
- Ensure system changes are maintained and data cleanse exercises are expedited at pace working closely with the MI Team, including flagging potential risks and agreeing mitigations
- Manage the rollout of new checklists as required
- Participate in weekly/monthly meetings and their role in them
- Share expertise with/support team; act as expert
Essential Experience:
- Proven experience as an iTrent System Administrator or Systems Support Role
- Deep understanding of iTrent modules—especially HR, Payroll and Learning & Development
- Ability to configure workflows, batch processes, permissions, and user roles within iTrent
- Ability to support users and provide resolutions to issues as well as escalating
- Skilled in data cleansing, conversion, and maintenance
- Experience of user acceptance testing, test scripting, and supporting system upgrades
- A strong understanding of HR and Payroll processes and policies and the need for accurate, consistent and retrievable data to support these processes
- The ability to communicate effectively and build strong working relationships with technical experts, non-technical colleagues and end-users
- A flexible mindset and willingness to support non-technical activities associated with system changes
- The ability to work on their own initiative, keep senior managers updated on progress and escalate issues where appropriate
HRIS iTRENT SYSTEM SPECIALIST in Ferndale employer: Deekay Technical Recruitment
Contact Detail:
Deekay Technical Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HRIS iTRENT SYSTEM SPECIALIST in Ferndale
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and tech fields, especially those who have experience with iTrent. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with iTrent, make sure to highlight that in conversations. Share specific examples of how you've improved systems or resolved issues in the past.
✨Tip Number 3
Don’t just apply—engage! When you find a role that fits, apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of HR processes and iTrent functionalities. Be ready to discuss how you can contribute to improving user experience and data integrity in the role.
We think you need these skills to ace HRIS iTRENT SYSTEM SPECIALIST in Ferndale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with iTrent and any relevant HR systems. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise in HR, Payroll, and Learning & Development.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the iTrent System Specialist role. Share specific examples of your past experiences that align with the responsibilities listed in the job description.
Show Off Your Problem-Solving Skills: Since the role involves resolving errors and glitches, make sure to mention any relevant experiences where you’ve successfully tackled similar challenges. We love candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Deekay Technical Recruitment
✨Know Your iTrent Inside Out
Make sure you brush up on your knowledge of the iTrent system, especially the HR, Payroll, and Learning & Development modules. Be ready to discuss specific features and how you've used them in past roles. This will show that you're not just familiar with the system but can also leverage it effectively.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've tackled issues in previous roles, particularly related to data cleansing or system errors. Highlight your approach to troubleshooting and how you’ve worked with teams to implement solutions. This will showcase your ability to handle challenges proactively.
✨Showcase Your Communication Skills
Since you'll be working closely with both technical experts and non-technical colleagues, practice explaining complex concepts in simple terms. Think of examples where you've successfully communicated with diverse teams, as this will demonstrate your ability to build strong working relationships.
✨Be Ready for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like managing a system change or dealing with user feedback. Prepare by thinking through potential scenarios and your responses, focusing on your analytical skills and flexibility in adapting to new challenges.
