Allocations Officer

Allocations Officer

Ashford Temporary 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage temporary accommodation and handle client enquiries daily.
  • Company: Join a dynamic team focused on providing safe housing solutions.
  • Benefits: Enjoy hybrid working, flexible hours, and opportunities for professional growth.
  • Why this job: Make a real impact by helping clients find suitable homes in a supportive environment.
  • Qualifications: No specific experience required; just a passion for helping others and strong organisational skills.
  • Other info: This is a temporary position with potential for future opportunities.

The predicted salary is between 28800 - 43200 £ per year.

Temporary Accommodation Allocation Officer Hybrid working however will need to access office. Responsible for the day to day management of temporary accommodation and be the first point of call for all enquiries and activities that relate to the placement of clients.

Ensure that all properties that are provided to use are matched to a suitable applicant in a timely manner with all associated paperwork/system work completed accurately and quickly. You will match clients to suitable available temporary accommodation properties by carrying out a thorough matching and suitability exercise.

You will complete the sign up process for clients and ensure that rent accounts have been set up to maximise the collection of rent and service charges. You will ensure all accommodation used is safe and suitable for our clients.

You will ensure best use of stock and work to maximise income / minimise expenditure through tight control and co-ordination of all functions that relate to placements.

Allocations Officer employer: Deekay Technical Recruitment

As a Temporary Accommodation Allocation Officer, you will thrive in a supportive and dynamic work environment that prioritises employee well-being and professional growth. Our hybrid working model offers flexibility while ensuring you have access to our collaborative office space when needed. We are committed to providing comprehensive training and development opportunities, empowering you to make a meaningful impact in the community by matching clients with safe and suitable accommodation.
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Contact Detail:

Deekay Technical Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Allocations Officer

✨Tip Number 1

Familiarise yourself with the local housing market and temporary accommodation options available in your area. Understanding the types of properties and their suitability for different clients will give you an edge during interviews.

✨Tip Number 2

Network with professionals in the housing and social services sectors. Attend local events or join online forums to connect with others who work in temporary accommodation, as they may provide valuable insights or even referrals.

✨Tip Number 3

Brush up on your customer service skills, as you'll be the first point of contact for clients. Practising how to handle enquiries and resolve issues efficiently will demonstrate your readiness for the role.

✨Tip Number 4

Research the specific policies and procedures related to temporary accommodation in your area. Being knowledgeable about local regulations and best practices will show your commitment and preparedness for the role.

We think you need these skills to ace Allocations Officer

Customer Service Skills
Attention to Detail
Time Management
Problem-Solving Skills
Communication Skills
Data Entry Accuracy
Knowledge of Housing Regulations
Organisational Skills
Negotiation Skills
Ability to Work Under Pressure
Team Collaboration
Conflict Resolution
Financial Management Skills
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of an Allocations Officer. Highlight key skills and experiences that align with the role, such as management of temporary accommodation and client matching.

Tailor Your CV: Customise your CV to reflect relevant experience in property management or client services. Emphasise any previous roles where you managed enquiries or completed paperwork accurately and quickly.

Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the importance of matching clients to suitable accommodation. Mention your ability to ensure safety and suitability of properties, as well as your skills in maximising income and minimising expenditure.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. Ensure that all information is clear and concise, reflecting your attention to detail, which is crucial for this role.

How to prepare for a job interview at Deekay Technical Recruitment

✨Understand the Role

Make sure you have a clear understanding of the Allocations Officer role. Familiarise yourself with the responsibilities, such as managing temporary accommodation and ensuring client suitability. This will help you answer questions confidently and demonstrate your knowledge.

✨Showcase Your Communication Skills

As the first point of contact for enquiries, strong communication skills are essential. Prepare examples of how you've effectively communicated with clients or colleagues in the past, especially in challenging situations. This will highlight your ability to handle inquiries professionally.

✨Highlight Your Organisational Skills

The role requires managing multiple tasks efficiently. Be ready to discuss your organisational strategies and how you prioritise tasks. You might want to share specific examples of how you've successfully managed workloads in previous positions.

✨Demonstrate Problem-Solving Abilities

You’ll need to ensure that properties are matched to suitable applicants quickly. Prepare to discuss instances where you've identified problems and implemented effective solutions, particularly in relation to client placements or resource management.

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