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- Tasks: Provide first line IT support and assist staff and volunteers at Isabel Hospice.
- Company: Join a friendly and dedicated team at Isabel Hospice.
- Benefits: Gain valuable experience, training, and insight into the hospice movement.
- Other info: Training provided until you're confident to work independently.
- Why this job: Make a difference while enhancing your IT skills in a supportive environment.
- Qualifications: Strong IT skills, positive attitude, and excellent interpersonal abilities.
We are looking for a volunteer to assist with first line IT support for all staff and volunteers in Isabel Hospice.
Key Responsibilities
- To receive, acknowledge and action IT support requests, resolving where possible and referring appropriately more complex cases.
- To ensure access to IT systems is effectively controlled.
- To support induction of users to ensure effective use of IT, telephones and other kit.
- To undertake any other duties which reasonably fall within the scope of the role.
Skills, Qualities & Experience
- Excellent IT capability, positive attitude to IT and enthusiasm to improve IT skills.
- Fully skilled in all MS office applications.
- Strong organisational skills and ability to prioritise.
- Strong interpersonal skills.
- Empathy with Hospice ethos.
Benefits to you
- Part of a friendly and dedicated team.
- Training and assistance is always at hand.
- Experience within an office environment.
- Insight into the work of the local Hospice and the Hospice movement.
Training & Additional Information
Training and support will be provided until you feel confident to work on own initiative.
IT Assistant Volunteer in Welwyn Garden City employer: DeedMob B.V
Contact Detail:
DeedMob B.V Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Assistant Volunteer in Welwyn Garden City
✨Tip Number 1
Network like a pro! Reach out to current or former volunteers at Isabel Hospice on LinkedIn or social media. They can give you the inside scoop on what it’s really like and might even put in a good word for you.
✨Tip Number 2
Show off your IT skills! When you get the chance, demonstrate your knowledge of MS Office and any other tech tools you’re familiar with. Maybe even prepare a quick demo or offer to help with a small task during your interview.
✨Tip Number 3
Be ready to chat about your passion for helping others. The ethos of the hospice is super important, so share any relevant experiences that show your empathy and commitment to supporting those in need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace IT Assistant Volunteer in Welwyn Garden City
Some tips for your application 🫡
Show Your IT Skills: Make sure to highlight your IT capabilities in your application. We want to see your enthusiasm for tech and how you can help us improve our systems. Don’t forget to mention your experience with MS Office applications!
Be Personable: Since this role involves supporting staff and volunteers, it’s important to showcase your strong interpersonal skills. We love a positive attitude, so let your personality shine through in your written application!
Tailor Your Application: Take a moment to read the job description carefully and tailor your application accordingly. We appreciate when applicants connect their experiences to the specific responsibilities and ethos of Isabel Hospice.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team!
How to prepare for a job interview at DeedMob B.V
✨Know Your IT Stuff
Brush up on your IT skills, especially with MS Office applications. Be ready to discuss your experience with first line IT support and how you've resolved issues in the past. This will show your enthusiasm and capability for the role.
✨Show Your Organisational Skills
Prepare examples of how you've managed multiple tasks or prioritised requests in previous roles. This is key for the position, so think of specific situations where you demonstrated strong organisational skills.
✨Emphasise Your Interpersonal Skills
Since you'll be working closely with staff and volunteers, highlight your strong interpersonal skills. Share stories that showcase your ability to empathise and communicate effectively, aligning with the ethos of the hospice.
✨Ask Questions
Prepare thoughtful questions about the role and the team. This shows your genuine interest in the position and helps you understand how you can contribute to the hospice's mission. Plus, it’s a great way to engage with your interviewers!