At a Glance
- Tasks: Welcome customers and help them find items in our hospice shop.
- Company: Join the Isabel Hospice family and make a difference.
- Benefits: Meet new people, learn skills, and contribute to patient care.
- Other info: Flexible hours with opportunities for personal development.
- Why this job: Make a meaningful impact while gaining valuable experience.
- Qualifications: Must be 18+, enjoy teamwork, and have good organisational skills.
Be the face of Isabel Hospice in one of our shops, welcoming customers and helping them find items to purchase!
We have two shops in our Town Centre-one in Fretherne Road and another in Stonehills.
This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.
As a Retail Assistant, you will support and assist the team in maximising the shop's income by ensuring the shop floor is fully stocked and properly merchandised, and customers are served efficiently.
We ask you to commit to at least one regular half day weekday session and session times are:
Sunday session times are 10 am 1 pm and 1 pm 4 pm.
- What you'll be doing
- Providing the highest standard of service to customers
- Keeping the shop fully stocked and ensuring items are displayed to show them at their best
- Operating tills and taking payments
- Ensuring both stock and cash security procedures are always followed
- Contributing to keeping the shop and premises clean and tidy
- Providing support and guidance to new volunteers to help them settle into their roles
- Promoting the public's understanding of the work of Isabel Hospice and the importance of raising funds through the shop
- Raising awareness of Gift Aid to our customers
- Promoting and applying the Isabel Hospice Health & Safety Policy
- Your skills and abilities
- Enjoy working in a team environment
- Enjoy working with the public
- Good organisational skills
- Demonstrate and keen to develop good customer care skills
- Security conscious
- Demonstrate and keen to develop display & merchandising skills
- Confident in handling cash
Benefits to you
- Meet new people and learn new skills
- Work with a friendly team and be part of the Isabel family
- Contribute to the provision of care to our patients
- Comprehensive induction and training
- Support with your career goals and personal development
- Opportunities to learn from long term volunteers and staff
Am I eligible to volunteer?
We ask that our volunteers are
- At least 18 years old
- Live within an easy commute to the area
- Interested in volunteering for at least 6 months, for at least 3 hours per week
All volunteers are assessed individually for the volunteer roles they are applying for.
We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.
- Maintain confidentiality in accordance with Isabel Hospice guidelines.
- Have a professional and courteous manner in accordance with Isabel Hospice policies.
- Demonstrate Isabel Hospice values
- Identify yourself as a volunteer while carrying out your duties
All appointments are at the discretion of the management team and are subject to a one month trial period for both parties.
Thank you for supporting Isabel Hospice.
Please note this is an unpaid volunteer opportunity.
Hospice Shop Volunteer: Customer Service & Merchandising in Welwyn Garden City employer: DeedMob B.V
Joining the West Herts Hospitals Charity as a committee member offers a unique opportunity to make a meaningful impact on healthcare in South and West Hertfordshire. Our collaborative work culture fosters inclusivity and innovation, empowering you to contribute to strategic decisions and fundraising initiatives that enhance patient care. With a commitment to professional growth and community engagement, this role not only allows you to support vital projects but also to develop valuable skills alongside passionate individuals dedicated to making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Hospice Shop Volunteer: Customer Service & Merchandising in Welwyn Garden City
✨Get Involved in Local Events
Check out local community events and markets where retail opportunities often pop up. Volunteering at these events not only gives you experience but also helps you make valuable connections with local retailers who might be on the lookout for enthusiastic volunteers like us.
✨Reach Out to Local Businesses
Don’t be shy! Walk into shops and ask if they need help. Many small retail stores appreciate the extra hands and are often more flexible with unofficial volunteering roles. Plus, it shows your initiative and interest directly to the business owners.
✨Join Retail Volunteer Networks
Look for local volunteer networks or organisations that specialise in retail placements. These platforms often have a solid list of volunteer opportunities tailored to the retail sector and can connect us with like-minded individuals who can share their experiences.
✨Showcase Your Passion Online
Use social media to showcase your passion for retail. Share posts about your favourite local shops or your thoughts on retail trends. It’s a great way to increase your visibility in the community and may catch the eye of potential retail opportunities—especially if you’re looking to volunteer!
We think you need these skills to ace Hospice Shop Volunteer: Customer Service & Merchandising in Welwyn Garden City
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, it's all about great customer interactions. Share any previous experience you have in customer service roles, even if it's informal, like helping out in a family shop or during school events. Highlighting a friendly attitude and a willingness to help goes a long way!
Don’t Forget to Mention Team Spirit:Retail thrives on teamwork! Make sure you mention any group activities or volunteer work where you’ve collaborated with others. This shows that you can communicate well and contribute to a positive environment, which is key for any retail role.
Craft a Warm Cover Letter:Since this is a volunteer role, your cover letter should reflect your passion for helping others and your eagerness to learn. Talk about why you want to volunteer with DeedMob B.V and how contributing aligns with your values and career goals. Make it personal!
Highlight Availability:Being flexible with your schedule can really set you apart for a volunteer position. Mention your availability clearly in your application so that DeedMob B.V knows when you can jump in and help out. They’ll appreciate your willingness to work around their needs!
How to prepare for a job interview at DeedMob B.V
✨Dress the Part
Even though it's a volunteer role, you want to show that you respect the retail environment at DeedMob B.V. Go for a smart-casual look that matches the store vibe—this shows you're ready to represent their brand effectively, and it creates a positive first impression!
✨Know the Products
Retail is all about understanding the products and services on offer. Brush up on DeedMob B.V’s key items or any seasonal promotions they might have going on. This knowledge not only helps you engage with customers but also shows your commitment to getting involved.
✨Customer Interaction Scenarios
Expect scenarios where you'll demonstrate your customer service skills. Prepare to role-play or answer questions about handling difficult customers or upselling products. Practising these interactions can help us feel more confident and show how we can positively impact the DeedMob B.V experience.
✨Passion for Retail
As a volunteer, your enthusiasm can shine through your motivation. Be ready to share why you love retail and what excites you about working with DeedMob B.V. This shows that you’re eager to learn and contribute, which is always a massive plus!
