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- Tasks: Welcome customers and help them find items in our shop.
- Company: Join Isabel Hospice, a local charity supporting patients with life-limiting conditions.
- Benefits: Meet new people, learn skills, and be part of a friendly team.
- Why this job: Make a meaningful impact while gaining valuable experience in retail.
- Qualifications: Must be at least 18 years old and commit to volunteering for 6 months.
- Other info: This is an unpaid volunteer role with flexible hours available.
Long term role · Flexible hours
59 High Street, Hoddesdon, EN11 8TQ, United Kingdom
Be the face of Isabel Hospice in one of our shops, welcoming customers and helping them find items to purchase!
We are looking for Retail Volunteers to assist us Monday-Sunday in our Hoddesdon Clearance Shop on the High Street. If you have a few hours to spare each week and would like to help out in our shop, we’d love to hear from you! This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.
As a Retail Assistant, you will support and assist the team in maximising the shop's income by ensuring the shop floor is fully stocked and properly merchandised, and customers are served efficiently. We ask you to commit to at least one regular half-day weekly session. We have the following sessions available:
- AM: 9am - 1pm
- PM: 1pm - 5pm
We are urgently looking for Volunteers to assist on Saturday and Sunday. Alternative time slots can be arranged in agreement with the Shop Manager.
What you’ll be doing:
- Providing the highest standard of service to customers
- Keeping the shop fully stocked and ensuring items are displayed to show them at their best
- Operating tills and taking payments
- Ensuring both stock and cash security procedures are always followed
- Contributing to keeping the shop and premises clean and tidy
- Providing support and guidance to new volunteers to help them settle into their roles
- Promoting the public’s understanding of the work of Isabel Hospice and the importance of raising funds through the shop
- Raising awareness of Gift Aid to our customers
- Promoting and applying the Isabel Hospice Health & Safety Policy
Your skills and abilities:
- Enjoy working in a team environment
- Enjoy working with the public
- Good organisational skills
- Demonstrate and keen to develop good customer care skills
- Security conscious
- Confident in handling cash
- Demonstrate and keen to develop display & merchandising skills
Benefits to you:
- Meet new people and learn new skills
- Work with a friendly team and be part of the Isabel family
- Contribute to the provision of care to our patients
- Comprehensive induction and training
- Support with your career goals and personal development
- Opportunities to learn from long-term volunteers and staff
Am I eligible to volunteer?
We ask that our volunteers are:
- At least 18 years old
- Live within an easy commute to the area
- Interested in volunteering for at least 6 months for at least 3 hours per week
All volunteers are assessed individually for the volunteer roles they are applying for. We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.
Maintain confidentiality in accordance with Isabel Hospice guidelines. Have a professional and courteous manner in accordance with Isabel Hospice policies. Demonstrate Isabel Hospice values. Identify yourself as a volunteer while carrying out your duties.
All appointments are at the discretion of the management team and are subject to a one-month trial period for both parties. Thank you for supporting Isabel Hospice. Please note this is an unpaid volunteer opportunity. Isabel Hospice is a local charity and each year we care for hundreds of people across eastern Hertfordshire. All our care is free and can be provided in your home, at our community hubs or our In-Patient Unit. Most of the people we care for have cancer, however, we are also increasingly caring for people with other life-limiting conditions.
See more opportunities by Isabel Hospice.
Volunteer Retail Assistant (Hoddesdon Clearance) employer: DeedMob B.V
Contact Detail:
DeedMob B.V Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Retail Assistant (Hoddesdon Clearance)
✨Tip Number 1
Familiarise yourself with Isabel Hospice's mission and values. Understanding their work will not only help you connect with the team but also allow you to communicate effectively with customers about the importance of the charity.
✨Tip Number 2
Visit the Hoddesdon Clearance Shop before applying. This will give you a feel for the environment, the types of items sold, and the customer base, which can be beneficial during any informal discussions or interviews.
✨Tip Number 3
Be prepared to discuss your availability clearly. Since they are looking for volunteers on weekends, highlighting your flexibility and commitment to specific time slots can make you a more attractive candidate.
✨Tip Number 4
Show enthusiasm for teamwork and customer service. Share any previous experiences where you've worked in a team or provided excellent customer care, as this aligns perfectly with the role's requirements.
We think you need these skills to ace Volunteer Retail Assistant (Hoddesdon Clearance)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Volunteer Retail Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for volunteering and your commitment to supporting Isabel Hospice. Share any relevant experiences that demonstrate your customer service skills and teamwork abilities.
Highlight Relevant Skills: Make sure to emphasise skills such as good organisational abilities, customer care, and cash handling in your CV. Use specific examples to illustrate how you have successfully used these skills in past roles or experiences.
Proofread Your Application: Before submitting your application, thoroughly proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important for a role involving public interaction.
How to prepare for a job interview at DeedMob B.V
✨Show Your Passion for Volunteering
Make sure to express your enthusiasm for volunteering and the mission of Isabel Hospice. Share any personal experiences or motivations that drive you to support charitable causes, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Skills
Since the role involves interacting with customers, be prepared to discuss your previous customer service experiences. Highlight how you’ve handled difficult situations or provided excellent service in the past.
✨Familiarise Yourself with the Shop's Operations
Research the operations of retail shops, especially those run by charities. Understanding how they function and the importance of fundraising can help you answer questions more effectively and show your commitment to the role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could include inquiries about the team dynamics, training opportunities, or how volunteers can make a significant impact. It shows your genuine interest in the role and the organisation.
