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- Tasks: Welcome clients, provide information, and support administrative tasks.
- Company: Join Citizens Advice, a community-focused organisation dedicated to social justice.
- Benefits: Gain valuable experience, develop skills, and make a real difference in your community.
- Why this job: This role offers a chance to help others while building your resume and networking.
- Qualifications: No specific qualifications needed, just a friendly attitude and willingness to learn.
- Other info: Commit to volunteering for at least 12 months, two half days or one full day weekly.
AL1 3JE, St Albans, Hertfordshire, England, United Kingdom
Community & family Poverty reduction Social justice
Summary
Are you interested in helping your community? Gaining new skills and experience? Are you good with people? Please get in touch to find out more about this role
Detailed description
The role involves welcoming clients, providing information and ensuring clients and visitors to the Citizens Advice are dealt with according to Citizens Advice procedures and to provide administrative support to the back office. Your availability: We ask that you can be available 46 weeks a year, volunteering on two half days (or one full day) a week for a minimum of 12 months in order to make the opportunity worthwhile for you and us.Give us a call or email and we can chat through any queries you may have.
Our service is free, confidential and open to everyone in the community. We are trained to advise on virtually any issue including: welfare benefits, money & credit, employment, consumer rights, housing, family and personal issues See more opportunities by Citizens Advice St Albans & District
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Volunteer Receptionist employer: DeedMob B.V
Contact Detail:
DeedMob B.V Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Receptionist
✨Tip Number 1
Familiarise yourself with the services offered by Citizens Advice. Understanding their mission and the types of issues they help with will not only prepare you for the role but also show your genuine interest during any conversations.
✨Tip Number 2
Network with current or former volunteers at Citizens Advice. They can provide valuable insights into the role and share their experiences, which can help you tailor your approach when discussing your interest in the position.
✨Tip Number 3
Demonstrate your people skills by volunteering in other community roles or events before applying. This experience can enhance your confidence and showcase your commitment to helping others, making you a more attractive candidate.
✨Tip Number 4
Prepare thoughtful questions to ask during your initial conversation with the organisation. This shows your enthusiasm for the role and helps you gather important information about what to expect as a Volunteer Receptionist.
We think you need these skills to ace Volunteer Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Volunteer Receptionist. Highlight your interest in community service and how your skills align with the role.
Tailor Your CV: Make sure your CV reflects relevant experience, especially any roles that involved customer service or administrative tasks. Emphasise your interpersonal skills and commitment to helping others.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for community work and your desire to contribute to Citizens Advice. Mention your availability and willingness to commit for at least 12 months.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at DeedMob B.V
✨Show Your Passion for Community Service
Make sure to express your genuine interest in helping the community during the interview. Share any previous volunteer experiences or relevant skills that demonstrate your commitment to social justice and poverty reduction.
✨Demonstrate Strong Communication Skills
As a Volunteer Receptionist, you'll be interacting with clients regularly. Highlight your ability to communicate clearly and effectively, both verbally and in writing. Consider preparing examples of how you've successfully handled difficult conversations in the past.
✨Familiarise Yourself with Citizens Advice Procedures
Before the interview, take some time to research the Citizens Advice service and its procedures. Understanding their mission and the types of issues they address will show your dedication and help you answer questions more confidently.
✨Be Ready to Discuss Your Availability
Since the role requires a commitment of two half days or one full day a week for at least 12 months, be prepared to discuss your availability. Clearly outline your schedule and how you plan to meet the volunteering requirements.
