At a Glance
- Tasks: Support families in a welcoming environment and ensure child safety during contact sessions.
- Company: A friendly, accredited charity dedicated to helping families stay connected.
- Benefits: Gain valuable experience, training opportunities, and make a real difference in children's lives.
- Other info: Flexible volunteering hours on Saturday mornings with a supportive community.
- Why this job: Join a passionate team and help children maintain vital relationships with their families.
- Qualifications: No specific qualifications required, just a caring attitude and good communication skills.
We are a friendly, accredited charity which helps families stay connected. We are looking for volunteers who have a passion for our cause.
- Shows commitment to the concept and work of Child Contact Centres.
- Possesses an ability to relate well to people non-judgementally.
- Ability to communicate effectively.
- Experience of working with children and families (desirable).
- Some knowledge of issues affecting separating families (desirable).
- Demonstrates the following qualities:
- firmness
- reliability
- a sense of humour
Key tasks:
- Be a reliable volunteer – let the Co-ordinator or team leader know if you are not able to attend. Arrive promptly and prioritise setting up the room and the briefing session.
- Be a team player – take your part in the tasks of the morning, look out for any issues and act on them or bring them to the attention of the team leader.
- Help to create a welcoming, warm, safe and friendly atmosphere.
- Be alert to any signs of distress or trouble and act promptly – referring to the team leader if necessary.
- Remain neutral to any issues raised by the parties present.
- Ensure that all family information remains confidential, either written or discussed within the contact visit.
- Be self-aware and alert to your own emotional and other needs – use the debriefing session to talk through the issues of the morning and seek further help from a management group member if required.
Team member:
- Attend training and volunteer meetings. If unable to attend in person complete the training online and return the certificate to the Co-ordinator promptly.
- Read and routinely refresh your knowledge of the Child Contact Centre’s and NACCC’s policies in relation to child protection, health and safety, equal opportunities, domestic violence, complaints, confidentiality and critical incidents.
About Bishop's Stortford Child Contact Centre:
We are a community based, not for profit, child-focused charity that supports families directly impacted by separation or divorce. We believe that every child has a right to build a relationship with both parents and other family members when families live apart. Their wellbeing – now and for their futures is at the heart of what we do.
We currently offer supported contact and are soon to introduce supervised contact between the child and the parent/family member they don’t usually live with in a safe, neutral, family orientated space. We are open to enquiries and referrals from parents themselves and from professionals and the courts and are accredited by The National Association of Child Contact Centres (NACCC).
Volunteer: Child Contact Centre Support & Safeguarding employer: DeedMob B.V
As a dedicated charity based in Bishop's Stortford, we pride ourselves on fostering a supportive and inclusive work culture that empowers volunteers to make a meaningful impact in the lives of families navigating separation. Our commitment to training and development ensures that every volunteer has the opportunity to grow personally and professionally while contributing to a cause that prioritises children's wellbeing. Join us in creating a warm and welcoming environment where your passion for helping others can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer: Child Contact Centre Support & Safeguarding
✨Tip Number 1
Get to know the charity's mission and values inside out. When you chat with them, show your passion for helping families stay connected. We want to see that you genuinely care about the cause!
✨Tip Number 2
Practice your communication skills! Whether it's in a casual conversation or during an interview, being able to relate to people non-judgementally is key. We love seeing volunteers who can connect with others easily.
✨Tip Number 3
Be prepared to share any relevant experiences you've had working with children and families. If you've faced challenges or learned something valuable, let us know! It shows you're ready to tackle the role head-on.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining our friendly team.
We think you need these skills to ace Volunteer: Child Contact Centre Support & Safeguarding
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping families shine through. We want to see that you genuinely care about the work we do at Child Contact Centres.
Be Yourself:Don’t be afraid to show your personality! We’re looking for volunteers who can relate to people non-judgementally, so let your sense of humour and warmth come across in your writing.
Highlight Relevant Experience:If you’ve worked with children or families before, make sure to mention it! Even if it’s just a little experience, it can really help us understand how you might fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important details about the role!
How to prepare for a job interview at DeedMob B.V
✨Know the Cause
Before your interview, take some time to really understand the mission of the charity. Familiarise yourself with the challenges faced by separating families and how Child Contact Centres help. This will show your genuine passion for the cause and make you stand out.
✨Show Your People Skills
Since this role involves working closely with children and families, be prepared to discuss your experience in this area. Think of specific examples where you've communicated effectively or resolved conflicts. Highlighting your ability to relate non-judgementally will resonate well with the interviewers.
✨Be a Team Player
Emphasise your teamwork skills during the interview. Share instances where you've collaborated successfully with others, especially in challenging situations. The charity values reliability and cooperation, so demonstrating that you can contribute positively to a team will be key.
✨Stay Calm and Collected
Interviews can be nerve-wracking, but remember to stay calm. Practice answering common questions and think about how you would handle distressing situations that may arise in the role. Showing that you can remain neutral and composed under pressure will reflect well on your suitability for the position.
