At a Glance
- Tasks: Welcome visitors, sell tickets, and promote our museum's amazing offerings.
- Company: Join the de Havilland Aircraft Museum, a hub of British aviation history.
- Benefits: Gain valuable experience, receive training, and meet new people.
- Other info: Flexible shifts available on Tuesdays, Thursdays, and Fridays.
- Why this job: Be an ambassador for aviation heritage while enjoying a dynamic, fast-paced environment.
- Qualifications: Great communication skills and a passion for customer service.
Our Volunteer Admissions Assistants help us to run the museum on a day-to-day basis, give a warm welcome to our visitors and are ambassadors for the museum. This role is dynamic and varied. You'll be multitasking throughout the day, with a mix of responsibilities including customer service, admission ticket sales, promoting Gift Aid donations, shop duties, and providing information about the Museum. If you enjoy a fast-paced environment and love engaging with people, this is the right opportunity for you.
What’s required for this volunteer position?
- Great face-to-face and telephone communication, and customer service skills.
- Confidence in working with computers (till training will be given).
- Some sales skills would be beneficial to up/cross-sell Aeroshop products and encourage Gift Aid donations.
When do we need you?
- Whole or part days (AM 10.30–13.30 or PM 13.30–17.00) Tuesday, Thursday, Friday.
Training and support
Full training will be given alongside ongoing support from staff and other volunteers as needed.
The de Havilland Aircraft Museum’s mission is to preserve and communicate the de Havilland Heritage to ensure that current and future generations of all ages will understand de Havilland’s contribution to innovative British Aviation technology. The de Havilland Aircraft Museum’s volunteers are dedicated to restoring de Havilland aircraft and artefacts. The new Sir Geoffrey de Havilland Hangar has provided additional facilities that have enabled more of our aircraft to be under cover and ensure that the restoration process can continue in all weathers as well as providing our visitors with the opportunity to enjoy practical and informative learning opportunities.
Admissions Desk Volunteer in Shenley employer: DeedMob B.V
The de Havilland Aircraft Museum offers a rewarding volunteer experience where you can engage with visitors and contribute to preserving British aviation heritage. With a supportive work culture, comprehensive training, and opportunities for personal growth, you'll be part of a passionate team dedicated to making a meaningful impact in the community. Located in a dynamic environment, this role allows you to develop valuable skills while enjoying the camaraderie of fellow volunteers and staff.
StudySmarter Expert Advice🤫
We think this is how you could land Admissions Desk Volunteer in Shenley
✨Tip Number 1
Get to know the museum! Before your interview, take some time to visit the de Havilland Aircraft Museum. Familiarising yourself with the exhibits and the mission will not only impress the team but also help you engage more naturally with visitors.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with people, try role-playing different scenarios with friends or family. This will boost your confidence and prepare you for those face-to-face interactions.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure to express your passion for aviation and the museum's mission. A genuine interest can set you apart from other candidates.
✨Tip Number 4
Be flexible with your availability! The museum needs volunteers on specific days, so being open to different shifts can increase your chances of landing the role. Plus, it shows you're committed to helping out!
We think you need these skills to ace Admissions Desk Volunteer in Shenley
Some tips for your application 🫡
Show Your Passion:Let us know why you're excited about volunteering at the museum! Share your love for aviation or museums in your application. A personal touch can really make you stand out.
Highlight Relevant Skills:Make sure to mention any customer service experience or sales skills you have. We want to see how you can contribute to our team and help enhance the visitor experience.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Admissions Desk role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you quickly.
How to prepare for a job interview at DeedMob B.V
✨Know the Museum Inside Out
Before your interview, take some time to research the de Havilland Aircraft Museum. Familiarise yourself with its history, key exhibits, and current projects. This will not only show your enthusiasm but also help you answer questions about the museum confidently.
✨Show Off Your People Skills
Since this role is all about engaging with visitors, be prepared to demonstrate your customer service skills. Think of examples from past experiences where you've successfully interacted with customers or handled difficult situations. This will highlight your ability to thrive in a fast-paced environment.
✨Practice Your Sales Pitch
Even if you don’t have extensive sales experience, think about how you can promote Gift Aid donations and Aeroshop products. Prepare a short pitch that showcases your ability to encourage visitors to support the museum while making their experience enjoyable.
✨Be Ready for Multitasking Questions
Given the dynamic nature of the role, expect questions about how you handle multiple tasks at once. Prepare examples that illustrate your organisational skills and ability to prioritise effectively, especially in busy situations.
