At a Glance
- Tasks: Welcome customers, promote Gift Aid, and assist with shop operations.
- Company: A compassionate charity dedicated to providing high-quality nursing care.
- Benefits: Gain retail experience, meet new people, and receive full training.
- Why this job: Make a real difference in people's lives while supporting hospice care.
- Qualifications: Positive attitude, good communication skills, and a willingness to learn.
- Other info: Flexible hours with a friendly team environment.
Overview
Our volunteers are the heartbeat of our shops, playing a vital role in their day-to-day operation. We are deeply grateful for the time, energy, and dedication you bring to our charity. The income from our shops supports our mission to provide high-quality nursing care to patients, at home or in our Hospice, and to care for their families and friends physically, emotionally, and compassionately.
As a shop volunteer, you’ll be part of a supportive team that helps make a real difference in people’s lives.
Responsibilities
- Offer a warm welcome and provide friendly, helpful service to our customers.
- Explain and promote Gift Aid to donors, and thank them for their generosity.
- Help raise awareness of the Hospice\’s work by promoting fundraising events and activities.
- Assist with sorting, steaming, hanging, and displaying donated items following the shop manager’s guidance.
- Operate the till confidently and handle cash transactions accurately.
Skills and Qualities We Value
- Honest, respectful, and trustworthy.
- Positive, enthusiastic, and eager to learn.
- Confident in communication and basic numeracy.
- Creative in presenting shop displays to encourage sales.
- Reliable, flexible, and able to work independently or as part of a team.
- Enjoy meeting new people and providing great customer service.
Training & Support
- Full training and ongoing support provided.
- Access to relevant training such as Health & Safety, Fire Safety, and Equality & Diversity.
- Learn new skills and gain retail experience.
- Meet new people and become part of a friendly team.
- Feel proud knowing your time helps support Hospice care.
Dress Code
- Smart-casual, clean, and presentable attire with comfortable shoes.
- A volunteer badge will be provided and must be worn while on duty.
Availability
Time and availability can be discussed with the Shop Manager. Ideally, we ask for a commitment of four hours per week (e.g., 9am–1pm or 1pm–5pm), but we are happy to be flexible wherever possible.
Thank You
By volunteering with us, you are directly helping to improve the lives of our patients and their loved ones. We truly appreciate your time and support.
Getting there
126 High St, Hoddesdon EN11 8HD, UK
#J-18808-Ljbffr
Retail Volunteer - Hoddesdon employer: DeedMob B.V
Contact Detail:
DeedMob B.V Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Volunteer - Hoddesdon
✨Tip Number 1
Get to know the charity's mission and values before your interview. This will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! Think about how you would welcome customers and handle their queries. A friendly attitude goes a long way in retail.
✨Tip Number 3
Be ready to share your ideas for shop displays or fundraising events. Showing your creativity can set you apart and demonstrate your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Retail Volunteer - Hoddesdon
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for helping others and why you’re excited about volunteering with us.
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant skills or experiences you have. Whether it’s customer service or teamwork, show us how you fit into our mission and values!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your points quickly and makes a great impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at DeedMob B.V
✨Know the Mission
Before your interview, take some time to understand the charity's mission and how the retail shop supports it. Being able to articulate why you want to volunteer and how you can contribute will show your genuine interest and commitment.
✨Showcase Your People Skills
As a retail volunteer, you'll be interacting with customers and donors regularly. Prepare examples of past experiences where you've provided excellent customer service or worked well in a team. This will demonstrate your positive attitude and eagerness to help.
✨Dress Smart-Casual
Make sure to dress appropriately for the interview. A smart-casual outfit shows that you respect the opportunity and understand the dress code for the role. Comfortable shoes are also a must, as you may be on your feet during the interview.
✨Ask Questions
Prepare a few questions to ask the interviewer about the role and the team. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you. Questions about training opportunities or team dynamics can be particularly insightful.