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- Tasks: Welcome families and provide information about our services at Family Centres.
- Company: Join a community-focused organisation with 135 years of service in Hertfordshire.
- Benefits: Flexible hours, training opportunities, and access to social events.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Friendly, organised, and able to work well in a team.
- Other info: Ongoing support and training provided to help you succeed.
The predicted salary is between 11 - 16 £ per hour.
Our organisation offers a diverse range of services, programmes and initiatives in order to support our local communities to belong, contribute and thrive. We deliver a range of programmes and services that tackle the issues facing local people such as homelessness, family support and wellbeing. We offer opportunities for young people, from apprenticeships to work experience and childcare to youth clubs. We work with all ages, faiths and backgrounds, as part of a global network of 14,000 YMCAs. We have served the communities in Hertfordshire for 135 years and we reach thousands of people each day.
Role details – As a Family Centre Meet and Greet Assistant you will be the first point of contact for families at our centres, providing information about our service and encouraging families to sign up.
- Role based in Family Centres across Hertsmere
- 2-3 hours per week
- Family Centres include; PB1, The Reddings & Furzefield.
Responsibilities:
- Welcome families to the Family Centre in a friendly and professional manner.
- Provide information about the service to families which is appropriate to the age(s) and needs of their child(ren).
- Support the preparation of publicity materials and information displays.
- Signpost visitors to the appropriate staff member for further support.
- Uphold safeguarding, confidentiality, and health & safety policies at all times.
Skills and experience:
- Friendly, welcoming, and professional manner.
- Good organisational and communication skills.
- Reliable, punctual, and able to work as part of a team.
- Respectful of confidentiality and sensitive information.
- Understanding of diversity and inclusive practice.
Training and support:
- A full induction to the service and specific site will be provided.
- Requirement to undertake One YMCA online training courses.
- To understand and implement One YMCA's policies.
- Ongoing support and regular 1:1 meetings.
- Access to organisational events throughout the year including Socials, Conferences and Training opportunities.
Hertsmere Meet and Greet Assistant in London employer: DeedMob B.V
Contact Detail:
DeedMob B.V Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hertsmere Meet and Greet Assistant in London
✨Tip Number 1
Get to know the organisation! Research One YMCA and its values. This will help you connect with the team during your meet and greet, showing that you're genuinely interested in their mission.
✨Tip Number 2
Practice your welcoming skills! Role-play with a friend or family member to get comfortable greeting families and providing information. The more relaxed you are, the better you'll connect with visitors.
✨Tip Number 3
Be proactive! When you’re at the Family Centre, don’t just wait for families to approach you. Take the initiative to engage with them and offer assistance, making them feel valued from the get-go.
✨Tip Number 4
Don’t forget to follow up! After your meet and greet, send a thank-you message to the team or individuals you interacted with. It shows appreciation and keeps you on their radar for future opportunities.
We think you need these skills to ace Hertsmere Meet and Greet Assistant in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your experiences align with our mission.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the specific requirements of the Meet and Greet Assistant role. Mention any relevant experience you have in customer service or working with families.
Keep It Clear and Concise: We appreciate a well-structured application that gets straight to the point. Use clear language and avoid jargon. Remember, we’re looking for clarity in your communication skills!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DeedMob B.V
✨Know the Organisation
Before your interview, take some time to research the organisation. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their community-focused initiatives.
✨Showcase Your People Skills
As a Meet and Greet Assistant, you'll be the first point of contact for families. Be prepared to demonstrate your friendly and welcoming manner during the interview. Share examples from your past experiences where you've successfully interacted with diverse groups or handled sensitive situations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and communication skills. Think about how you would handle various situations, such as a family needing extra support or a child with specific needs. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Emphasise Teamwork and Reliability
Highlight your ability to work as part of a team and your reliability. Share instances where you've collaborated with others to achieve a common goal or where your punctuality and dependability made a difference. This aligns well with the role's requirements and shows you're a good fit for their team.
