At a Glance
- Tasks: Design user-friendly web and mobile experiences to help those affected by back pain.
- Company: Join BackCare, the UK's leading charity focused on spinal health.
- Benefits: Gain valuable experience, creative freedom, and professional development opportunities.
- Other info: Flexible remote work options available; collaborate with a supportive team.
- Why this job: Make a real difference in people's lives while building your design portfolio.
- Qualifications: Experience with UX/UI design tools and a passion for user-centred design.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a creative and user‑focused UX/UI Designer to lead the design of our web and mobile experiences. BackCare is the UK’s national charity dedicated to improving spinal health and supporting everyone affected by back pain. Back pain is one of the world’s leading causes of disability. Around half of all adults experience it in any given month, and it is estimated that 80% of people will be affected during their lifetime. In the UK alone, back pain accounts for over 12 million lost working days each year, alongside significant pain, reduced mobility, and emotional strain. Its impact reaches into every part of daily life—work, family, independence, and overall wellbeing. BackCare exists to change that. Through education, research, and advocacy, the charity works to reduce the burden of back pain and help people live healthier, more comfortable lives.
You could be part of that change—as a volunteer helping us by using your UX/UI skills to maximise the usability of our new App and Web based offerings by creating an intuitive and accessible experience for a wide audience which includes both those directly living with low back pain (LBP) and healthcare professionals alike. One of the publications you will be working on is our Handling of People—used in both emergency and non‑emergency healthcare settings.
About the Role
You will shape how users interact with our digital products by producing intuitive layouts, engaging visuals, and seamless user journeys. You could be at the beginning of your career, or retired. For anyone starting out we can offer:
- An opportunity to shape the look and feel of key digital products for your portfolio
- Experience working with a supportive IT team to bring your designs to life
- Creative autonomy within a collaborative environment
- Professional development and training opportunities
For those at the height of their career or retired we can simply offer:
- An opportunity to give back and help to produce tools that will go on to assist those living with low back pain (LBP) on a global scale (all of our work will be translated into different languages, where appropriate)
You will work closely with our CEO and pro bono IT/development team, who will translate your designs into fully functioning applications. Your focus is on concept, experience, and design quality—not coding.
Key Responsibilities
- UI design: including typography, colour, layout, and component styling
- Creating and maintaining a design system for consistent brand experience
- Preparing clear design specifications for the IT team to implement
- Collaborating with developers to ensure accurate translation of designs
- Ensuring all designs meet accessibility standards (WCAG)
- Conducting usability testing and iterating based on feedback
Role
You will lead the visual and interaction design of our web and mobile experiences focused on:
- User research—to understand user needs (you will be provided with both patients and healthcare professionals to assist with this area)
- Wireframing and user‑flow creation for web and mobile journeys to create polished interface designs
- Prototyping interactive screens to demonstrate functionality and flow, interactions, and screen transitions.
Required Skills & Experience
- UX Principles and human‑centred design methodology
- UI Tools such as Figma, Adobe XD, or Sketch
- Responsive Design for mobile, tablet, and desktop
- Information Architecture and user‑flow mapping
- Ability to communicate design decisions clearly to non‑design stakeholders
- Experience working in cross‑functional teams (design + IT/development)
- Basic HTML/CSS understanding to support smoother handover
- Experience with design systems or component‑based design
- Familiarity with agile workflows
- Knowledge of analytics tools to inform design decisions
What Success Looks Like
- Intuitive, visually consistent user experiences
- Designs that translate cleanly into development
- Accessible, inclusive interfaces that meet modern standards
Ideal Candidate
You are a visual thinker who enjoys solving problems through design. You are confident turning ideas into polished user experiences and thrive when collaborating with developers to bring concepts into reality. Whilst we would like someone to work on this project from our office in Hitchin we also appreciate that it could be a largely remote project.
For further information about how you could be part of the change, please contact: Denice Logan Rose.
UX/UI Designer (Web and App) in Hitchin employer: DeedMob B.V
Joining the West Herts Hospitals Charity as a committee member offers a unique opportunity to make a meaningful impact on healthcare in South and West Hertfordshire. Our collaborative work culture fosters inclusivity and innovation, empowering you to contribute to strategic decisions and fundraising initiatives that enhance patient care. With a commitment to professional growth and community engagement, this role not only allows you to support vital projects but also to develop valuable skills alongside passionate individuals dedicated to making a difference.
