At a Glance
- Tasks: Support families by creating a safe and welcoming environment at our Child Contact Centre.
- Company: Friendly accredited charity dedicated to helping families stay connected.
- Benefits: Gain valuable experience, training opportunities, and make a real difference in people's lives.
- Other info: Flexible volunteering hours on Saturday mornings with a supportive team.
- Why this job: Join a passionate team and help families navigate challenging times with compassion.
- Qualifications: No specific qualifications needed, just a caring attitude and willingness to learn.
We are a friendly accredited charity helping families stay connected and we look for volunteers passionate about our cause.
Key Responsibilities
- Show commitment to the concept and work of Child Contact Centres.
- Possess an ability to relate well to people non-judgementally.
- Communicate effectively.
- Experience of working with children and families (desirable).
- Some knowledge of issues affecting separating families (desirable).
- Demonstrate firmness, reliability, a sense of humour.
Key Tasks
- Be a reliable volunteer; inform the Co‑ordinator or team leader if you cannot attend.
- Arrive promptly and prioritize setting up the room and briefing session.
- Be a team player; take your part in the tasks of the morning, look out for any issues and act on them or bring them to the attention of the team leader.
- Help to create a welcoming, warm, safe and friendly atmosphere.
- Be alert to any signs of distress or trouble and act promptly – referring to the team leader if necessary.
- Remain neutral to any issues raised by the parties present.
- Ensure that all family information remains confidential, either written or discussed within the contact visit.
- Be self‑aware and alert to your own emotional and other needs – use the debriefing session to talk through the issues of the morning and seek further help from a management group member if required.
Team member
- Attend training and volunteer meetings.
- If unable to attend in person complete the training online and return the certificate to the Co‑ordinator promptly.
- Read and routinely refresh your knowledge of the Child Contact Centre’s and NACCC’s policies in relation to child protection, health and safety, equal opportunities, domestic violence, complaints, confidentiality and critical incidents.
Child contact centre volunteer employer: DeedMob B.V
As a dedicated charity focused on helping families stay connected, we offer a supportive and inclusive environment for our volunteers. Our work culture is built on compassion and teamwork, providing ample opportunities for personal growth and development through training and debriefing sessions. Volunteering with us not only allows you to make a meaningful impact in the lives of children and families but also fosters a sense of community and belonging in a warm and welcoming atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Child contact centre volunteer
✨Tip Number 1
Get to know the charity's mission and values inside out. When you chat with us, show your passion for helping families stay connected. It’ll make a huge difference in how we see you as a potential volunteer!
✨Tip Number 2
Practice your communication skills! We want to see how well you can relate to people non-judgementally. Try role-playing scenarios with friends or family to get comfortable with different situations you might encounter.
✨Tip Number 3
Be ready to share any relevant experiences you have working with children and families. If you’ve got stories that highlight your reliability and sense of humour, bring them to the table – we love hearing about real-life examples!
✨Tip Number 4
Don’t forget to check out our website for any upcoming training sessions or volunteer meetings. Staying updated shows your commitment and helps you prepare for the role. Plus, it’s a great way to connect with other volunteers!
We think you need these skills to ace Child contact centre volunteer
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping families shine through. We want to see your commitment to the cause and how you relate to our mission.
Be Personable:Use a friendly tone in your application. Remember, we’re looking for volunteers who can connect with people non-judgementally, so show us your ability to communicate effectively.
Highlight Relevant Experience:If you've worked with children or families before, make sure to mention it! Even if it’s just a little experience, it can really help your application stand out.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your volunteering journey.
How to prepare for a job interview at DeedMob B.V
✨Know the Cause
Before your interview, take some time to really understand the mission of the charity. Familiarise yourself with the challenges separating families face and how Child Contact Centres help. This will show your passion for the role and help you connect with the interviewers.
✨Show Your People Skills
Since this role involves working closely with families and children, be ready to share examples of how you've effectively communicated or resolved conflicts in the past. Highlight your ability to relate non-judgementally and create a welcoming atmosphere.
✨Be Reliable and Punctual
Reliability is key in this role. During the interview, emphasise your commitment to being a dependable volunteer. You might even mention specific instances where you've demonstrated this trait in previous roles or experiences.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle sensitive situations. Think about how you would respond to signs of distress or conflict during a contact visit. Practising these scenarios can help you feel more confident and articulate during the interview.
