Research & Campaigns Communications Coordinator Hertsmere Citizens Advice are now looking to fill a brand new and exciting communications role, within our research and campaigns team, based in Elstree/Bwood
To do this, you will…
Identify our achievements and impact from our data, case studies and outcomes, sharing this internally to inform the team and via our funder reports
Support with our communication to partners and internally on social policy issues and campaigns that affect our clients
Provide cover for and support the Social Media Coordinator as needed, including creating updates sharing our key messages
Adapt Citizens Advice news articles for regular columns in local magazines and other media
Contribute and help to deliver the external communications strategy(excluding social media)
Identify and interpret trends in clients’issues and suggest relevant actions, including designing relevant educational copy for social media and publications
Assist with creating external newsletters for stakeholders and clients
Assist with creating quarterly internal R&C newsletters
Contribute to training, internal communications and working well with colleagues
Ensure our R&C activity does not expose CAH to reputational risk
Help deliver the R&C plan
Help prepare quarterly and annual R&C updates
What’s in it for you? make a real difference to people’s lives
learn about a range of areas such as benefits, debt and housing, and how problems in these areas can affect clients and other residents in Hertsmere
have a positive impact on someone else’s experience of volunteering with the local Citizens Advice
meet people and build relationships with new volunteers
have a positive impact in your community and on the broader society
And we’ll reimburse expenses too!
What do you need to have? Be friendly and approachable
Be non-judgmental and respect views, values and cultures that are different to your own
The ability to commit to, and work within, the aims, principles and policies of the Citizens Advice service and the values of Citizens Advice Hertsmere
A clear understanding of social policy, how this affects our clients and what we can do to influence policymakers
Contribute to creating a positive working environment in which equality and diversity and dignity at work is upheld and staff and volunteers are empowered and motivated to do their best
Ability to communicate effectively verbally and in writing
Be able to understand complex information and explain it so that others understand it
Ability to analyse and interpret information and produce clear reports
Ability to use IT systems and packages such as MS Office and Adobe Acrobat
Ability to monitor and analyse data and statistics and to check accuracy of calculations
Ability to contribute to a team, including the ability to prioritise own workload
Commitment to undergo training in your role as required
Have the enthusiasm and desire to support and motivate others
Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
Preferably have experience using Canva and Mailchimp(though training will be provided)
Preferably have experience in creating copy and media for publication(though additional training will be provided)
How much time do you need to give? 1-2 full days a week, preferably a Wednesday or Thursday though this can be flexible.
Our volunteers come from a range of backgrounds, and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+and non-binary people.
How to apply Visit our website and click‘Apply Now’under Volunteering/Elstree
Related to Reading & Writing
Coordination
Marketing & Communications
Campaigning
Social media
Research
Poverty reduction
Community & family
Getting there We are based behind Allum Hall, which is opposite Elstree & Borehamwood train station
We provide free, confidential and impartial advice to help people with the problems they face
#J-18808-Ljbffr
To do this, you will…
Identify our achievements and impact from our data, case studies and outcomes, sharing this internally to inform the team and via our funder reports
Support with our communication to partners and internally on social policy issues and campaigns that affect our clients
Provide cover for and support the Social Media Coordinator as needed, including creating updates sharing our key messages
Adapt Citizens Advice news articles for regular columns in local magazines and other media
Contribute and help to deliver the external communications strategy(excluding social media)
Identify and interpret trends in clients’issues and suggest relevant actions, including designing relevant educational copy for social media and publications
Assist with creating external newsletters for stakeholders and clients
Assist with creating quarterly internal R&C newsletters
Contribute to training, internal communications and working well with colleagues
Ensure our R&C activity does not expose CAH to reputational risk
Help deliver the R&C plan
Help prepare quarterly and annual R&C updates
What’s in it for you? make a real difference to people’s lives
learn about a range of areas such as benefits, debt and housing, and how problems in these areas can affect clients and other residents in Hertsmere
have a positive impact on someone else’s experience of volunteering with the local Citizens Advice
meet people and build relationships with new volunteers
have a positive impact in your community and on the broader society
And we’ll reimburse expenses too!
What do you need to have? Be friendly and approachable
Be non-judgmental and respect views, values and cultures that are different to your own
The ability to commit to, and work within, the aims, principles and policies of the Citizens Advice service and the values of Citizens Advice Hertsmere
A clear understanding of social policy, how this affects our clients and what we can do to influence policymakers
Contribute to creating a positive working environment in which equality and diversity and dignity at work is upheld and staff and volunteers are empowered and motivated to do their best
Ability to communicate effectively verbally and in writing
Be able to understand complex information and explain it so that others understand it
Ability to analyse and interpret information and produce clear reports
Ability to use IT systems and packages such as MS Office and Adobe Acrobat
Ability to monitor and analyse data and statistics and to check accuracy of calculations
Ability to contribute to a team, including the ability to prioritise own workload
Commitment to undergo training in your role as required
Have the enthusiasm and desire to support and motivate others
Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
Preferably have experience using Canva and Mailchimp(though training will be provided)
Preferably have experience in creating copy and media for publication(though additional training will be provided)
How much time do you need to give? 1-2 full days a week, preferably a Wednesday or Thursday though this can be flexible.
Our volunteers come from a range of backgrounds, and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+and non-binary people.
How to apply Visit our website and click‘Apply Now’under Volunteering/Elstree
Related to Reading & Writing
Coordination
Marketing & Communications
Campaigning
Social media
Research
Poverty reduction
Community & family
Getting there We are based behind Allum Hall, which is opposite Elstree & Borehamwood train station
We provide free, confidential and impartial advice to help people with the problems they face
#J-18808-Ljbffr
Impact-Driven Campaigns & Communications Coordinator in Borehamwood employer: DeedMob B.V
Joining the West Herts Hospitals Charity as a committee member offers a unique opportunity to make a meaningful impact on healthcare in South and West Hertfordshire. Our collaborative work culture fosters inclusivity and innovation, empowering you to contribute to strategic decisions and fundraising initiatives that enhance patient care. With a commitment to professional growth and community engagement, this role not only allows you to support vital projects but also to develop valuable skills alongside passionate individuals dedicated to making a difference.
