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- Tasks: Support and coach teams to drive sales and improve store performance.
- Company: Join a dynamic team at a leading retail company.
- Benefits: Flexible working hours, competitive pay, and opportunities for growth.
- Why this job: Make a real impact by enhancing customer service and team performance.
- Qualifications: Strong leadership skills and experience in retail or merchandising.
- Other info: Temporary contract with potential for future opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Purpose of your role:
Working 37.5 hours per week, over 5 days, flexibility for weekend working and additional will be required for this role. Temporary contract until 22nd January 27.
Driver Requirement:
Access to own car is essential for this role as traveling is part of the job. This role is supporting the following postcode areas: CB, CM, CO, IP, NR and PE.
Key Objectives:
- Supporting the Regional Performance Manager to implement and maintain the appropriate operating standards and principles across the area to maximize consistency and results, always seeking to improve our service to internal and external customers.
- Supporting and coaching individuals to meet the business targets.
- To be aware of monetary budget through payroll and expenses.
- To be fully flexible and reactive to the Regional Performance Manager requests at all times.
Responsibilities of the role:
Coaching and leadership:
- To support in delivering the field Merchandising Retail strategy.
- To support in the communication of business and regional objectives to store teams.
- To identify underperforming stores, liaise with the Regional Performance Manager, and support in the plan to drive performance in the area.
- To collate and provide constructive feedback to colleagues and the senior team.
- To support compliance in the delivery of all activity - promotional and trading.
- To work with the store, Regional Performance Manager and merchandising team, building relationships, and supporting communication.
- To be highly organised through planning workload and managing time in an effective way.
- Attend team meetings when applicable, celebrate success, share best practice, and drive consistency across the area.
- Support in the development of new business opportunities.
- Support in the development of new policies, procedures, and technology.
- Support in developing a culture of teamwork, resilience, and high performance.
- Adopt a coaching style of leadership within the team.
- To be computer literate with working knowledge of Excel, Word, Power Point and all Dee Set systems.
People:
- To ensure that training, coaching and development of merchandising colleagues is delivered including D Learning.
- To work with the Regional Performance Manager and to ensure all on the job training is completed.
- To support in performance reviews of the merchandising team and identification of individuals with potential for development and growth.
- To support delivery of HR process and policies through the line.
Customer Service:
- Ensure we follow procedures and provide the support to deliver maximum on-shelf availability.
- Ensure that the merchandising proposition is delivered consistently in all stores.
- Ensuring all colleagues are aware of specific procedures and policies in line with customer's guidelines and are adhering to them.
- Ensure that the team delivers and maintains a fast, friendly and efficient service to both internal and external customers.
- Develop and maintain the image and perception of the Dee Set brand & ensure it is known both internally and externally for its exceptional service.
- Always role model exceptional customer service in store, engaging in communication with store management teams to build strong relationships.
- Support in ensuring all customer complaints are dealt with in a fast, positive and professional manner.
Regional Supervisor Cambridgeshire employer: Dee Set
Contact Detail:
Dee Set Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Supervisor Cambridgeshire
✨Tip Number 1
Network like a pro! Get out there and connect with people in your industry. Attend local events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Regional Supervisor gig!
✨Tip Number 2
Practice makes perfect! Before any interview, do some mock sessions with friends or family. Focus on key areas like coaching, leadership, and customer service. This will help you feel more confident and ready to impress the hiring team.
✨Tip Number 3
Show off your skills! When you get the chance, share examples of how you've driven sales or improved team performance in past roles. Use specific numbers or outcomes to back up your claims – it’ll make you stand out as a candidate who delivers results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search. So, go ahead and submit that application today!
We think you need these skills to ace Regional Supervisor Cambridgeshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Regional Supervisor role. Highlight your experience in coaching, leadership, and driving performance, as these are key aspects of the job. We want to see how you can bring your unique skills to our team!
Showcase Your Flexibility: Since this role requires flexibility with working hours, especially on weekends, be sure to mention your availability in your application. We appreciate candidates who are adaptable and ready to support the team whenever needed.
Demonstrate Your People Skills: This position is all about building relationships and effective coaching. Use your application to share examples of how you've successfully managed teams or improved performance in previous roles. We love seeing real-life stories that showcase your abilities!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Let’s get you on board with us at StudySmarter!
How to prepare for a job interview at Dee Set
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Regional Supervisor. Familiarise yourself with the key objectives and how they align with the company's goals. This will help you articulate how your skills and experiences can contribute to driving sales and supporting the Regional Performance Manager.
✨Showcase Your Coaching Skills
Since coaching and leadership are crucial for this role, prepare examples of how you've successfully coached teams in the past. Think about specific situations where you identified underperformance and how you helped improve it. This will demonstrate your ability to support and develop others effectively.
✨Be Ready to Discuss Flexibility
Given the need for flexibility in working hours and travel, be prepared to discuss your availability and willingness to adapt. Highlight any previous experiences where you had to be flexible and how you managed your time effectively to meet business needs.
✨Emphasise Customer Service Excellence
Customer service is a big part of this role, so come armed with examples of how you've delivered exceptional service in the past. Be ready to discuss how you handle customer complaints and ensure that your team maintains high standards of service, as this will show your commitment to the company's values.