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For Companies At a Glance
- Tasks: Lead and coach teams to drive sales and improve store performance across multiple locations.
- Company: Join a dynamic company focused on exceptional customer service and team development.
- Benefits: Flexible working hours, competitive salary, and opportunities for personal growth.
- Other info: Exciting opportunity for career advancement in a supportive environment.
- Why this job: Make a real impact by enhancing team performance and customer satisfaction.
- Qualifications: Strong leadership skills and experience in retail or merchandising.
The predicted salary is between 30000 - 40000 £ per year.
Purpose of your role
Working Hours: 37.5 hours per week, over 5 days, flexibility for weekend working will be required for this role.
Driver Requirement: Access to own car is essential for this role as traveling is part of the job. This role is covering the following postcode areas, work will be journey planned out: NN, MK, HP, LU, SG, WD, EN and AL.
Supporting Regional Performance Managers in managing the day‑to‑day activity and running of departments within stores. Building relationships, effective coaching of teams and delivering consistent operational and commercial standards. Driving sales and profitability through the performance and development of the Field Merchandising Teams.
Key Objectives
- Supporting the Regional Performance Manager to implement and maintain the appropriate operating standards and principles across the area to maximize consistency and results, always seeking to improve our service to internal and external customers.
- Supporting and coaching individuals to meet the business targets.
- To be aware of monetary budget through payroll and expenses.
- To be fully flexible and reactive to the Regional Performance Manager requests at all times.
Responsibilities of the role
- Coaching and leadership: To support in delivering the field Merchandising Retail strategy.
- To support in the communication of business and regional objectives to store teams.
- To identify underperforming stores, liaise with the Regional Performance Manager, and support in the plan to drive performance in the area.
- To collate and provide constructive feedback to colleagues and the senior team.
- To support compliance in the delivery of all activity – promotional and trading.
- To work with the store, Regional Performance Manager and merchandising team, building relationships, and supporting communication.
- To be highly organised through planning workload and managing time in an effective way.
- Attend team meetings when applicable, celebrate success, share best practice, and drive consistency across the area.
- Support in the development of new business opportunities.
- Support in the development of new policies, procedures, and technology.
- Support in developing a culture of teamwork, resilience, and high performance.
- Adopt a coaching style of leadership within the team.
- To be computer literate with working knowledge of Excel, Word, Power Point and all Dee Set systems.
People
- To ensure that training, coaching and development of merchandising colleagues is delivered including D Learning.
- To work with the Regional Performance Manager and to ensure all on‑the‑job training is completed.
- To support in performance reviews of the merchandising team and identification of individuals with potential for development and growth.
- To support delivery of HR process and policies through the line.
Customer Service
- Ensure we follow procedures and provide the support to deliver maximum on‑shelf availability.
- Ensure that the merchandising proposition is delivered consistently in all stores.
- Ensuring all colleagues are aware of specific procedures and policies in line with customers’ guidelines and are adhering to them.
- Ensure that the team delivers and maintains a fast, friendly and efficient service to both internal and external customers.
- Develop and maintain the image and perception of the Dee Set brand & ensure it is known both internally and externally for its exceptional service.
- Always role model exceptional customer service in store, engaging in communication with store management teams to build strong relationships.
- Support in ensuring all customer complaints are dealt with in a fast, positive and professional manner.
Regional Supervisor FT Leighton Buzzard employer: Dee Set Ltd
Contact Detail:
Dee Set Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Supervisor FT Leighton Buzzard
✨Tip Number 1
Network like a pro! Get out there and connect with people in your industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice makes perfect! Before any interview, do some mock interviews with friends or family. This will help you get comfortable talking about your experience and how it relates to the role of Regional Supervisor. Plus, it’s a great way to refine your answers and boost your confidence.
✨Tip Number 3
Show off your skills! When you get the chance, share examples of how you've driven sales or improved team performance in past roles. Use specific numbers and outcomes to back up your claims. This will make you stand out as someone who can deliver results.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team. So, what are you waiting for? Get that application in!
We think you need these skills to ace Regional Supervisor FT Leighton Buzzard
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Regional Supervisor role. Highlight your experience in coaching, leadership, and managing teams, as these are key aspects of the job. We want to see how your skills align with our objectives!
Showcase Your Flexibility: Since this role requires flexibility for weekend working, mention any previous experiences where you’ve adapted your schedule to meet business needs. We appreciate candidates who can be reactive and supportive to the team’s demands.
Demonstrate Your Relationship-Building Skills: In your application, share examples of how you've built strong relationships with colleagues or customers. This is crucial for the role, so we want to see your ability to connect and communicate effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Dee Set Ltd
✨Know Your Area
Familiarise yourself with the postcode areas you'll be covering, like NN, MK, and HP. This shows you’re proactive and understand the geographical scope of the role, which is crucial for a Regional Supervisor.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached teams in the past. Highlight your ability to build relationships and drive performance, as this is key to supporting the Regional Performance Manager.
✨Be Ready for Flexibility
Since flexibility is a must for this role, be prepared to discuss how you can adapt to changing schedules and demands. Share experiences where you've successfully managed unexpected challenges.
✨Demonstrate Organisational Skills
Talk about your time management strategies and how you plan workloads effectively. Being highly organised is essential for managing multiple stores and ensuring operational standards are met.