Customer Development Executive Stoke -On-Trent
Customer Development Executive Stoke -On-Trent

Customer Development Executive Stoke -On-Trent

Stoke-on-Trent Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Dee Set Ltd

At a Glance

  • Tasks: Manage and grow Unilever Ice Cream accounts while prospecting for new high-profile customers.
  • Company: Join Unilever, a leading global brand known for its innovative products and commitment to sustainability.
  • Benefits: Enjoy a competitive salary, company car, phone, tablet, and 30 days holiday.
  • Why this job: Be part of a dynamic team, develop entrepreneurial skills, and make a real impact in the market.
  • Qualifications: Experience in sales, strong communication skills, and a customer-focused attitude are essential.
  • Other info: This role covers areas like Birmingham, Coventry, and Wolverhampton, offering diverse opportunities.

The predicted salary is between 36000 - 60000 £ per year.

Purpose of the role:

You will develop & grow the Unilever Ice Cream range in the Out of Home channel with existing customers and high value prospective customers.

As the Customer Development Executive your role\’s primary focus is to territory manage a cluster of circa 250-300 independent leisure accounts, whilst prospecting for new high-profile accounts.

Define “where to play \”and “How to Win” to unlock sustainable & profitable growth using data driven decision making.

You will also own and shape your territory strategy, supported by your regional business development manager to deliver Territory & Sales Growth Targets.

You will lead and own the relationship with your local wholesaler representatives and may be asked to manage a small number of regional wholesalers.

Responsibilities of the role:

  • Work with relevant departments and teams to build improved business plans and share best practice.
  • Work closely with the RTM counterparts to deliver on common objectives in account.
  • Ensure all data is captured accurately and in full via salesforce tool.
  • Own and execute and deliver all KPIs set throughout the year.
  • High level of planning to ensure coverage is achieved monthly.
  • Prospecting high profile new customers within the territory.
  • Build strong and sustainable customer relationships.
  • Approaching everything with an entrepreneurial mindset.
  • Develop and deliver the execution plan, working closely with the customers and channel marketing team.
  • Ensure all JBPs agreed, and documents signed by customer, scanned, and stored in central location as per company process.
  • Leading contractual customer negotiations, working within Legal & Finance Framework set by your regional business development manager.
  • All Administrative tasks are completed in full and in a timely manner.

Skills & Experience required:

  • Significant working experience in a sales environment and track record of growing and developing territory/accounts.
  • Development of Joint Business Plans proposals from customer through to manager sign-off.
  • Development of new and existing customer relationships.
  • Ability to work both independently and as a team member
  • Good communication and \’people skills\’.
  • A demonstrable customer focused attitude.
  • Resilience and tenacity.
  • Strong IT skills, particularly in MS Office suite, but also able to demonstrate an ability to understand and utilise other sales systems.

What\’s in it for you?

  • Competitive Salary
  • Company Car
  • Fuel Card
  • Tablet
  • Phone
  • Incentive Scheme
  • Pension
  • Life Assurance
  • 30 days holiday
  • Healthshield Care Plan

This vacancy is covering the following Geographical Areas : Birmingham, Coventry, Wolverhampton, Stafford & Telford.

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Customer Development Executive Stoke -On-Trent employer: Dee Set Ltd

Unilever is an exceptional employer, offering a dynamic work environment where innovation and entrepreneurial spirit thrive. As a Customer Development Executive in Stoke-On-Trent, you will benefit from a competitive salary, comprehensive health plans, and generous holiday allowances, all while being part of a supportive team that prioritises personal growth and development. With a focus on building strong customer relationships and driving sustainable growth, Unilever empowers its employees to make a meaningful impact in the Out of Home channel.
Dee Set Ltd

Contact Detail:

Dee Set Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Development Executive Stoke -On-Trent

Tip Number 1

Familiarise yourself with the Unilever Ice Cream range and its competitors. Understanding the product offerings and market positioning will help you articulate how you can contribute to growing the brand in the Out of Home channel.

Tip Number 2

Network with professionals in the sales and customer development field, especially those who have experience in the food and beverage industry. Attend relevant events or join online forums to gain insights and make connections that could benefit your application.

Tip Number 3

Prepare to discuss your experience with data-driven decision making. Be ready to share specific examples of how you've used data to drive sales growth or improve customer relationships in previous roles.

Tip Number 4

Showcase your entrepreneurial mindset by thinking of innovative strategies to approach potential high-profile customers. Consider how you would tailor your pitch to meet their unique needs and how you can leverage existing relationships to facilitate introductions.

We think you need these skills to ace Customer Development Executive Stoke -On-Trent

Sales Experience
Territory Management
Customer Relationship Management
Data-Driven Decision Making
Joint Business Planning
Negotiation Skills
Communication Skills
Entrepreneurial Mindset
Planning and Organisational Skills
Resilience and Tenacity
Team Collaboration
MS Office Proficiency
Salesforce Utilisation
Problem-Solving Skills
Customer Focus

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer development. Focus on achievements that demonstrate your ability to grow accounts and develop relationships, particularly in the leisure sector.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the responsibilities outlined. Mention specific examples of how you've successfully managed territories or developed joint business plans in the past.

Highlight Data-Driven Decision Making: Since the role emphasises data-driven decision making, include examples in your application where you've used data to inform your strategies or improve sales performance. This will show your analytical skills and strategic thinking.

Showcase Your Communication Skills: Given the importance of building strong customer relationships, ensure your application reflects your communication skills. Use clear and concise language, and consider including examples of successful negotiations or collaborations you've led.

How to prepare for a job interview at Dee Set Ltd

Know Your Territory

Familiarise yourself with the Stoke-on-Trent area and the independent leisure accounts you'll be managing. Research local businesses and understand their needs, as this will help you demonstrate your knowledge during the interview.

Showcase Your Sales Experience

Prepare to discuss your previous sales roles and how you've successfully grown territories or accounts. Be ready to share specific examples of Joint Business Plans you've developed and how they led to successful outcomes.

Demonstrate Data-Driven Decision Making

Since the role emphasises data-driven strategies, be prepared to talk about how you've used data in past roles to inform your decisions. Highlight any experience with sales tools like Salesforce and how you've captured and utilised data effectively.

Emphasise Relationship Building

The ability to build strong customer relationships is crucial. Share examples of how you've developed and maintained relationships with clients in the past, and discuss your approach to leading negotiations and managing contracts.

Customer Development Executive Stoke -On-Trent
Dee Set Ltd
Location: Stoke-on-Trent
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