At a Glance
- Tasks: Manage accounts and build strong relationships with major retailers.
- Company: Join Dee Set, the UK's leading retail solutions provider.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Collaborative culture with opportunities for continuous improvement and feedback.
- Why this job: Make an impact in retail while developing your career in account management.
- Qualifications: Strong communication skills and experience in account management or retail.
The predicted salary is between 36000 - 44000 £ per year.
Account Manager
Do you have a passion for retail?
Are you looking for the next step in your career?
Are you great at building relationships and working both efficiently and creatively?
Then this could be the role for you!
Purpose of your role
- You will represent Dee Set as the UK's leading provider of end to end retail solutions.
- Establish and maintain relationships with new and existing customers.
- Ensure profitable growth of existing business and develop new business opportunities.
- Ensure that our customer's needs and expectations are always met.
Key Objectives
Key Responsibilities & Accountabilities
- Manage a portfolio of accounts with both major national retailers and their suppliers.
- Provide excellent levels of customer service at all times.
- Broker the successful transition of new business into well executed ongoing work.
- Provide recommendations for continuous process improvement in response to changing customer requirements.
- Develop new opportunities into compelling commercial business propositions to customers.
- Monitor and deliver financial KPI's including sales and profitability targets.
Responsibilities of the role
- Identify areas of opportunity to provide added value services, whether existing or new, tailored to retailer solutions.
- Develop compelling business propositions and present to customers in a persuasive and collaborative manner.
- Confirm briefs with customers and liaise with them regularly to identify current and likely future requirements.
- Ensure all customer briefs are fully invoiced and tracked from booking to invoicing, using established processes.
- Own and grow all aspects of commercials aligned to your category accounts.
- Co-operate with all internal support functions to ensure all work is completed as required to meet or exceed customer requirements.
- Identify and communicate opportunities for operational improvement and support implementation as required.
- Co-operate with line manager to identify and develop new and existing business opportunities.
- Encourage and receive feedback to strive for continuous improvement.
- Provide regular reports on status of all accounts, including performance overview, upcoming workloads/projects, actions and support requirements, other opportunities.
Skills/Experience Required
- An excellent communicator with demonstrable negotiating and influencing skills.
- A good listener, that is highly customer focused, with a consultative and collaborative account management style.
- An ability to build trust and rapport and to develop strong, lasting customer relationships.
- A can do attitude, with the drive and tenacity to complete tasks on time and to a high standard.
- An ability to understand and identify customer needs and develop practical, compelling solutions.
- A financially aware individual that is able to work to budgets and to deliver agreed performance targets.
- Preferred background working with or in major retailers or an account management background.
- Good written, Excel, oral and communication skills, capable of operating at a senior level within retailers and suppliers.
- INDMP
Account Manager - Stoke on Trent in Burntwood employer: Dee Set Careers
Acosta Europe is an exceptional employer for a 2nd Line Service Desk Engineer, offering a dynamic work environment in Stoke-On-Trent that prioritises employee growth and development. With a strong focus on collaboration and continuous improvement, employees benefit from comprehensive training opportunities and a supportive team culture that fosters innovation. The company also values work-life balance and provides competitive benefits, making it an ideal place for those seeking meaningful and rewarding careers in IT support.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Stoke on Trent in Burntwood
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager - Stoke on Trent at Dee Set Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Dee Set Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager - Stoke on Trent. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager - Stoke on Trent in Burntwood
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Dee Set Careers:When writing your cover letter, make sure to tailor your message specifically for Dee Set Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Dee Set Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Dee Set Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Dee Set Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Dee Set Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
