Senior Project Manager

Home based London or commutable to London Full Time. £Competitive + Bonus + Car Allowance

About the Company

Global Fire and Security Systems are an independent company established in Nottingham since 1999. We have grown to become market leaders in providing quality product solutions across the fire and security marketplace nationwide. Due to continued growth and market development, we are seeking to appoint a Senior Project Manager based in or commutable to London.

Job Purpose

The Senior Contracts Manager is responsible for ensuring the successful commercial, contractual, and operational delivery of all projects within their remit. This includes delivering projects on time, within scope and within budget while protecting the company’s commercial interests, managing client relationships, and driving strategic growth.

Key Accountabilities

• Deliver all projects on time, within scope, and within budget.
• Ensure compliance with commercial procedures, corporate governance and audit requirements.
• Coordinate internal teams and third‑party vendors for flawless project execution.
• Define project scope and objectives, ensuring stakeholder involvement and technical feasibility.
• Develop detailed project plans, monitor progress and manage changes, risks and performance.
• Manage client relationships to achieve high customer satisfaction, retention and repeat business.
• Ensure resource availability, allocation and effective delegation to junior team members.
• Produce and maintain comprehensive project documentation and reporting.
• Oversee subcontractor appointment, management and performance.
• Conduct financial analysis to meet budgetary objectives and adjust project constraints where necessary.
• Manage project schedules, budgets, valuations, cash collection and financial KPIs.

Strategic Responsibilities

• Define long‑term organisational commercial goals and align project delivery accordingly.
• Build, retain and expand key client relationships across all market sectors.
• Proactively identify and pursue business development opportunities.
• Lead solution development efforts to meet customer needs, coordinating with internal teams.
• Achieve revenue, margin and strategic customer targets (KPIs, SLAs).
• Promote a culture of exceptional customer delivery across all teams and field resources.

Commercial & Contract Management Responsibilities

• Prepare, negotiate and agree contract terms, mitigating identified risks.
• Provide contractual and commercial advice throughout tendering, delivery and project close‑out.
• Review and improve commercial processes to maximise margin.
• Manage and resolve claims, adjudications and contractual disputes.
• Ensure subcontract processes are administered correctly to protect the company.
• Review cost‑to‑complete forecasts, cash flow, WIP reporting and monthly commercial results.
• Approve supplier and subcontractor invoices and ensure timely valuations and payment collection.
• Build commercial awareness across project teams through mentoring, guidance and training.

Operational Responsibilities

• Support Sales and Marketing teams with customer prospecting and tender submissions.
• Support and assist in the mentoring and development of other team members.
• Build strong operational relationships with key customers and stakeholders.
• Develop reporting systems to monitor performance of field resources and project delivery.
• Ensure accurate and timely data entry within CRM and business management systems.
• Drive improvements in operational process flows and resource utilisation.
• Oversee supply chain management, procurement and project‑specific contract negotiations.

Organisation Alignment

• Work closely with Sales, Marketing, Customer Service, Finance and senior leadership to ensure aligned delivery of customer commitments.
• Engage department specialists where required to fulfil contractual obligations.
• Coordinate with director‑level stakeholders to support major accounts and strategic initiatives.

Reporting, Audit & Governance

• Complete monthly reviews of contract performance, cost forecasts and risk assessments.
• Ensure compliance with corporate governance, commercial procedures and internal audit requirements.
• Conduct audits on regional or project‑specific contracts as required.

About You – Skills, Experience & Qualifications

• Demonstrable senior experience in contract management, commercial management or project management.
• Proven ability to negotiate complex contracts and manage commercial risk.
• Strong knowledge of contractual conditions and contract law principles.
• In‑depth experience in the Fire & Security industry, including current legislation and market trends.
• Excellent communication, interpersonal and client‑facing skills.
• Strong organisational skills and ability to prioritise a demanding workload.
• Advanced problem‑solving and decision‑making capability.
• Excellent IT proficiency, including Microsoft Office 365 and relevant business/CRM systems.
• Ability to develop teams, influence stakeholders and drive commercial performance.
• Experience of contract management of JC3 and NEC contracts.
• Bachelor’s degree preferred; PMP/PRINCE2 certification advantageous.
• Ability to work under pressure and consistently meet deadlines.

Does this sound like you? We encourage you to still apply even if your past experience or qualifications don’t perfectly match everything in the job description. We believe some people, particularly from minority groups, may be less likely to apply unless they meet every single qualification. We are dedicated to building belonging, empowering our colleagues to be their true selves with a diverse, inclusive and authentic workplace. You may just be the right candidate for this role or other future roles across our business.