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- Tasks: Help clients implement healthcare solutions and support their deployment journey.
- Company: Join Dedalus, a leader in healthcare technology with a mission to improve care.
- Benefits: Full-time role with opportunities for growth and a rewarding work environment.
- Why this job: Make a real impact in healthcare while developing your skills in a dynamic team.
- Qualifications: Strong communication skills and analytical reasoning are essential.
- Other info: Be part of a diverse and inclusive culture that values innovation.
The predicted salary is between 36000 - 60000 £ per year.
As an Implementation Specialist you will be part of our highly successful deployment team with the responsibility to help clients implement and support Dedalus Healthcare solutions effectively and efficiently. You will work closely with the Project Managers to help clients follow a standard deployment methodology with specific deliverables, working within tight timescales. You will support the client in the setup and configuration of all systems, support knowledge transfer and issue management, and assist the client in validation testing and business change activities to help them get the best out of each solution offering. Working with an extended highly skilled team, you will be making a profound impact throughout the healthcare sector.
You will:
- Investigate/support all queries, issues and change requests raised by the deployment projects, peers, project managers and other workstreams regarding solution questions, business process maps, system configuration, business validation scripts, and product knowledge materials.
- Engage in all stages of the deployment project and ensure the client and deployment project teams are kept well informed, fully trained and equipped to implement our solution offerings by supporting appropriate solution workshops and training sessions.
- Provide Subject Matter Expertise (SME) to our clients and deployment project teams when product questions, issues, or changes are raised/escalated.
- On-site support and SME to clients and deployment project teams as per our standard deployment methodology.
- Assist clients and deployment project teams in their setup and configuration of local deployment environments by imparting knowledge and empowering them to lead by example.
Here’s what you’ll need to succeed:
- Strong communication skills working effectively with people at all levels with the ability to manage expectations.
- Ability to adapt information to the audience; explain difficult issues clearly, establish consensus, and attain agreement.
- Analytical reasoning to break down large problems into smaller parts to identify solutions.
Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to helping clinicians deliver better care to their served communities. Our company fosters a culture where employees are encouraged to learn and innovate, enabling and enhancing clinical cooperation and processes while making a meaningful difference for millions of people around the world. Our diversity and inclusion commitment outlines Dedalus’ approach to respect, inclusion and success for all colleagues and communities we operate in. We recognise that we have improvements to make and, on this journey, we must remain authentic and ambitious.
Implementation Specialist in Leeds employer: Dedalus
Contact Detail:
Dedalus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Dedalus on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to implementation and client support. Think about how you can showcase your communication skills and problem-solving abilities, as these are key for the Implementation Specialist role.
✨Tip Number 3
Showcase your adaptability! During interviews, share examples of how you've successfully managed tight deadlines or complex projects. This will demonstrate that you can thrive in the fast-paced environment at Dedalus.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Dedalus team.
We think you need these skills to ace Implementation Specialist in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Implementation Specialist role. Highlight your relevant experience and skills that match the job description, especially your communication and analytical abilities.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex issues in the past. We want to see your analytical reasoning in action, so don’t hold back on sharing those success stories!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Dedalus
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Implementation Specialist role. Familiarise yourself with Dedalus Healthcare solutions and the deployment methodology they use. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with different stakeholders in past projects. Think about times when you had to explain complex issues clearly or manage expectations, as these experiences will resonate well with the interviewers.
✨Demonstrate Analytical Thinking
Be ready to discuss how you approach problem-solving. Prepare a few scenarios where you broke down a large issue into manageable parts and found a solution. This will highlight your analytical reasoning skills, which are crucial for the Implementation Specialist position.
✨Engage with Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, project challenges, or the company culture at Dedalus. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.