Sales Operations Administrator in Ledston

Do you want a job with a purpose? And do you want to make healthcare safer, better and more reliable? Join our Team! Join us as a Sales Operations Administrator at Dedalus, one of the World’s leading healthcare technology companies, on our Sales Operations Team in UK to do the best work of your career and make a profound impact in providing better care for a healthier planet.

What you’ll achieve:

• Manage a portfolio of clients, dealing with requests for new business quotes, support & maintenance contract renewals and requesting invoices for services provided to those clients.
• Respond to sales enquiries and proposal approval requests in a timely manner.
• Liaise with appropriate personnel and incorporate relevant information gathered within proposal content.
• Coordinate with other functional teams as needed to create required proposal documentation.
• Assist in developing, editing, and writing original proposals and other sales-related documents.
• Ensure customer contracts are ready for accurate invoicing by generating the monthly invoicing fees within the customer record in the finance system (D365).
• Maintain all relevant applications for the management of the quotes to ensure they provide accurate data for valid reporting and to ensure all actions required are taken in a timely manner.
• Proactively follow up with client business contacts with regards to overdue invoices and/or outstanding purchase orders/signed contracts.

Here’s what you’ll need to succeed:

• Good communication skills and good interpersonal skills.
• Confident communicator, able to converse in a professional manner across all channels to all levels of stakeholders.
• You will be highly organised and efficient, with the ability to plan and prioritise your workload and adapt to changing circumstances.
• You will demonstrate the ability to work well as part of a busy team, and to maintain good working relationships with internal and external clients.
• You will have the ability to follow Work Instructions and agreed processes, but also have the self-confidence to reach out for support and manage more complex requests which may need solutions outside of the standard processes.
• You will have advanced IT skills in Microsoft Office Applications, including Word and in particular Excel as you will be inputting contractual and financial data into D365 which will be used to generate customer invoices.
• Analytical and problem-solving skills to identify discrepancies and ensure accuracy in financial reporting.
• Preferably be familiar with CRM and ERP systems, particularly Dynamics 365 (D365), for pipeline management and financial reporting.
• It would be beneficial if you have previously worked in the healthcare/public sector, although this is not essential.
• Experience of reading contracts is preferable but not essential.

Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities. Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world.

Application closing date: 15 August 2026

Our Diversity & Inclusion Commitment sets out Dedalus’ approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace.