Application Specialist (m/w/d) in Manchester

Join us as our Application Specialist at Dedalus, one of the World’s leading healthcare technology companies, in Trier, Bonn, France, Belgium, UK, Austria or 100% Home Office to do the best work of your career and make a profound impact in providing better care for a healthier planet.

Your Tasks:

• Subject matter expertise in ORBIS more specifically in the area of Medication and/or other functional areas
• Define, prioritize and follow up on serviceability requirements to the R&D teams
• Take the lead in pilot/first of type projects in cooperation with product management and local service organizations
• Create content for the ORBIS Training program
• Train and support the local service organizations
• Assist in the definition and validation of the reference db for a new country
• Guide/assist in the first deployments of a new country/region
• Assist/support on unblocking escalation sites, problem sites
• Maintain and review documentation, manuals and training material
• Continuous optimization of the processes and documentation for a service-oriented and customer-friendly delivery organization
• Drive an international community of domain experts with a clear focus on sharing knowledge, best practices and consolidation/prioritization of (service) requirements
• Close collaboration with all teams involved in the product lifecycle, such as product management, product development, sales, service, support and project management

You bring in:

• A degree in computer science or medical informatics, alternatively a completed IT-technical training and/or pharmaceutical-technical, medical or nursing training
• If possible, professional experience in one of the areas of pharmacy, ward communication, OR, anaesthesia, intensive care, nursing workstation, inpatient and/or outpatient patient administration
• Good knowledge of hospital medication processes (ordering, administration, validation, possibly insight into pharmacy processes)
• Languages: Fluent in English. Knowledge in French/German would be a plus

Nice to haves:

• You have experience in handling legal regulations, common practical and theoretical problems and best practices in a hospital or healthcare related environment
• Business process modelling knowledge is beneficial
• Commitment to teamwork and ability to foster productive working relations with internal and external groups
• Strong Leadership skills – Is accountable and takes ownership for issues escalated to the team and acts as a facilitator when required
• Excellent communication, interpersonal and customer service skills
• Excellent presentation skills

Our benefits:

• Permanent employment contract with attractive salary for long-term prospects
• Flexible working hours and working time models – balance between job and quality of life
• Home office including TicketPlusCity card from Edenred
• Flexitime model (Trier location)
• Innovative workplace with the opportunity to shape your own working environment and continuously develop your skills
• Targeted support through training and specialist further education
• Latest company cell phone with dual SIM (Android or iOS), also for private use
• Free parking
• Free drinks and weekly fruit basket
• Company pension plan and working time accounts
• Group accident insurance (also valid for accidents during leisure time)
• International health insurance for business trips
• Regular activities and social events with the team, at the location, and within the organization

Become part of our innovative team and help us shape the future!

Severely disabled applicants with equal qualifications will be given special consideration.

Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities. Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world.

Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world.

Application closing date: 16. April 2026

At Dedalus, innovation starts with inclusion. As a company driven by our Core Values, we know diversity and inclusion are key enablers for us to succeed and grow. Our international footprint connects people from across the globe and we are committed to celebrating diverse backgrounds, skills, experiences and creating an environment that reflects the many communities we reach.

‘Pursuing Diversity and Inclusion’ is one of our Core Values and a part of our ‘Dedalus DNA’, which drives us to build a respectful, diverse, and inclusive environment by recognising the unique needs, perspectives, and potential of all members of our community. Dedalus is proud to promote diversity, inclusion, equity, and equality and is committed to creating a safe and inclusive culture where we celebrate diversity in all forms and empower everyone to be the best they can be.