At a Glance
- Tasks: Provide administrative support and coordinate medical appointments in a military healthcare setting.
- Company: Join Decypher, making a direct impact on the health of service members and veterans.
- Benefits: Earn $20.00 - $23.00 per hour with competitive benefits and a supportive work environment.
- Other info: Onsite role with excellent career growth opportunities in a diverse workplace.
- Why this job: Make a meaningful difference in the lives of those who serve our country.
- Qualifications: Experience in a medical office or administrative role; BLS certification required.
Current job opportunities are posted here as they become available. Join Decypher and make a direct impact on the health and readiness of America’s service members, veterans, and their families. Since 2008 Decypher has offered healthcare industry professionals careers where their expertise is valued, and their work makes a meaningful impact. Decypher partners with the Defense Health Agency to deliver professional services, technology, and management solutions. Our mission is to provide and support quality care for our veterans, servicemembers and their families, across the United States.
Job Summary: Medical Clerk will provide comprehensive administrative and patient scheduling support in a military healthcare setting by coordinating medical appointments, maintaining accurate patient records and provider schedules, ensuring compliance with HIPAA and access-to-care standards, supporting primary and specialty care operations, and delivering professional customer service while performing a wide range of clerical and office management duties.
Required Qualifications:
- Certifications: Basic Life Support (BLS)
- Experience: At least one year working in a medical office environment (inpatient or outpatient) or at least 2 years of working in an administrative capacity that includes skills of various computer software programs to include Microsoft Word, Excel and PowerPoint.
- U.S. Citizenship is required.
Key Responsibilities:
- Coordinate and schedule primary, specialty, and subspecialty medical appointments in MHS GENESIS, including patient eligibility verification, referrals, rescheduling, and cancellations.
- Maintain accurate patient records, provider schedules, appointment templates, and medical documentation while ensuring compliance with HIPAA, TRICARE, and military healthcare regulations.
- Support Primary Care Managers (PCMs) by managing patient panels, provider templates, appointment access standards, recalls, and clinic readiness priorities to optimize patient care and provider utilization.
- Perform medical administrative support, including data entry, records management, correspondence, report preparation, and office automation using government computer systems.
- Provide professional customer service by answering office phone lines, communicating with patients and healthcare staff, coordinating follow-up care, and resolving scheduling and administrative inquiries.
More details will be provided during the interview process.
Work Environment & Schedule: Onsite, 0730-1630 CET Monday to Friday.
Physical requirements: This position requires prolonged sitting, frequent computer use, and repetitive hand movements for typing, data entry, and operating standard office equipment. The role also requires clear verbal communication, occasional standing and walking, and the ability to lift and carry light office materials (up to 10–20 pounds).
Compensation & Benefits: $20.00 - $23.00 per hour.
Decypher is an equal opportunity and affirmative action employer committed to a diverse and inclusive workforce (M/F/D/V).
Medical Clerk in Lakenheath employer: Decypher
Decypher is an exceptional employer that values the expertise of healthcare professionals, offering a unique opportunity to make a meaningful impact on the lives of service members, veterans, and their families in Lakenheath, UK. With competitive compensation of $214,000 plus benefits, including visa and relocation assistance, and educational support for children, Decypher fosters a supportive work culture that prioritises employee growth and collaboration within interdisciplinary teams. Join us to be part of a mission-driven organisation dedicated to providing quality care and enhancing the health and readiness of those who serve our country.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Clerk in Lakenheath
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Decypher.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Decypher.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Decypher, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Decypher.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Decypher.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Decypher. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Decypher. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Decypher
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Decypher’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
