At a Glance
- Tasks: Oversee daily operations, ensuring smooth product flow from manufacturers to customers.
- Company: Fast-growing health and wellness brand with a loyal customer base.
- Benefits: Competitive salary, yearly bonus, hybrid working, free products, and private healthcare.
- Other info: Opportunity for career growth in a supportive and fast-paced environment.
- Why this job: Join a dynamic team and make a real impact in a rapidly expanding brand.
- Qualifications: 4+ years in operations or supply chain, preferably in health & beauty or FMCG.
The predicted salary is between 40000 - 50000 £ per year.
We’re helping a brilliant, independent health and wellness brand find their next Operations Manager. They’ve had a fantastic few years, building a really loyal customer base online and getting their products onto the shelves of some of the UK’s biggest luxury retailers. Because they’re growing so quickly and expanding into a few new countries this year they need someone to come in and take ownership of the day to day operations. It’s a great team, very welcoming, but they work at a fast pace so they need someone who can keep up and keep things organised.
The Role
Working closely with the COO, you’ll be the person making sure everything runs smoothly behind the scenes. Your main goal is to make sure products get from the manufacturers to the customers (and retailers) exactly when they are supposed to. You’ll be the main point of contact for the warehouses and factories, spotting potential delays before they happen and finding ways to make the whole process a bit easier and more cost-effective.
What you’ll actually be doing:
- Running the Supply Chain: Managing the flow of goods from raising the initial purchase orders right through to freight and final delivery to the warehouse.
- Managing the 3PLs: Keeping a close eye on the external fulfilment partners. You’ll be making sure they hit their targets, getting orders out on time, and stepping in to sort things out if there’s a backlog.
- Stock & Demand Planning: Chatting regularly with the sales and marketing teams to figure out what’s going to sell and when. You’ll make sure there’s enough stock to meet demand without over-ordering.
- Supplier Relationships: Working with the product team and contract manufacturers to make sure new launches are produced on time and to the right standard.
- Fixing Processes: Looking honestly at how things are currently done and finding simpler, smarter ways to do them.
What we’re looking for:
- Roughly 4+ years of experience in an operations or supply chain role.
- You really need to have worked in health & beauty, cosmetics, or a similar fast-moving consumer goods (FMCG) environment before.
- Experience dealing with both e-commerce (D2C) orders and larger retail/wholesale shipments.
- You know your way around inventory management systems and ERPs (like NetSuite, Unleashed, or similar) and you're comfortable with Excel.
- You’re a practical problem solver. If a shipment is stuck at customs or a supplier is delayed, your instinct is to find a workaround rather than panic.
- Good communication skills. You need to be able to build good relationships with everyone from the warehouse team to the brand founders.
- You don't mind getting stuck in. It’s a growing company, so sometimes you have to roll your sleeves up and help out outside your exact job description.
What’s in it for you?
- A competitive basic salary and a yearly bonus based on how the company performs.
- A sensible approach to hybrid working.
- A very generous monthly allowance of free products, plus a friends and family discount.
- Private healthcare and a good pension scheme.
- The chance to make a real, visible difference in rapidly growing brand.
Operations Manager employer: Decruz Search
Join a dynamic and rapidly growing health and wellness brand as an Operations Manager, where you'll be part of a supportive team that values innovation and efficiency. With a competitive salary, hybrid working options, and generous product allowances, this role offers not just a job but a chance to make a significant impact in a thriving environment. You'll have ample opportunities for professional growth while enjoying a culture that encourages collaboration and problem-solving.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the health and wellness industry, especially those who work in operations. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your problem-solving skills! During interviews, share specific examples of how you’ve tackled challenges in supply chain management. This will demonstrate that you’re the practical problem solver they need.
✨Tip Number 3
Be ready to roll up your sleeves! The company is growing fast, so show them you’re not afraid to get involved in all aspects of operations. Highlight your flexibility and willingness to help wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in supply chain management and any relevant achievements in the health & beauty sector. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this fast-paced environment. Share specific examples of how you've solved problems in previous roles, especially in FMCG or e-commerce.
Show Off Your Communication Skills:Good communication is key in this role. In your application, give examples of how you've built relationships with teams or suppliers. We want to know how you keep everyone on the same page and tackle challenges head-on!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our awesome team at StudySmarter!
How to prepare for a job interview at Decruz Search
✨Know Your Supply Chain Inside Out
Make sure you brush up on your supply chain knowledge, especially in the health and beauty sector. Be ready to discuss specific examples of how you've managed logistics, dealt with delays, or improved processes in your previous roles.
✨Showcase Your Problem-Solving Skills
Prepare to share real-life scenarios where you've tackled operational challenges. Whether it’s a shipment stuck at customs or a supplier delay, demonstrate your ability to think on your feet and find effective solutions.
✨Communicate Like a Pro
Since good communication is key for this role, practice articulating your thoughts clearly. Think about how you would build relationships with various teams, from warehouse staff to brand founders, and be ready to share your approach.
✨Be Ready to Roll Up Your Sleeves
This company values a hands-on approach, so be prepared to discuss times when you’ve gone above and beyond your job description. Highlight your willingness to get involved in different areas to help the team succeed.
