At a Glance
- Tasks: Oversee daily operations, ensuring smooth product flow from manufacturers to customers.
- Company: Fast-growing health and wellness brand with a loyal customer base.
- Benefits: Competitive salary, yearly bonus, hybrid working, and generous product allowance.
- Other info: Opportunity for career growth and hands-on involvement in a vibrant company.
- Why this job: Join a dynamic team and make a real impact in a rapidly expanding brand.
- Qualifications: 4+ years in operations or supply chain, preferably in health & beauty or FMCG.
The predicted salary is between 40000 - 50000 € per year.
We’re helping a brilliant, independent health and wellness brand find their next Operations Manager. They’ve had a fantastic few years, building a really loyal customer base online and getting their products onto the shelves of some of the UK’s biggest luxury retailers. Because they’re growing so quickly and expanding into a few new countries this year they need someone to come in and take ownership of the day to day operations. It’s a great team, very welcoming, but they work at a fast pace so they need someone who can keep up and keep things organised.
The Role
Working closely with the COO, you’ll be the person making sure everything runs smoothly behind the scenes. Your main goal is to make sure products get from the manufacturers to the customers (and retailers) exactly when they are supposed to.
You’ll be the main point of contact for the warehouses and factories, spotting potential delays before they happen and finding ways to make the whole process a bit easier and more cost-effective.
What you’ll actually be doing:
- Running the Supply Chain: Managing the flow of goods from raising the initial purchase orders right through to freight and final delivery to the warehouse.
- Managing the 3PLs: Keeping a close eye on the external fulfilment partners. You’ll be making sure they hit their targets, getting orders out on time, and stepping in to sort things out if there’s a backlog.
- Stock & Demand Planning: Chatting regularly with the sales and marketing teams to figure out what’s going to sell and when. You’ll make sure there’s enough stock to meet demand without over-ordering.
- Supplier Relationships: Working with the product team and contract manufacturers to make sure new launches are produced on time and to the right standard.
- Fixing Processes: Looking honestly at how things are currently done and finding simpler, smarter ways to do them.
What we’re looking for:
- Roughly 4+ years of experience in an operations or supply chain role. You really need to have worked in health & beauty, cosmetics, or a similar fast-moving consumer goods (FMCG) environment before.
- Experience dealing with both e-commerce (D2C) orders and larger retail/wholesale shipments.
- You know your way around inventory management systems and ERPs (like NetSuite, Unleashed, or similar) and you're comfortable with Excel.
- You’re a practical problem solver. If a shipment is stuck at customs or a supplier is delayed, your instinct is to find a workaround rather than panic.
- Good communication skills. You need to be able to build good relationships with everyone from the warehouse team to the brand founders.
- You don't mind getting stuck in. It’s a growing company, so sometimes you have to roll your sleeves up and help out outside your exact job description.
What’s in it for you?
- A competitive basic salary and a yearly bonus based on how the company performs.
- A sensible approach to hybrid working.
- A very generous monthly allowance of free products, plus a friends and family discount.
- Private healthcare and a good pension scheme.
- The chance to make a real, visible difference in a rapidly growing brand.
Interested in this role? Register Your Interest.
Operations Manager in London employer: Decruz Search
Join a dynamic and rapidly expanding health and wellness brand as an Operations Manager, where you'll be part of a supportive team that values innovation and efficiency. With a competitive salary, generous product allowances, and a focus on employee well-being through private healthcare and a solid pension scheme, this role offers not just a job but a chance to make a significant impact in a thriving environment. Embrace the opportunity for personal growth and contribute to a brand that is making waves in the luxury retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the health and wellness industry, especially those who work in operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company’s recent achievements and challenges. Show them you’re not just another candidate; you’re genuinely interested in their growth and how you can contribute.
✨Tip Number 3
Practice your problem-solving skills! Think of real-life scenarios where you’ve tackled operational issues. Be ready to share these examples during interviews to demonstrate your practical approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in supply chain management and any relevant achievements in the health & beauty sector. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our fast-paced team. Keep it engaging and personal – we love a bit of personality!
Showcase Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've solved problems in previous roles. We’re looking for practical problem solvers who can think on their feet, so share those stories with us!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Decruz Search
✨Know Your Supply Chain Inside Out
Before the interview, brush up on your knowledge of supply chain management, especially in the health and beauty sector. Be ready to discuss specific examples from your past experience where you successfully managed logistics or resolved issues, as this will show you understand the role's demands.
✨Showcase Your Problem-Solving Skills
Prepare to share real-life scenarios where you've tackled operational challenges. Think about times when you had to find quick solutions to delays or inefficiencies. This will demonstrate your practical problem-solving abilities, which are crucial for the Operations Manager role.
✨Communicate Like a Pro
Since good communication is key in this role, practice articulating your thoughts clearly and confidently. Be prepared to explain how you've built relationships with suppliers and team members in the past, as this will highlight your interpersonal skills and ability to collaborate effectively.
✨Be Ready to Roll Up Your Sleeves
This company values hands-on involvement, so be prepared to discuss instances where you've gone above and beyond your job description. Share examples of how you've contributed to team efforts or taken initiative in challenging situations, showing that you're not afraid to get stuck in.
