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- Tasks: Lead daily operations, manage staff, and deliver top-notch customer service.
- Company: Join Decor Express Ltd, a trusted paint and decorating supplies store in London.
- Benefits: Competitive salary, bonuses, 30 days holiday, staff discounts, and private medical insurance.
- Other info: Flexible working environment with opportunities for career growth.
- Why this job: Be part of a dynamic team and make a real impact in the retail industry.
- Qualifications: Previous management experience in retail, strong leadership, and customer-focused skills.
The predicted salary is between 37000 - 39000 £ per year.
Decor Express Ltd is a paint mix and decorating supplies store located in Clapham and Richmond, South West London. Catering to both trade professionals and DIY enthusiasts, we specialize in offering high-quality building products at competitive prices. Our commitment to providing exceptional service and value has made us a trusted choice for homeowners and tradespeople alike.
We are seeking an experienced and motivated Store Manager to lead the daily operations of our busy paint and hardware store. The successful candidate will be responsible for managing staff, delivering excellent customer service, driving sales, maintaining stock levels, and ensuring the smooth running of the branch. This role is ideal for someone with previous management experience within the paint, decorating, hardware, builders' merchant, or trade retail industry.
Key Responsibilities:- Manage the day-to-day operations of the store
- Lead, motivate, and support the store team
- Deliver outstanding customer service to trade and retail customers
- Achieve sales targets and maximise store performance
- Maintain high standards of merchandising and store presentation
- Monitor stock levels and coordinate stock ordering
- Build strong relationships with suppliers and customers
- Handle customer queries and resolve complaints professionally
- Ensure health & safety procedures are followed at all times
- Support and cover other branches when required
- Oversee opening and closing procedures, cash handling, and reporting
- Previous experience in a management or supervisory role
- Experience within the paint, hardware, decorating, trade retail industry preferred
- Strong leadership and communication skills
- Good organisational and problem-solving abilities
- Customer-focused with a proactive attitude
- Ability to work in a fast-paced retail environment
- Flexible and reliable
- POS, IT and stock management skills
- Knowledge of paint products and decorating supplies
- Experience working with retail and trade customers
- Driving licence (preferred but not essential)
We offer a comprehensive benefits package including:
- Competitive salary depending on experience, from £37,000 -£39,000 per annum
- Opportunity to earn annual performance-related bonus and monthly sales target bonus
- 30 days holiday entitlement, including bank holidays
- Staff discount at Decor Express stores
- Company pension scheme
- Private medical insurance
- Flexible benefits scheme including:
- Gym membership discounts
- Free coffee vouchers
- Discounts on sportswear and lifestyle brands
We are committed to providing a supportive working environment with opportunities for long-term career development.
Location: Richmond Branch – 5–6 Lichfield Terrace, TW9 1AS. Flexibility required to cover Clapham Branch – SW11 5RH when necessary.
Retail Store Manager in Wandsworth employer: Decor Express Ltd
Contact Detail:
Decor Express Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Wandsworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in paint and decorating. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, be ready to discuss your management experience and how you've driven sales in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Visit our website regularly and apply directly to any roles that catch your eye. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for interviews by researching Decor Express Ltd. Understand our values and what makes us tick. Tailor your answers to reflect how your experience aligns with our commitment to exceptional service and quality.
We think you need these skills to ace Retail Store Manager in Wandsworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your previous management experience and any relevant skills in the paint or hardware industry. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about retail and how you can lead our team to success. Be sure to mention specific examples of your achievements in previous roles.
Show Off Your Customer Service Skills: Since delivering outstanding customer service is key for us, make sure to include examples of how you've gone above and beyond for customers in the past. We love candidates who are customer-focused and proactive!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Decor Express Ltd
✨Know Your Products
Before the interview, make sure you familiarise yourself with the range of paint and decorating supplies that Decor Express offers. Being able to discuss specific products and their benefits will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your previous management experience where you've successfully led a team or resolved conflicts. Highlighting your leadership style and how you motivate staff will demonstrate that you're the right fit for managing the store.
✨Customer Service is Key
Think of scenarios where you've delivered outstanding customer service or handled difficult situations. Be ready to share these stories, as this role requires a strong focus on customer satisfaction, and showing your proactive attitude will impress the interviewers.
✨Understand the Business
Research Decor Express and its competitors. Understanding their market position and what makes them unique will allow you to speak knowledgeably about how you can contribute to their success, especially in driving sales and maintaining high standards.