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- Tasks: Lead daily operations, manage staff, and deliver exceptional customer service.
- Company: Join Decor Express Ltd, a trusted paint and decorating supplies store.
- Benefits: Competitive salary, bonuses, 30 days holiday, and staff discounts.
- Other info: Supportive work culture with long-term career development.
- Why this job: Make an impact in a dynamic retail environment with growth opportunities.
- Qualifications: Previous management experience in retail, strong leadership, and communication skills.
The predicted salary is between 37000 - 39000 £ per year.
Decor Express Ltd is a paint mix and decorating supplies store located in Clapham and Richmond, South West London. Catering to both trade professionals and DIY enthusiasts, we specialize in offering high-quality building products at competitive prices. Our commitment to providing exceptional service and value has made us a trusted choice for homeowners and tradespeople alike.
We are seeking an experienced and motivated Store Manager to lead the daily operations of our busy paint and hardware store. The successful candidate will be responsible for managing staff, delivering excellent customer service, driving sales, maintaining stock levels, and ensuring the smooth running of the branch. This role is ideal for someone with previous management experience within the paint, decorating, hardware, builders’ merchant, or trade retail industry.
Key Responsibilities:- Manage the day-to-day operations of the store
- Lead, motivate, and support the store team
- Deliver outstanding customer service to trade and retail customers
- Achieve sales targets and maximise store performance
- Maintain high standards of merchandising and store presentation
- Monitor stock levels and coordinate stock ordering
- Build strong relationships with suppliers and customers
- Handle customer queries and resolve complaints professionally
- Ensure health & safety procedures are followed at all times
- Support and cover other branches when required
- Oversee opening and closing procedures, cash handling, and reporting
- Previous experience in a management or supervisory role
- Experience within the paint, hardware, decorating, trade retail industry preferred
- Strong leadership and communication skills
- Good organisational and problem-solving abilities
- Customer-focused with a proactive attitude
- Ability to work in a fast-paced retail environment
- Flexible and reliable
- POS, IT and stock management skills
- Knowledge of paint products and decorating supplies
- Experience working with retail and trade customers
- Driving licence (preferred but not essential)
We offer a comprehensive benefits package including:
- Competitive salary depending on experience, from £37,000 - £39,000 per annum
- Opportunity to earn annual performance-related bonus and monthly sales target bonus
- 30 days holiday entitlement, including bank holidays
- Staff discount at Decor Express stores
- Company pension scheme
- Private medical insurance
- Flexible benefits scheme including gym membership discounts, free coffee vouchers, and discounts on sportswear and lifestyle brands
We are committed to providing a supportive working environment with opportunities for long-term career development.
Location: Richmond Branch – 5–6 Lichfield Terrace, TW9 1AS. Flexibility required to cover Clapham Branch – SW11 5RH when necessary.
Retail Store Manager in London employer: Decor Express Ltd
Contact Detail:
Decor Express Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who know Decor Express. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in person! If you're nearby, pop into the Richmond or Clapham branches. Introduce yourself, express your interest in the Store Manager role, and ask about any upcoming opportunities. It’s all about making that personal connection!
✨Tip Number 3
Prepare for the interview by knowing your stuff! Brush up on your knowledge of paint products and customer service strategies. We want to see how you can lead the team and drive sales, so come ready with examples from your past experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Decor Express family. Let’s get you that Store Manager position!
We think you need these skills to ace Retail Store Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail Store Manager role. Highlight your management experience and any relevant skills in the paint or hardware industry. We want to see how your background fits with what we do at Decor Express!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your leadership style. Let us know why you’re excited about the opportunity to manage our store and how you can contribute to our team.
Showcase Your Achievements: When detailing your previous roles, focus on your achievements. Did you exceed sales targets or improve customer satisfaction? We love numbers, so include any stats that demonstrate your success in past positions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Decor Express!
How to prepare for a job interview at Decor Express Ltd
✨Know Your Products
Before the interview, brush up on your knowledge of paint products and decorating supplies. Being able to discuss specific items and their uses will show that you're genuinely interested in the role and understand the industry.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or resolved conflicts. Highlighting your leadership style and how you motivate others will resonate well with the hiring managers.
✨Customer Service is Key
Think of scenarios where you've delivered outstanding customer service or handled complaints effectively. Be ready to share these stories, as exceptional customer service is crucial for this role.
✨Demonstrate Your Organisational Skills
Come prepared to discuss how you manage stock levels and ensure smooth operations in a busy retail environment. Providing concrete examples of your organisational strategies will help illustrate your fit for the position.