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For Companies At a Glance
- Tasks: Assist in tech systems administration and support innovative technology changes.
- Company: Join a forward-thinking tech company focused on efficiency and innovation.
- Benefits: Enjoy 33 days leave, remote work flexibility, and a Level 3 apprenticeship.
- Why this job: Gain hands-on experience with AI, automation, and IT management in a supportive environment.
- Qualifications: Enthusiasm for IT, strong organisational skills, and a commitment to learning.
- Other info: Remote-first role with opportunities for personal and professional growth.
The predicted salary is between 800 - 1400 ÂŁ per month.
As an Apprentice Technical Delivery Coordinator, you will assist the Technology & Platforms team in transitioning the business into a more efficient and innovative organisation. Your primary role will be administering technical systems and supporting the management of technology change. You will carry out daily tasks working with IT systems, overseeing processes and have the opportunity to gain exposure to AI and automation technology. You will complete the Level 3 Information Communications Technician apprenticeship. To be eligible for this programme, you must be based in England. Relocating to another part of the UK or abroad would make you ineligible for the apprenticeship.
Specific Role & Responsibilities
- Platform and systems administration: Assist with routine technical administrative tasks, spot-checks, and system configuration. Support the release of technology updates and custom applications in collaboration with the Technology & Platforms and wider Product teams. Learn to troubleshoot issues in infrastructure and related monitoring systems, for instance with Decoded’s Virtual Labs solution.
- Data and reporting: Build, maintain, and manage performance dashboards and business reports, under the guidance of your team and line manager. Support the Technical Delivery Manager in applying ITIL principles and ensuring high-performing services. Learn data management practices and contribute to improving Decoded’s data architecture over time.
- Automation and continuous improvement: Support the team in identifying opportunities for improving processes and contribute towards rolling out new processes. Join the team in discussions and planning around design and implementation of optimised IT management services and automation tooling, gradually picking up hands-on skills to assist. Learn about development automation practices (e.g. CI/CD, Infrastructure as Code) through training and shadowing, with gradual opportunities to apply them under guidance.
- Governance, security and compliance: Assist with tasks that contribute towards building services and practices around data privacy and IT security governance, such as record-keeping, supporting staff, managing and editing policy documents. Support security audits, certifications, and the monitoring of compliance controls. Assist with preparation for security audits and certifications, for instance by gathering information, checking in with other staff, publishing announcements, managing compliance tasks, maintaining records and learning how compliance controls are monitored. Support improvements to the auditability of Decoded’s technical practices by helping maintain accurate records, inventories, and documentation and by helping research technology to do so more efficiently.
- Collaboration and support: Provide general IT support, working with Decoded’s Managed Service Provider and Technical Delivery Manager and responding to staff, client and learner queries. Continually learn more about our technology, development tools and client technology and data stacks. Coordinate knowledge and systems to enable automation and LLM-driven solutions.
Who Are You
- Essential: Enthusiasm to develop knowledge and skills in the IT, software and data fields. Commitment to complete the L3 Information Communications Technician apprenticeship. The capability to learn and adapt quickly with new technologies. Evidence of interest and enthusiasm for software and data technology. An open mind, keenness to learn and a sense of enjoyment working with others from a variety of backgrounds, skillsets and styles of working. Strong organisational skills and attention to detail. Ability to work independently in a remote environment. Good communication and interpersonal skills, with the ability to interact professionally with staff, learners, and employers. Able to work collaboratively as part of a team to maintain high-quality standards. Adaptable and open to receiving feedback for personal and professional development.
- Bonus: Any experience working with IT management systems, programming, data management, or related skills. Interest or participation in working on software or related development projects or developer communities. Ability to analyse and interpret data effectively.
Skills & Behaviours
Your performance will be measured by and driven by a mindset built on: Striving for excellence in everything you do. You don’t accept mediocrity in yourself or the team around you. Building brilliant, collaborative and productive relationships with colleagues and partners alike. Solving problems elegantly and creatively: “find a way or make a way”. Taking accountability for your own success and the success of others.
Day to Day
Our working hours are from 9am-5pm Monday - Friday. This role is remote-first but the option to work from our London office is available. You will be in control and responsible for your time. You plan your working day around the best outcomes for success, identifying and prioritising projects against business needs. One day per week will be allocated towards completing your apprenticeship.
Benefits
33 days leave per year (inclusive of...
Apprentice Technical Delivery Coordinator FTC / 18 Months in London employer: Decoded
Contact Detail:
Decoded Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Technical Delivery Coordinator FTC / 18 Months in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their tech stack and be ready to discuss how your skills align with their needs. Show them you're not just another candidate!
✨Tip Number 3
Practice your interview skills with friends or family. Get comfortable talking about your experiences and how they relate to the role. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Apprentice Technical Delivery Coordinator FTC / 18 Months in London
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for technology and learning shine through in your application. We want to see that you're excited about the role and eager to develop your skills in IT and data management.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experiences and skills that match the job description. We love seeing how your background aligns with what we're looking for!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Decoded
✨Know Your Tech Basics
Brush up on your understanding of IT systems and technical administration. Familiarise yourself with common terms and concepts related to automation, data management, and ITIL principles. This will help you speak confidently about the role and show your enthusiasm for learning.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in the past, especially those related to technology or teamwork. Think about times when you identified a problem and came up with a creative solution. This will demonstrate your ability to think critically and adapt to new situations.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the company and the role. Ask about the team dynamics, the types of projects you'll be working on, or how they implement automation tools. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
✨Demonstrate Your Willingness to Learn
Express your eagerness to develop your skills and knowledge in the IT field. Share any relevant experiences or projects you've been involved in, even if they're informal. Highlight your adaptability and openness to feedback, as these traits are crucial for success in an apprenticeship.
